233 lines
10 KiB
Plaintext
233 lines
10 KiB
Plaintext
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BRreadme.txt
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---------------------------------------------------------
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MICROSOFT PCHealth Bug Reporting README FILE
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for Bug Reporting Web Update #2, version 4.90.00.2404
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October 27, 1999
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(c) Microsoft Corporation, 1999. All rights reserved.
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---------------------------------------------------------
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This document provides late breaking or other information
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that is relevant to the PCHealth bug reporting page, and
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is current as of the date above. After that date, you may
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find more current information and resources on the
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Windows Beta Web site at:
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http://winbeta.microsoft.com/bugrep
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You can also receive support from the following newsgroup:
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microsoft.beta.millennium.pchealth.help_support_tool
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NEWS FLASH: "Help Center" on the Start->Programs menu
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offically changed its name to "Help and Support" starting
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with build 2399.
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_______________________________________________________
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CONTENTS
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1. INSTALLING MICROSOFT BUG REPORTING PAGE UPDATE
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1.1 Close the Help and Support application
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1.2 Download and run installation program, brupdate.exe,
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from above web site for build 4.90.00.2404 by clicking
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on the <Download> button
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1.3 Click <Yes> to accept any VeriSign certificates, then
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click <OK> when installation is complete
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2. HOW TO FILE A BUG REPORT
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2.1 Click on Start->Programs->Help and Support
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2.2 Click on "Report a Millennium bug" at the bottom of
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the page, or click on "Get support" at the top right
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of the page and then click on "Microsoft Corporation"
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on the "Get help from Vendors" page
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2.3 Fill out all fields on bug report form
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2.4 Add any additional files necessary for the bug report
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2.5 Check the "Save copy to disk" box if you want to save
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a copy of your bug report to disk
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2.6 Beta users who wish to do batch uploads can uncheck
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the "Submit to Microsoft now" checkbox
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2.7 Click on <Done> button or select Alt+D
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Data collection will typically take one to two minutes.
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Creating a CAB file takes a few seconds to many seconds
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depending on how many files you have attached and their
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overall size. Transmitting the bug file to Microsoft
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takes anywhere from a few seconds to several minutes
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depending on the size of the CAB file and your Internet
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connection speed.
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3. HOW TO VIEW SUBMITTED REPORTS
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3.1 Click on Start->Programs->Help and Support
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3.2 Click on "Get support" in top right corner
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3.3 Click on "Check Status..." in the bottom left
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3.4 Scroll up and down as necessary
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3.5 Click on title to see bug report details
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You must have submitted bug reports successfully before
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you will see anything on the "Check Status..." screen.
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4. FIX HIGHLIGHTS FOR THIS WEB RELEASE (version 4.90.00.2404)
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4.1 Bug tracking improvements
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* "Check Status" fixed for build 2399 and later
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4.2 User Interface improvements
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* Added link on page to bug reporting link on Winbeta
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web site
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* Bug reporting page version is now displayed at the
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bottom of the page
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4.3 Data collection improvements
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* Data collection errors are now skipped. The errors
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are now detected internally and recorded in the
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submitted data.
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* Fixed "Invalid procedure call or argument (5)" error
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for Beta 1
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* Additional log files are now collected from the system
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to assist Microsoft with tracking down causes for bugs:
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hcupdate.log, %windir%\system\wbem\logs\*.log
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4.4 Bug transmission improvements
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None
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If you encounter any data collection errors with this update,
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please post your results to the help_support_tool newsgroup.
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5. FIX HIGHLIGHTS FOR PREVIOUS WEB RELEASE (version 4.90.00.2400)
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5.1 Bug tracking improvements
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* Date/time returned with tracking number
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* Incident tracking enabled; you can now view a list
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of the bugs you are submitting by clicking on "Get
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Support" at the top of the HelpCenter and then clicking
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on "Check Status..." at the bottom of the "Get help from
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Vendors" page
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* Ability to Save and/or Submit without two data
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collections taking place
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5.2 User Interface improvements
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* Insertion bar auto-positioned into BetaID field
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* Last edited control maintains focus when you Alt+Tab
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away from bug reporting page and Alt+Tab back
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* Increased field sizes to 2000 characters, except for
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Problem Title, which is 255
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* Auto-add .CAB file extension for saved bug reports
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* If an error occurs in a field, the cursor is auto-
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positioned into the field which caused the error
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* All known script errors fixed
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* Display a list of the default files collected
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* Improved interface for adding attached files
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* Miscellaneous UI enhancements
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5.3 Data collection improvements
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* IE 5.0 data collected for improved symptom tracking
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in Internet Explorer related bugs
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* Operating System version and language collected even
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if "Share this information with Microsoft" is unchecked
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* All attached files are now stored in the CAB file and
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not in the Incident.xml
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5.4 Bug transmission improvements
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* Proxy upload problem (Transmitting 0%) is fixed
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* user.dat and system.dat registry files collected only
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if "Setup" area is selected
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* More detailed transmission status displayed based on
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number of bytes transmitted out of total bytes
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6. KNOWN ISSUES
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6.1 This update is not yet localized into the five Beta1
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languages (German, Japanese, Korean, Chinese, and
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Taiwan)
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6.2 No keyboard access to all controls on the page
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* Text control size buttons
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* List of files collected
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6.3 Privacy links do not work in build 2394 & 2399 [Fixed
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in 2403]
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6.4 Some script errors may still be present
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* Please continue reporting these problems
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6.5 Batch upload script is not user friendly and does not
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integrate with incident history
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6.6 Incident view page is missing some style information
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and does not display like the main Bug Reporting page
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6.7 Title field auto-truncates to 255 characters without
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warning
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6.8 All text fields allow you to type or paste data larger
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than the maximum allowed size limit (e.g. 2000
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characters) and only warn of truncation after
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truncation has occurred
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6.9 No scroll bars on text fields in incident view page
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6.10 Printing all text on bug reporting pages when text
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extends beyond vertical size of text field is
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difficult
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6.11 You must still be connected to the Internet prior to
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submitting a bug, but not prior to launching the
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Help Center
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6.12 There is still a 10MB limit on compressed size of
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uploaded CAB file
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6.13 Submission time stamp is not returned on thank you page
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6.14 No process defined for migrating bug tracking data from
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one build to the next
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6.15 Need to auto-generate saved CAB filename as title plus
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.CAB extension
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6.16 When path to added files exceeds approximately 60
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characters, rightmost portion of path and filename
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are not viewable in add files list
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6.17 Prevent recording of incident when there is not enough
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space on disk to save CAB file
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6.18 Identical files can be added to the add file list
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6.19 <Submit> button name is preferred over <Done>
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6.20 There is currently no way to "save" your page settings
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after exiting the bug reporting page (Beta ID, save to
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disk, etc)
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6.21 Some users are still getting "Active 0%", which
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indicates they have a job stuck in their upload queue
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If you are seeing the "Active 0%" problem, post to the
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help_support_tool newsgroup for assistance.
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7. UNSCHEDULED/UNPLANNED FEATURES AND REQUESTS
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We have received requests for other features. We will
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consider such requests but make no guarantee we will
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implement them.
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7.1 Ability to resolve or close incidents
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7.2 Ability to check on status of submitted incidents
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7.3 Ability to append updated data to a bug
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7.4 Ability to migrate incidents to new Millennium builds
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for clean installs or uninstall/reinstall
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7.5 Ability to go to website to view all Millennium bugs
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or to query on bug titles or bug descriptions
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7.6 Ability to see bug statistics of other users on website
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7.7 Ability to view "Top 100" bugs on website
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7.8 Improved batch upload capabilities integrated into
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incident reporting mechanism
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7.9 Desktop shortcut or Start Menu link to Bug Reporting
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page
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7.10 DOS based bug reporting tools for no boot and Windows
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setup bugs
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7.11 Ability to edit multiple bug reports simultaneously
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7.12 Collect log files or other data specific to problem area
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selected, to further assist with troubleshooting bugs
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7.13 Allow multi-file selection when adding files
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7.14 Full path to CAB file not displayed in incident view
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page
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7.15 No hot link to CAB file from incident view page
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7.16 Implement more intuitive save feature for CAB files
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8. BUG FIX SUMMARY
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Fixed Build Date Title
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04.90.00.2404 10/22/99 FIXED : Help Center UI: External link to Microsoft Privacy page does not work
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04.90.00.2404 10/22/99 FIXED : BugReport: Need to add link to bug reporting update page
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04.90.00.2403 10/22/99 FIXED : HelpCtr Bug Reporting: Incident doesn't show up in check status windows after filing a bug
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04.90.00.2404 10/22/99 FIXED : DCR: BugReport: We should display bug reporting page version on the page at the bottom
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04.90.00.2404 10/22/99 FIXED : HelpCenter: "Invalid procedure call (5)" error collecting data
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04.90.00.2404 10/25/99 FIXED : Bugrep Update: no finished message when brupdate.exe is finished
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04.90.00.2402 10/22/99 FIXED : BugReporting: Submission Timestamp not returned upon completion of upload on build 2399
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04.90.00.2404 10/25/99 FIXED : Bug Submission Needs to Collect HCUpdate.Log As Part of Standard Escalation
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04.90.00.2404 10/25/99 FIXED : We need to collect WBEM logs under %windir%\system\wbem\logs if the folder+logs exist
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_______________________________________________________
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