500 lines
15 KiB
C
500 lines
15 KiB
C
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//
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// MODULE: APGTSINF.H
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//
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// PURPOSE: Inference support header
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//
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// PROJECT: Generic Troubleshooter DLL for Microsoft AnswerPoint
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//
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// COMPANY: Saltmine Creative, Inc. (206)-633-4743 support@saltmine.com
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//
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// AUTHOR: Roman Mach
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// further work by Richard Meadows (RWM), Joe Mabel, Oleg Kalosha
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//
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// ORIGINAL DATE: 8-2-96
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//
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// NOTES:
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// 1. Based on Print Troubleshooter DLL
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//
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// Version Date By Comments
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//--------------------------------------------------------------------
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// V0.1 - RM Original
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// V0.2 6/4/97 RWM Local Version for Memphis
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// V0.3 3/24/98 JM Local Version for NT5
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#include "ErrorEnums.h"
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#include "sniff.h"
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typedef unsigned int NID; // numeric node ID in the form used by BNTS
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// Please Note: these values are mirrored in dtguiapi.bas, please keep in sync
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const NID nidNil = 12346;
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const NID nidService = 12345;
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#define IDH_BYE 101 // success page
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#define IDH_FAIL 102 // "no more recommendations" page
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typedef UINT IDH; // help index. For values where a NID is defined,
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// add idhFirst to get an IDH. IDH_BYE & IDH_FAIL
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// are also good IDHs.
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const IDH idhFirst = 1000;
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#define IDH_FROM_NID(NID) (NID + idhFirst)
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#define IDH_SERVICE IDH_FROM_NID(nidService)
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#define MAXBUF 256 * 2
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#define MAXPROBID 100 // allow for this many problem nodes in a network
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enum { cnidMacSkip = 32 }; // max # of "skipped" nodes
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typedef TCHAR* TSZ;
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typedef const TCHAR* TSZC;// >>> why distinguished from TSZ?
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typedef unsigned int CNID; // a count of node IDs.
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typedef unsigned int IST; // state number (associated with a node)
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// 0 - normal
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// 1 - abnormal
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// 102 - skipped
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#define MAX_NID 64 // allow for this many nodes to be given states by user on the
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// way to solving the problem
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void WideToMB(const WCHAR *szIn, CHAR *szOut); // Converts Unicode chars to Multi Byte.
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class GTSCacheGenerator; // forward reference
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class GTSAPI : public BNTS
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{
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#define SZ_CACHE_NAME _T(".tsc")
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public:
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GTSAPI(TCHAR *binfile, TCHAR *tagstr, TCHAR *szResourcePath);
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virtual ~GTSAPI();
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BOOL BNodeSet(int state, bool bset); // Old comment says "For debugging" but I doubt it.
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// Maybe that's just why its public. - JM 3/98
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void AddValue(int value);
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// Temporary BNTS wrappers for unicode build with non unicode bnts.dll
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CString m_strResult;
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BOOL BMultiByteReadModel(LPCTSTR szcFn, LPCSTR szcFnError);
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BOOL BReadModel (LPCTSTR szcFn, LPCSTR szcFnError = NULL)
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{
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#ifndef _UNICODE
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return BNTS::BReadModel(szcFn, szcFnError);
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#else
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return BMultiByteReadModel(szcFn, szcFnError);
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#endif
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};
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BOOL BMultiByteNodePropItemStr(LPCTSTR szcPropType, int index);
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virtual BOOL BNodePropItemStr(TSZC szcPropType, int index)
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{
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#ifndef _UNICODE
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return BNTS::BNodePropItemStr(szcPropType, index);
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#else
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return BMultiByteNodePropItemStr(szcPropType, index);
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#endif
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};
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BOOL BMultiByteNetPropItemStr(LPCTSTR szcPropType, int index);
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virtual BOOL BNetPropItemStr(TSZC szcPropType, int index)
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{
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#ifndef _UNICODE
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return BNTS::BNetPropItemStr(szcPropType, index);
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#else
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return BMultiByteNetPropItemStr(szcPropType, index);
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#endif
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};
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LPCTSTR SzcMultiByteResult();
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virtual LPCTSTR SzcResult()
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{
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#ifndef _UNICODE
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return BNTS::SzcResult();
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#else
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return SzcMultiByteResult();
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#endif
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};
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int IMultiByteNode(LPCTSTR szSymName);
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virtual int INode(LPCTSTR szSymName)
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{
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#ifndef _UNICODE
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return BNTS::INode(szSymName);
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#else
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return IMultiByteNode(szSymName);
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#endif
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};
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// Temporary BNTS wrappers for debug build with release bnts.dll
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/*
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BOOL BNetPropItemStr(LPCTSTR szPropItem, int index, CString &str)
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{
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BOOL bRet;
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str.GetBuffer(STRBUFSIZE);
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bRet = BNTS::BNetPropItemStr(szPropItem, index, str);
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str.ReleaseBuffer();
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return bRet;
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};
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BOOL BNodePropItemStr(LPCTSTR szPropItem, int index, CString &str)
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{
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BOOL bRet;
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str.GetBuffer(STRBUFSIZE);
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bRet = BNTS::BNodePropItemStr(szPropItem, index, str);
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str.ReleaseBuffer();
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return bRet;
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};
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void NodeStateName(int index, CString &str)
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{
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str.GetBuffer(STRBUFSIZE);
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BNTS::NodeStateName(index, str);
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str.ReleaseBuffer();
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return;
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};
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void NodeSymName(CString &str)
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{
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str.GetBuffer(STRBUFSIZE);
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BNTS::NodeSymName(str);
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str.ReleaseBuffer();
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return;
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};
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void NodeFullName(CString &str)
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{
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str.GetBuffer(STRBUFSIZE);
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BNTS::NodeFullName(str);
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str.ReleaseBuffer();
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return;
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};
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*/
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// Regular functions.
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//virtual BOOL NodeSet(NID nid, IST ist);
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VOID ResetNodes();
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DWORD Reload(/*CWordList *pWXList*/);
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DWORD GetStatus();
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UINT GetProblemArray(IDH **idh);
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IDH GetProblemAsk();
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UINT GetNodeList(NID **pNid, IST **pIst);
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int GTSGetRecommendations(CNID& cnid, NID rgnid[]);
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void RemoveRecommendation(int Nid);
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VOID GetSearchWords(/*CWordList *pWords*/);
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DWORD EvalWord(TCHAR *token);
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//WNODE_ELEM *GetWNode(NID nid);
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BOOL BNodeSetCurrent(int node);
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VOID ScanAPIKeyWords(/*CWordList *pWXList*/);
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protected:
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VOID Destroy();
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protected:
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GTSCacheGenerator m_CacheGen;
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// These 2 arrays tie together nodes & their states
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NID m_rgnid[MAX_NID];
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IST m_rgist[MAX_NID];
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IST m_rgsniff[MAX_NID]; // array of states, showing if the node was sniffed
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UINT m_cnid; // current size of m_rgnid, m_rgist; number of nodes to which
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// a state has been assigned.
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TCHAR m_binfile[MAXBUF]; // name of DSC file (>>> full path or not?)
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// >>>should be renamed! DSC file replaced BIN file.
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TCHAR m_tagstr[MAXBUF];
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TCHAR m_szResourcePath[MAXBUF]; // full path of resource directory
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DWORD m_dwErr;
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TCHAR* m_pchHtml;
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IDH m_idstore[MAXPROBID]; // problem node convenience array in the
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// form of IDH values
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UINT m_currid; // Despite bad name, number of values in m_idstore
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IDH m_probask; // IDH value corresponding to ProblemAsk: number of nodes
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// in the network + 1000
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CBNCache *m_pCache; // cache for states of this network
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};
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////////////////////////////////////////////////////////////////////////////////////////
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// BCache class declaration
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//
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// these are returns by GTSGetRecommendations member function
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//
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#define RECOMMEND_SUCCESS 1
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#define RECOMMEND_FAIL 0
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#define RECOMMEND_IMPOSSIBLE 99
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#define RECOMMEND_NODE_WORKED 100
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#define RECOMMEND_NO_MORE_DATA 101
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//
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#define NODE_ID_NONE -1
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//
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class CHttpQuery;
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class BCache : public GTSAPI, public CSniffedNodeContainer
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{
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public:
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BCache(TCHAR *binfile, TCHAR *tagstr, TCHAR *szResourcePath, const CString& strFile);
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~BCache();
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void SetHttpQuery(CHttpQuery *p) {m_pHttpQuery = p;return;};
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UINT StatesFromServ();
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UINT StatesNowSet();
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DWORD Initialize(/*CWordList *pWXList*/);
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DWORD ReadModel();
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void ReadCacheFile(LPCTSTR szCache);
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int GTSGetRecommendations(CNID& cnid, NID rgnid[], bool bSniffed =false);
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void RemoveRecommendation(int Nid);
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BOOL NodeSet(NID nid, IST ist, bool bPrevious);
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void ResetNodes();
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int CNode();
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BOOL BImpossible();
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BOOL BNetPropItemStr(LPCTSTR szPropType, int index);
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BOOL BNetPropItemReal(LPCTSTR szPropType, int index, double &dbl);
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BOOL BNodeSetCurrent(int node);
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int INode(LPCTSTR szNodeSymName);
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ESTDLBL ELblNode();
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int INodeCst();
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BOOL BNodeSet(int istate, bool bSet = true);
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int INodeState();
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void NodeStateName(int istate);
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void NodeSymName();
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void NodeFullName();
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BOOL BNodePropItemStr(LPCTSTR szPropType, int index);
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BOOL BNodePropItenReal(LPCTSTR szPropType, int index, double &dbl);
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void NodeBelief();
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bool BValidNet();
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bool BValidNode();
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void Clear();
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void RemoveStates() {m_NodeState.RemoveAll();};
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void RemoveNode(int Node) {VERIFY(m_NodeState.RemoveKey(Node));};
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LPCTSTR SzcResult() const;
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void ReadTheDscModel(int From = TSERR_ENGINE_BNTS_READ);
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const CArray<int, int>& GetArrLastSniffed();
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int GetCountRecommendedNodes();
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int GetCountSniffedRecommendedNodes();
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bool IsReverse();
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void SetReverse(bool);
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void SetRunWithKnownProblem(bool);
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bool IsRunWithKnownProblem();
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void SetAdditionalDataOnNodeSet(NID nid);
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protected:
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int GetIndexNodeInCache(NID nid);
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protected:
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CHttpQuery *m_pHttpQuery;
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BOOL CheckNode(int Node);
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void AddToCache(CString &strCacheFile, const CString& strCacheFileWithinCHM);
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BOOL m_bNeedModel; // TRUE -> Need to read the model before querying the bnts library.
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BOOL m_bModelRead;
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BOOL m_bDeleteModelFile;
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CString m_strModelFile; // Filename of model file
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CString m_strFile; // name of *.dsz or *.dsc file inside *.chm file
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// (in this case network file is actually a *.chm file)
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int m_CurNode;
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CMap<int, int, int, int>m_NodeState;
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CString m_strResult;
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CArray<int, int> m_arrNidLastSniffed; // array in sniffed nodes traversed during last navigation
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bool m_bReverse; // indicated if the current movement is in the forward or reverse direction
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bool m_bRunWithKnownProblem; //indicates that the tshooter was started with known problem
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};
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typedef struct tag_TShooter
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{
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TCHAR m_szName[MAXBUF];
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TCHAR m_szDisplayName[MAXBUF];
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} TShooter;
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//
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//
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class CInfer
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{
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public:
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CInfer( CString *pCtxt);
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~CInfer();
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void ClearDoubleSkip() {m_SkippedTwice.RemoveAll();};
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VOID AssertFailed(TSZC szcFile, UINT iline, TSZC szcCond, BOOL fFatal);
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DWORD Initialize(/*CSearchForm *pBESearch*/);
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void LoadTShooters(HKEY hRegKey);
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int GetCount() {return m_acnid;};
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void BackUp(int nid, int state);
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void ClearBackup() {m_Backup.Clear();};
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void WriteProblem();
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BOOL FSetNodeOfIdh(IDH, IST);
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int GetForcedRecommendation();
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int Finish(CString *cstr);
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void ResetService();
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VOID PrintRecommendations();
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VOID WriteOutLogs();
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VOID SetBelief(BCache *pAPI);
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TCHAR *EvalData(UINT var_index);
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BOOL NextVar(UINT var_index);
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BOOL InitVar(UINT var_index);
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void SetProblemAsk();
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void ClearProblemAsk();
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void SetType(LPCTSTR type);
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BOOL IsService(CString *cstr);
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VOID RemoveSkips();
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CSniffedNodeContainer* GetSniffedNodeContainer() {return m_api;}
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protected:
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void GetBackButton(CString &strBack);
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void GetNextButton(CString &strNext);
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void GetStartButton(CString &strStart);
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void GetStd3ButtonEnList(CString *cstr, bool bIncludeBackButton, bool bIncludeNextButton, bool bIncludeStartButton);
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bool GetNetPropItemStrs(TSZC item, UINT Res, CString *cstr);
|
||
|
|
bool GetNodePropItemStrs(TSZC item, UINT Res, CString *cstr);
|
||
|
|
VOID GetByeMsg(LPCTSTR szIdh, CString *cstr);
|
||
|
|
VOID GetFailMsg(LPCTSTR szIdh, CString *cstr);
|
||
|
|
VOID GetServiceMsg(LPCTSTR szIdh, CString *cstr);
|
||
|
|
VOID GetSkippedNodesMsg(LPCTSTR szIdh, CString *cstr);
|
||
|
|
VOID GetImpossibleNodesMsg(LPCTSTR szIdh, CString *cstr);
|
||
|
|
VOID GetFixRadios(LPCTSTR szIdh, CString *cstr);
|
||
|
|
VOID GetInfoRadios(LPCTSTR szIdh, CString *cstr);
|
||
|
|
VOID PrintMessage(TSZC szcFormat, ...) const;
|
||
|
|
VOID PrintString(TSZC szcFormat, ...) const;
|
||
|
|
void WriteResult(UINT name, UINT value, BOOL bSet, TSZC szctype, CString *cstr) const;
|
||
|
|
VOID CloseTable();
|
||
|
|
BOOL FxGetNode(NID nid, BOOL fStatus, CString *cstr) const;
|
||
|
|
void FxGetState(CString *cstr);
|
||
|
|
void FxInitState(NID nid);
|
||
|
|
VOID GetIdhPage(IDH idh, CString *cstr);
|
||
|
|
bool BelongsOnProblemPage(int index);
|
||
|
|
VOID GetIdhProblemPage(IDH idh, CString *cstr);
|
||
|
|
|
||
|
|
VOID OutputBackend(CString *cstr) const;
|
||
|
|
BOOL DisplayTerms(/*CWordList *pWords, */CString *cstr, BOOL bText, BOOL bOr) const;
|
||
|
|
|
||
|
|
VOID AddBackendDebug(CString *cstr) const;
|
||
|
|
|
||
|
|
void GetTS(CString *pCtmp);
|
||
|
|
|
||
|
|
private:
|
||
|
|
VOID AddSkip(NID nid);
|
||
|
|
BOOL FSkip(NID nid) const;
|
||
|
|
void SaveNID(UINT nid);
|
||
|
|
|
||
|
|
|
||
|
|
private:
|
||
|
|
CBackupInfo m_Backup;
|
||
|
|
UINT m_cnidSkip; // count of elements in m_rgnidSkip
|
||
|
|
NID m_rgnidSkip[cnidMacSkip]; // nodes for which the user has been unable to give
|
||
|
|
// a yes or no answer.
|
||
|
|
UINT m_ilineStat;
|
||
|
|
BOOL m_fDone; // (>>> Not well-understood 11/04/97 JM)
|
||
|
|
// Set TRUE when we write out service, fail, or
|
||
|
|
// success page, but there's some scenario where
|
||
|
|
// we clear it "so that the Previous button will work"
|
||
|
|
// on BYE page"
|
||
|
|
|
||
|
|
UINT m_ishowService; // >>> (JM 12/97) I suspect this is the same as OnlineTS's
|
||
|
|
// BOOL m_bAnythingElse; which is documented as
|
||
|
|
// Set TRUE if user wants to see if there is anything
|
||
|
|
// else they can try (obtained from a service node in the
|
||
|
|
// previous call to the DLL
|
||
|
|
IDH m_idhQuestion; // >>> (JM 12/97) I suspect this is the same as OnlineTS's
|
||
|
|
// NID m_nidAnythingElse; which is documented as
|
||
|
|
// Node to use if m_bAnythingElse is TRUE
|
||
|
|
|
||
|
|
private:
|
||
|
|
CString *m_pCtmp; // (uses new) just a scratch buffer
|
||
|
|
int m_cShooters; // a count of troubleshooting belief networks. JM strongly
|
||
|
|
// suspects 3/98 that in Local TS it never gets past 1.
|
||
|
|
// >>> presumably count of m_aShooters, so why don't we just
|
||
|
|
// use GetCount(), anyway?.
|
||
|
|
int m_iShooter; // index of a troubleshooting belief network. JM strongly
|
||
|
|
// suspects 3/98 that in Local TS it is always 0.
|
||
|
|
// presumably index into m_aShooters.
|
||
|
|
CMap<int, int, int, int>m_SkippedTwice;
|
||
|
|
CArray<TShooter, TShooter &> m_aShooters;
|
||
|
|
NID m_cnid; // number of positions used in m_rgnid
|
||
|
|
NID m_rgnid[64]; // node numbers of recommendations the user has visited
|
||
|
|
NID m_question_rgnid[64]; // new recommendations. We only care about the first
|
||
|
|
// recommendation not already offered and skipped.
|
||
|
|
UINT m_cur_rec; // index into m_rgnid. We use this to loop through as we write
|
||
|
|
// the "visited node table"
|
||
|
|
UINT m_max_rec; // number of defined values in m_question_rgnid
|
||
|
|
UINT m_cur_rec_inid;
|
||
|
|
|
||
|
|
// The next 3 variables deal with states of a single node N, typically m_rgnid[m_cur_rec]
|
||
|
|
UINT m_cur_state_set; // state value of node N
|
||
|
|
UINT m_cur_cst; // count of states of node N
|
||
|
|
UINT m_cur_ist; // index into states of node N, used to build a list of radio
|
||
|
|
// buttons and log entries.
|
||
|
|
|
||
|
|
UINT m_problemAsk; // >>> A thinly disguised Boolean. >>>(I think) something to do with
|
||
|
|
// whether we return data on the problem node (vs. state-dependent
|
||
|
|
// data) JM 10/30//97
|
||
|
|
TCHAR m_problem[200]; // once a problem is chosen, this is where we put the associated
|
||
|
|
// text description of the problem. Full text description plus
|
||
|
|
// a hidden data field.
|
||
|
|
NID m_firstNid;
|
||
|
|
UINT m_firstSet;
|
||
|
|
TCHAR m_tstype[30]; // symbolic name of troubleshooter
|
||
|
|
//
|
||
|
|
// now in the CSniffedContainer object
|
||
|
|
/*
|
||
|
|
IDH m_idhSniffedRecommendation; // if a recommendation from a sniffer overrides normal
|
||
|
|
// method of getting a recommendation, here's where we store it.
|
||
|
|
// Otherwise, nidNil+idhFirst.
|
||
|
|
*/
|
||
|
|
|
||
|
|
protected:
|
||
|
|
TSZ m_szFile;
|
||
|
|
FILE* m_pfile;
|
||
|
|
BOOL m_bHttp;
|
||
|
|
CHAR m_szTemp1[MAXBUF];
|
||
|
|
CString *m_pCtxt; // points to a buffer passed in to constructor. This is where
|
||
|
|
// we build the HTML to pass back to the user
|
||
|
|
TCHAR m_currdir[MAXBUF];
|
||
|
|
CString *m_pResult; // A string to indicate (in the log) a FINAL result of a
|
||
|
|
// Troubleshoot session. e.g. ">Success", ">Nothing Else",
|
||
|
|
// ">Anything Else?", ">Help Elsewhere"
|
||
|
|
CString *m_pSearchStr; // a string consisting of the search words implied by our node
|
||
|
|
// choices, separated by "and" or "or" (depending on the
|
||
|
|
// value of m_pBESearch->IsAND). Used as part of Back End
|
||
|
|
// Search redirection. >>> Probably irrelevant to Local TS,
|
||
|
|
// which doesn't use BES
|
||
|
|
BCache *m_api; // cache for associated belief network
|
||
|
|
BOOL m_bService;
|
||
|
|
NID m_nidPreloadCheck;
|
||
|
|
CNID m_acnid; // count of nodes at *m_api
|
||
|
|
};
|
||
|
|
|