224 lines
4.3 KiB
C
224 lines
4.3 KiB
C
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/*++
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Copyright (c) 1997-1999 Microsoft Corporation
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Module Name:
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Callcent.h
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Abstract:
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Author:
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noela 12-04-97
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Notes:
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Revision History:
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--*/
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#ifndef __callcentre_h__
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#define __callcentre_h__
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/*
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// Proxy message - LINEPROXYREQUEST_ENUMAGENTS : struct - GetAgentList
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LONG
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WINAPI
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lineGetAgentList(
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HLINE hLine,
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LPAGENTLIST lpAgentList
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);
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HRESULT
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LineGetAgentList(
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HLINE hLine,
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LPAGENTLIST *ppAgentList
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);
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// Proxy message - LINEPROXYREQUEST_FINDAGENT : struct - FindAgent
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LONG
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WINAPI
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lineGetAgent(
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HLINE hLine,
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LPAGENTENTRY lpAgent
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);
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// Proxy message - LINEPROXYREQUEST_AGENTINFO : struct - GetAgentInfo
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LONG
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WINAPI
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lineGetAgentInfo(
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HLINE hLine,
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LPAGENTINFO lpAgentInfo
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);
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// Proxy message - LINEPROXYREQUEST_AGENTGETPERIOD : struct - GetSetAgentMeasurementPeriod
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LONG
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WINAPI
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LineGetAgentMeasurementPeriod(
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HLINE hLine,
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DWORD dwAgentHandle,
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LPDWORD lpdwMeasurementPeriod
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);
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// Proxy message - LINEPROXYREQUEST_AGENTSETPERIOD : struct - GetSetAgentMeasurementPeriod
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LONG
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WINAPI
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LineSetAgentMeasurementPeriod(
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HLINE hLine,
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DWORD dwAgentHandle,
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DWORD dwMeasurementPeriod
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);
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// Proxy mesage LINEPROXYREQUEST_AGENTCREATESESSION :struct - CreateSession
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LONG
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WINAPI
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LineCreateAgentSession(
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HLINE hLine,
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LPDWORD lpdwAgentSessionHandle,
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AGENTENTRY Agent,
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DWORD dwAddressID,
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DWORD dwGroupAddressID
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);
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// Proxy message LINEPROXYREQUEST_AGENTENUMSESSIONS : struct - GetAgentSessionList
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LONG
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WINAPI
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lineGetAgentSessionList(
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HLINE hLine,
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DWORD dwAgentHandle,
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LPAGENTSESSIONLIST lpAgentSessionList
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);
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HRESULT LineGetAgentSessionList(
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HLINE hLine,
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DWORD dwAgentHandle,
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LPAGENTSESSIONLIST *ppAgentSessionList
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);
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// Proxy message LINEPROXYREQUEST_AGENTSESSIONSETSTATE : struct - SetAgentSessionState
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LONG
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WINAPI
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lineSetAgentSessionState(
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HLINE hLine,
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DWORD dwAgentSessionHandle,
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DWORD dwAgentState,
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DWORD dwNextAgentState
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);
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// Proxy message LINEPROXYREQUEST_AGENTSESSIONINFO : struct - GetAgentSessionInfo
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LONG
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WINAPI
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lineGetAgentSessionInfo(
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HLINE hLine,
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LPAGENTSESSIONINFO lpAgentSessionInfo
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);
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// Proxy message - LINEPROXYREQUEST_QUEUEGETPERIOD : struct - GetSetQueueMeasurementPeriod
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LONG
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WINAPI
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LineGetQueueMeasurementPeriod(
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HLINEAPP hLine,
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DWORD dwQueueAddressID,
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LPDWORD lpdwMeasurementPeriod
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);
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// Proxy message - LINEPROXYREQUEST_QUEUESETPERIOD : struct - GetSetQueueMeasurementPeriod
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LONG
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WINAPI
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LineSetQueueMeasurementPeriod(
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HLINEAPP hLine,
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DWORD dwQueueAddressID,
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DWORD dwMeasurementPeriod
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);
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// Proxy message - LINEPROXYREQUEST_QUEUEINFO : struct - GetQueueInfo
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LONG
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WINAPI
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LineGetQueueInfo(
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HLINEAPP hLine,
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DWORD dwQueueAddressID,
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LPQUEUEINFO *lpQueueInfo
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);
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// Proxy message - LINEPROXYREQUEST_ACDENUMAGENTS : struct - GetACDGroupAgentList
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LONG
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WINAPI
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LineGetGroupAgentList(
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HLINE hLine,
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DWORD dwACDGroupAddressID,
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LPAGENTLIST lpAgentList
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);
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// Proxy message - LINEPROXYREQUEST_ACDENUMAGENTSESSIONS : struct - GetACDGroupAgentSessionList
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LONG
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WINAPI
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lineGetGroupAgentSessionList(
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HLINE hLine,
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DWORD dwACDGroupAddressID,
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LPAGENTSESSIONLIST lpAgentSessionList
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);
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HRESULT LineGetGroupAgentSessionList(
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HLINE hLine,
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DWORD dwACDGroupAddressID,
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LPAGENTSESSIONLIST *ppAgentSessionList
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);
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*/
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||
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STDMETHODIMP FindAgent(DWORD dwAgentHandle, ITAgent ** ppAgent );
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STDMETHODIMP FindGroup(DWORD dwAddressID, ITACDGroup ** ppGroup );
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STDMETHODIMP FindQueue(DWORD dwAddressID, ITQueue ** ppQueue );
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HRESULT UpdateGlobalAgentSessionList(LPLINEAGENTSESSIONLIST pAgentSessionList);
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|
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#endif
|
||
|
|
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