218 lines
8.9 KiB
Plaintext
218 lines
8.9 KiB
Plaintext
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----------------------------------------------------
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Release Notes for Microsoft Personal Fax for Windows
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October, 1996
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----------------------------------------------------
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CONTENTS
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1. Using the same modem for a Remote Access Server and Faxing
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2. If You've Changed Your Fax Administrator Account Password
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3. To Disable Event Logging for Fax Events
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4. "Could Not Process All Attachments" Error Message
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5. If You Can't Fax After Replacing or Reinstalling Your Modem
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6. If Windows Messaging Stops Responding After You've Installed Microsoft
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7. If You Don't Receive An Expected Fax
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8. No "Paste" Command Available in Cover Page Editor
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9. No Fax Status Email for Send Fax Utility or Application Faxing
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10. To Report Bugs
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11. List of Tested Modems
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----------------------------------------------------------------
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1. Using the same modem for a Remote Access Server and Faxing
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----------------------------------------------------------------
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You can use the same modem for both a Remote Access Server (RAS) and Fax
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transmissions as long as the modem supports a feature called "Adaptive
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Answer." If your modem doesn't support Adaptive Answer, you can still use the
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same modem for dialing out both RAS and Fax transmissions. You won't, however,
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be able to receive both faxes and dial-in RAS calls. To receive dial-in RAS
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calls on a non-Adaptive Answer modem, disable Fax Receive.
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>>>>> To disable Fax Receive:
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1. Click Start, point to Settings, and then click Control Panel.
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2. Double-click Fax.
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3. Click the Receive tab.
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4. In Device Name, click the box next to the name of your modem to
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remove the check mark.
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5. Click OK.
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-----------------------------------------------------
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2. If You've Changed Your Fax Administrator Account Password
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-----------------------------------------------------
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If you've changed the password for your Fax Administrator account (the
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account specified during setup), you will also need to change the password
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for your Fax Service to match.
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>>>>> To change your Fax Service password:
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1. Click Start, point to Settings, and then click Control Panel.
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2. Double-click Services.
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3. Click Microsoft Fax Service, and then click the Startup button.
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4. In Log On As, type the new password in the Password box.
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5. Type the new password again in the Confirm Password box.
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6. Click OK in each dialog box.
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---------------------------------------
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3. To Disable Print Spooler Event Logging for Fax Events
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---------------------------------------
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If you prefer not to log print spooler fax events, you can disable this
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by disabling print system event logging. Please note that this will also
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disable all events logged by the print spooler.
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>>>>> To disable print system event logging:
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1. Click Start, point to Settings, and then click Printers.
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2. On the File menu, click Server Properties.
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3. Click the Advanced tab.
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4. Click the box next to Log Spooler Information Events to remove the
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check mark.
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5. Click OK.
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-------------------------------------------------
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4. "Could Not Process All Attachments" Error Message
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-------------------------------------------------
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If you receive this message after sending a fax from Windows Messaging,
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you've attached a file from an application that does not support this
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function.
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To fax a file from an application that doesn't support file attachments
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when faxing from Windows Messaging, send the file from the application
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directly.
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>>>>> To fax a file from an application:
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1. Within the application, select your fax printer as your target
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printer.
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2. On the File menu, click Print or Send.
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3. Follow the instructions in the Send Fax Utility.
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-----------------------------------------------------------
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5. If You Can't Fax After Replacing or Reinstalling Your Modem
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-----------------------------------------------------------
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If you have problems faxing after replacing or reinstalling your modem,
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restart Windows NT 4.0. If that doesn't clear up the problem, reinstall
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Microsoft Personal Fax for Windows.
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----------------------------------------------------------------------
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6. If Windows Messaging Stops Responding After You've Installed Microsoft
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Personal Fax for Windows
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----------------------------------------------------------------------
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If, after installing Microsoft Personal Fax for Windows, Windows Messaging
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does nothing when you try to open it, restart Windows NT 4.0. After this, open
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Control Panel by clicking Start, pointing to Settings, and clicking Control
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Panel. Double-click Mail, and click on Show Profiles. Select the profile that
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you specified during fax setup and click Properties. Select Fax Mail Transport
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and click Remove. You will be able to open Windows Messaging, but you won't
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be able to send faxes from it. To send faxes, use the Send Fax Utility or fax
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documents directly from their applications.
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------------------------------------
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7. If You Don't Receive An Expected Fax
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------------------------------------
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There are two possible reasons you may not receive an expected fax. In both
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cases, you should correct the problem and then have the fax resent.
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1. Microsoft Personal Fax for Windows has a feature called "Persistent
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Routing." This feature causes the Windows NT Workstation 4.0 computer to
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persist in routing a received fax to its destination even if the destination
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is not available when the fax arrives. For example, if you've set up received
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faxes to print, but the server for the printer you selected is not
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functioning, faxes will continue to be sent to the printer until it is
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received by the spooler.
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Currently, this feature is not functional. It will be fully functional in
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the next release.
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2. The drive where your Windows NT system files reside is at or near
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capacity. The Fax Service will attempt to answer an incoming fax transmission,
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but will immediately stop. The fax is not received and no event is generated.
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To resume receiving faxes, delete some files to free some space.
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-------------------------------------------------
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8. No "Paste" Command Available in Cover Page Editor
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-------------------------------------------------
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The cover page editor allows you to have one Note field for each cover
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page. If you try to copy and paste items, including a Note field, into a cover
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page already containing a Note field, the Paste command will be unavailable.
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to solve this, first select the Note field already in the cover page and
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delete it. The Paste command will now be available.
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--------------------------------------------------------------
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9. No Fax Status Email for Send Fax Utility or Application Faxing
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--------------------------------------------------------------
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For this technology preview release, a fax status email is sent only
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when you fax using Windows Messaging. To learn the status of sent faxes
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using the Fax Send Utility or when faxing from an application, you'll need
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to monitor the fax printer. To find out if you've received a fax, you'll
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need to monitor the destination you set up for receiving faxes, such as a
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folder or printer.
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--------------
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10. To Report Bugs
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--------------
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On your Fax Start menu, you'll find the Problem Reporting Form by clicking
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Start and Selecting Programs and then Fax. This is a form for you to fill
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out and email to ntbug@microsoft.com
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------------------------
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11. List of Tested Modems
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------------------------
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The following list of modems have been tested with the Microsoft Personal Fax
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for Windows product. Other modems may also work.
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Hayes:
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Optima External Optima 288 V.34/V.FC+fax+Voice
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*Accura External 288 V.FC+FAX (Model 5205AM).
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*Accura External 14400 FAX144 (Model 5105AM)
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MaxTech:
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Internal XM288i
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External 28800 Fax Modem
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Megahertz:
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PCMCIA XJ-CC4288
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Motorola:
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Premier Internal 33.6 PnP
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Premier External 33.6 Desktop
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ModemSURFR Internal 28.8 PnP
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Lifestyle External 288
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CELLect PCMCIA 14.4
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LifeStyle PCMCIA 14.4
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Premier External 336
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Practical Peripheral:
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PM 288MT External II V.34
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*PM288MT II External V.34
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Supra:
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Express Internal 336i PnP
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Express External 144LC
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External FaxModem 144LC
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US Robotics:
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Total Control External rack mount / Quad V.34 Card
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Courier v.erythiExternal V.everything
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Sportster External 28800
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Sportster Internal 288-336 Internal
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Sportster External 288-336 External
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Sportster Internal 14400 FAX PC
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Sportster External 14400 FAX
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Courier PCMCIA V.everything
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Courier External Terbo V.32bis Fax
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Zoom:
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VFX External V.34X
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VFP Internal 14.4i
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VFX External 14.4
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VFP Internal 14.4VH
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VFP Internal 14.4V
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* These devices have been tested for the adaptive answer
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required for Fax/RAS interoperability.
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