126 lines
3.8 KiB
Plaintext
126 lines
3.8 KiB
Plaintext
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Microsoft(R) Windows NT(TM) 4.0 Problem Report Template
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(Please see instructions below to submit this report)
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Name :
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Company :
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Area Code & Phone :
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Internet Address :
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Country (if outside the U.S.) :
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Language Version :
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***** PROBLEM INFORMATION ******
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Product Release :
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Type "winver" at the command line while Windows NT is running.
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Product Type : < >Workstation < >Server
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Install Method : < >CD-ROM
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< >WINNT.EXE < >WINNT32.EXE
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Install Type : < >Upgrade from:
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< >Clean Install
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PROBLEM TITLE:
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[Please replace this line with a one-line summary of the issue]
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PROBLEM DESCRIPTION: Please provide a complete description of
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the problem, circumstances, and any actions you may have taken.
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----------------------------------------------------------------------
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PROBLEM OCCURS:
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< >Always < >Sometimes < >Didn't happen again < >Didn't try it again
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Did this problem exist in Version 3.51? < > YES < > NO
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STEP BY STEP INSTRUCTIONS we can follow to reproduce the problem here:
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Please be explicit and complete, if we cannot reproduce the problem
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here, the issue may not be resolved in the next release.
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1.
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2.
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3.
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4.
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**** BASIC CONFIGURATION ****
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Computer brand & model :
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Bus Architecture (check all that apply)
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< >ISA < >EISA < >MCA < >VESA < >PCI
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< >RISC < > PCMCIA (PC CARD) < >Other:
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System BIOS (manufacturer & version/date) :
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CPU(s) (type, speed and manufacturer) :
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Memory (RAM) :
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Mouse model & type (PS-2/serial/bus) (COM/IRQ) :
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Sound Card (model/address/IRQ) :
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Communications Modem (model/address/IRQ) :
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Other adapters (scanner/PC CARD) :
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****** VIDEO CONFIGURATION ******
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Video adapter :
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< > ISA < > EISA < > PCI < > VESA < > MCA
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Video memory
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< > 512Kb < > 1Mb < > 2Mb < > 4Mb < > 8Mb
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Video driver :
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Video resolution : < >640x480 < >800x600
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< >1024x768 < >1280x1024
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< > Other:
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Color depth : < >16 colors < >256 colors
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< >64K < >16.7 million
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< >True color < >Other:
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****** HARD DISK CONFIGURATION ******
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For each hard drive, list the following:
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Drive:
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< >IDE [Enter model name]
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< > Master < > Slave
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< > Primary IDE channel < > Secondary
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< >SCSI [Enter model name & SCSI id #]
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Disk controller:
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Partitions:
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Letter: File System: < > Fat < > NTFS Size:
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Letter: File System: < > Fat < > NTFS Size:
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****** CD-ROM CONFIGURATION ******
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CD-ROM drive brand & model :
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Is this a CD changer? < > # of discs:____
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< > SCSI [ID#] < > OTHER
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Terminated < > Yes < > No
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< > IDE/ATAPI
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< > Master < > Slave
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< > Primary IDE channel < > Secondary
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Controlling adapter (Address and IRQ):
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****** NETWORK CONFIGURATION ******
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Network card type, IRQ & address:
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Network protocol(s) :
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Network cabling :
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Novell Server version : number of users:
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****** PRINTER CONFIGURATION ******
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Printer brand & model :
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Printer Port: < >LPT1 < >LPT2 < >COM1 < >COM2 < >File < >Network
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Driver :
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Memory :
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Printer cartridges :
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How To Submit This Report
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=========================
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Please e-mail this form to ntbug@microsoft.com Note: this is not a support mechanism, and you are not guaranteed a response. If your problem is time-critical you should contact Microsoft as outlined in "Guide to Services and Support" in your documentation. Please send mail to ntbug@microsoft.com if you require an ftp location, or have any other questions or comments regarding the problem report process.
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