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392 lines
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<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML//EN">
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<html>
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<head>
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<title>Microsoft Index Server Guide: Indexing</title>
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<meta name="FORMATTER" content="Microsoft FrontPage 1.1">
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<meta name="FORMATTER" content="Microsoft FrontPage 1.1">
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<meta name="GENERATOR" content="Microsoft FrontPage 1.1">
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</head>
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<body bgcolor="#FFFFFF">
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<!--Headerbegin--><p><a name="TOP"><img src="onepix.gif" alt="Space" align=middle width=1 height=1></a> </p>
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<p align=center><a href="default.htm#Top"><img src="toc.gif" alt=" Contents" align=middle border=0 width=89 height=31></a> <a href="default.htm#Top"><img src="previous.gif" alt="Previous" align=middle border=0 width=32 height=31></a> <a href="intro.htm"><img src="next.gif" alt="Next" align=middle border=0 width=32 height=31></a> </p>
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<hr>
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<!--Headerend--><p><a name="CopyrightDisabilities"><font size=6><strong>Microsoft Index Server Guide</strong></font></a></p>
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<p align=left><!--Chaptoc--></p>
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<blockquote>
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<p><a href="front.htm#Copyright">Copyright</a> <br>
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<a href="front.htm#AnswerPoint">Microsoft AnswerPoint</a> <br>
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<a href="front.htm#ServiceAdvantage">Microsoft Service Advantage</a> <br>
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<a href="front.htm#Disabilities">Accessibility for People with Disabilities</a> <br>
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</p>
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</blockquote>
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<hr>
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<!--ChaptocEnd--><h1><a href="#TOP"><img src="up.gif" alt="To Top" align=middle border=0 width=14 height=11></a><a name="Copyright">Copyright</a></h1>
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<p>Information in this document is subject to change without notice. Companies, names, and data used in examples herein are
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fictitious unless otherwise noted. No part of this document may be reproduced or transmitted in any form or by any means,
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electronic or mechanical, for any purpose, without the express written permission of Microsoft Corporation. Permission to
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print one copy for personal use is hereby granted if your only means of access is electronic.</p>
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<p>Microsoft Corporation may have patents or pending patent applications, trademarks, copyrights, or other intellectual property
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rights covering subject matter in this document. The furnishing of this document does not give you any license to these patents,
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trademarks, copyrights, or other intellectual property rights except as expressly provided in any written license agreement from
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Microsoft Corporation.</p>
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<p>© 1996 Microsoft Corporation. All rights reserved.</p>
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<p>Microsoft, MS, MS-DOS, PowerPoint, Windows NT, Windows, Visual C++, ActiveX, FrontPage, and other names of
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Microsoft products referenced herein are trademarks or registered trademarks of Microsoft Corporation.</p>
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<p>Novell and UNIX are registered trademarks of Novell, Inc.</p>
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<p>Other product and company names herein may be the trademarks of their respective owners.</p>
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<hr>
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<h1><a href="#TOP"><img src="up.gif" alt="To Top" align=middle border=0 width=14 height=11></a><a name="AnswerPoint">Microsoft AnswerPoint</a></h1>
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<p>In the event you cannot install Microsoft® Index Server, please refer to the support offerings below. Microsoft’s support
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offerings range from no-cost and low-cost online information services (available 24 hours a day, 7 days a week) to annual
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support plans. Please check the Technical Support section in online Help for detailed information.</p>
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<p>Microsoft support services are subject to Microsoft’s then-current prices, terms, and conditions, which are subject to change
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without notice.</p>
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<h2>Information Services</h2>
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<p>AnswerPoint Information Services provides you with easy access to the latest technical and support information for Microsoft
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products. You can access a variety of low and no cost Information Services 24 hours a day, 365 days a year. </p>
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<p><b>Internet services (World Wide Web and FTP sites):</b> Access the Microsoft Frequently Asked Questions, Software
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Library, Knowledge Base, customer-to-customer newsgroups, and other technical information on our Internet sites.</p>
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<ul>
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<li>The World Wide Web site is located at <a href="http://www.microsoft.com">http://www.microsoft.com</a></li>
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<li>The FTP site is located at ftp.microsoft.com</li>
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</ul>
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<p><b>The Microsoft Network (MSN) and other online services:</b> Access the Microsoft Frequently Asked Questions, Software
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Library, Knowledge Base, customer-to-customer Bulletin Board Services, and other technical information on MSN and other
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online services. To access Microsoft services on MSN, choose Go To Other Location from the Edit menu and type
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MSSUPPORT.</p>
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<p><b>Microsoft TechNet:</b> CD-ROM based Microsoft TechNet is the front-line resource for fast complete answers to technical
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questions on Microsoft desktop and systems products. For more information or to subscribe to Microsoft TechNet, call
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(800) 344-2121. </p>
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<p><b>Microsoft Developer Network Library (MSDN):</b> CD-ROM based MSDN is the comprehensive source of programming
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information and toolkits for those who write applications for the Microsoft Windows, Windows 95, and Windows NT
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operating systems, or use Microsoft products for development purposes. For more information or to subscribe, call
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(800) 759-5474. </p>
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<p><b>Microsoft Download Service (MSDL):</b> Direct modem access to a variety of technical information is available on MSDL by
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dialing (206) 936-6735. Connect information: 1200, 2400, 9600, or 14400 baud, no parity, 8 data bits, and 1 stop bit. </p>
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<p><b>Microsoft FastTips:</b> This automated service provides quick answers to your common technical questions via an automated
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toll-free telephone number, fax, or mail. To access FastTips or to receive a map and catalog, call the following FastTips
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numbers:</p>
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<ul>
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<li>Desktop applications: (800) 936-4100</li>
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<li>Development products: (800) 936-4300</li>
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<li>Personal Systems products: (800) 936-4200</li>
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<li>Business Systems: (800) 936-4400</li>
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</ul>
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<h2><a name="PrioritySupport">Priority Support</a></h2>
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<p>Microsoft AnswerPoint offers priority telephone access to Microsoft support engineers 24 hours a day, 7 days a week,
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excluding holidays.</p>
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<ul>
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<li>In the United States, call (900) 555-2100; $195 per incident. Charges appear on your telephone bill.</li>
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<li>In the United States, call (800) 936-5900, at $195 (U.S.) per incident, billed to your VISA, MasterCard, or American
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Express card.</li>
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<li>In Canada, call (800) 668-7975 for more information.</li>
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</ul>
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<p>For more information on Priority support offerings, including annual contracts, call Microsoft AnswerPoint Sales at
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(800) 936-3500.</p>
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<h2>Text Telephone</h2>
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<p>Microsoft text telephone (TT/TDD) services are available for the deaf or hard-of-hearing. In the United States, using a
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TT/TDD modem, dial (206) 635-4948. In Canada, using a TT/TDD modem, dial (905) 568-9641.</p>
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<hr>
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<h1><a href="#TOP"><img src="up.gif" alt="To Top" align=middle border=0 width=14 height=11></a><a name="ServiceAdvantage">Microsoft Service Advantage</a></h1>
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<p>Microsoft Service Advantage provides large organizations with the services and support they need to successfully plan, build,
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and manage mission-critical systems based on Microsoft products. Microsoft Service Advantage combines direct services
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from Microsoft with those from established enterprise service partners, providing a total solution that delivers real business
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advantage. </p>
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<h2>Direct Services</h2>
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<p>Microsoft offers the following direct services for global enterprise organizations: Enterprise Program Manager, Premier,
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Premier Global, Custom Consulting, Technology Consulting Blueprints, and the Microsoft Solutions Framework. All can be
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purchased with a single Microsoft Master Service Agreement.</p>
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<p>An Enterprise Program Manager is an on-site, senior-level consultant who combines high-level architectural expertise with a
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long-term commitment and in-depth knowledge of your organization, tailoring specific guidance to the way your organization
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uses technology.</p>
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<p>Premier support services help you achieve smooth, stable systems deployments with maximum uptime. Premier includes a
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designated support team who gets to know your technical environment and works with you to provide proactive services to
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help avoid problems before they occur. You also get reactive support—24-hours-a-day, 7-days-a-week direct access to
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senior support engineers—to minimize unplanned downtime.</p>
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<p>Premier Global extends Premier support for multinational organizations. Premier Global to helps you with worldwide systems
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deployment by coordinating both proactive and reactive Premier support services across country boundaries. </p>
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<p>Custom Consulting, delivered by Microsoft Consulting Services, helps you plan, build, and manage distributed computing
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environments, with a strong emphasis on knowledge transfer—empowering you to become proficient with Microsoft
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technology. Highly skilled in client-server architecture and design, Microsoft consultants frequently serve in a
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project-management capacity, helping to ensure a quality implementation by working closely with both you and your
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third-party partners. </p>
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<p>Technology Consulting Blueprints are predefined consulting projects around specific technology topics, such as Windows 95
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and Office 95 migration planning, Microsoft Exchange planning, and Internet/Intranet application planning. These represent
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Microsoft Consulting Services’ best practices in areas critical to large organizations. As a result, the general requirements,
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deliverables, approach, and expectations are well defined in advance, with the implementation specifics tailored to each
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organization.</p>
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<p>Microsoft Solutions Framework (MSF), developed from years of product development and customer experience, is a process
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guide for planning, building, and managing technology projects. MSF delivers a suite of concepts and reference models that
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help you identify effective team structures, a dynamic development and life cycle model, and flexible application architecture. It
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is available in facilitated training from Microsoft Solution Provider ATECs and Microsoft, and includes a CD-ROM
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knowledge base.</p>
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<p>For more information on Microsoft Service Advantage, please contact your Microsoft Sales Representative or your local
|
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Microsoft Sales Office.</p>
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<h2>Product Support Worldwide</h2>
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<p>The following list contains Microsoft subsidiary offices and the countries they serve. If there is no Microsoft office in your
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country, please contact the establishment from which you purchased your Microsoft product. This list provides only basic
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technical support phone and fax numbers; other services such as BBS and sales numbers may be available. For additional
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subsidiary information, check the Product Support Services Worldwide section in online Help.</p>
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<p>When you call, you should be at your computer and have the appropriate product documentation at hand. Please follow the
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guidelines listed above under <a href="#PrioritySupport">Priority Support</a>.</p>
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<table border=1 cellpadding=5 cellspacing=0 width=100%>
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<tr><th align=left valign=bottom width=12%><font size=2><strong>Area</strong></font></th><th align=left valign=bottom width=19%><font size=2><strong>Telephone Numbers</strong></font></th><th align=left valign=bottom width=19%><font size=2><strong>Fax Numbers</strong></font></th><th align=left valign=bottom width=12%><font size=2><strong>Area</strong></font></th><th align=left valign=bottom width=19%><font size=2><strong>Telephone Numbers</strong></font></th><th align=left valign=bottom width=19%><font size=2><strong>Fax Numbers</strong></font></th></tr>
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<tr><td valign=top width=12%><font size=2>Argentina</font></td><td valign=top width=19%><font size=2>(54) (1) 819-1900 </font></td><td valign=top width=19%><font size=2>(54) (1) 819-1921 </font></td><td valign=top width=12%><font size=2>Liechtenstein</font></td><td valign=top width=19%><font size=2>See Switzerland <br>
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(German-speaking)</font></td><td valign=top width=19%></td></tr>
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<tr><td valign=top width=12%><font size=2>Australia</font></td><td valign=top width=19%><font size=2>(61) (02) 870-2131 </font></td><td valign=top width=19%><font size=2>(61) (02) 805-0519</font></td><td valign=top width=12%><font size=2>Luxembourg</font></td><td valign=top width=19%><font size=2>(Dutch speaking):<br>
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(32) 2-5133274<br>
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(English speaking):<br>
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(32) 2-5023432<br>
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(French speaking):<br>
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(32) 2-5132268 </font></td><td valign=top width=19%></td></tr>
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<tr><td valign=top width=12%><font size=2>Austria</font></td><td valign=top width=19%><font size=2>0660-6593 </font></td><td valign=top width=19%><font size=2>0222-68 16 2710</font></td><td valign=top width=12%><font size=2>Mexico</font></td><td valign=top width=19%><font size=2>(52) (5) 325-0912-Client<br>
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(52)(5) 237-4800 -Server</font></td><td valign=top width=19%></td></tr>
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<tr><td valign=top width=12%><font size=2>Belgium</font></td><td valign=top width=19%><font size=2>(Dutch speaking):<br>
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02-5133274<br>
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(English speaking):<br>
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02-5023432<br>
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(French speaking):
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02-5132268</font></td><td valign=top width=19%></td><td valign=top width=12%><font size=2>Netherlands</font></td><td valign=top width=19%><font size=2>(Dutch speaking):
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023-5677877<br>
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(English speaking):
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023-5677853</font></td><td valign=top width=19%></td></tr>
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<tr><td valign=top width=12%><font size=2>Bolivia </font></td><td valign=top width=19%><font size=2>See Argentina</font></td><td valign=top width=19%></td><td valign=top width=12%><font size=2>New Zealand</font></td><td valign=top width=19%><font size=2>64 (9) 357-5575</font></td><td valign=top width=19%><font size=2>64 (9) 307-0516 and<br>
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64 (9) 357-5577</font></td></tr>
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<tr><td valign=top width=12%><font size=2>Brazil</font></td><td valign=top width=19%><font size=2>(55) (11) 871-0090</font></td><td valign=top width=19%><font size=2>(55) (11) 262-8638</font></td><td valign=top width=12%><font size=2>Northern
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Ireland</font></td><td valign=top width=19%><font size=2>See United Kingdom</font></td><td valign=top width=19%></td></tr>
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<tr><td valign=top width=12%><font size=2>Caribbean</font></td><td valign=top width=19%><font size=2>(214) 714-9100</font></td><td valign=top width=19%><font size=2>(809) 273-3636</font></td><td valign=top width=12%><font size=2>Norway</font></td><td valign=top width=19%><font size=2>(47) (22) 02 25 50</font></td><td valign=top width=19%><font size=2>(47) (22) 02 25 70</font></td></tr>
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<tr><td valign=top width=12%><font size=2>Chile</font></td><td valign=top width=19%><font size=2>56-2-330-6000</font></td><td valign=top width=19%><font size=2>56-2-330-6190</font></td><td valign=top width=12%><font size=2>Papua New
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Guinea</font></td><td valign=top width=19%><font size=2>See Australia</font></td><td valign=top width=19%></td></tr>
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<tr><td valign=top width=12%><font size=2>Colombia</font></td><td valign=top width=19%><font size=2>(571) 618 2255</font></td><td valign=top width=19%><font size=2>(571) 618 2269</font></td><td valign=top width=12%><font size=2>Paraguay</font></td><td valign=top width=19%><font size=2>See Argentina</font></td><td valign=top width=19%></td></tr>
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<tr><td valign=top width=12%><font size=2>Czech
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Republic</font></td><td valign=top width=19%><font size=2>(+42) (2) 2451 0554</font></td><td valign=top width=19%><font size=2>(+42) (2) 2423 4343</font></td><td valign=top width=12%><font size=2>Poland</font></td><td valign=top width=19%><font size=2>(+48) (2) 6216793<br>
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—Or—<br>
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(+48) (71) 441357</font></td><td valign=top width=19%><font size=2>(+48) (2) 6615434</font></td></tr>
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<tr><td valign=top width=12%><font size=2>Denmark</font></td><td valign=top width=19%><font size=2>(45) (44) 89 01 11</font></td><td valign=top width=19%><font size=2>(45) (44) 89 01 44</font></td><td valign=top width=12%><font size=2>Portugal</font></td><td valign=top width=19%><font size=2>351 1 4409280/1/2/3</font></td><td valign=top width=19%><font size=2>(351) 1 4411655</font></td></tr>
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<tr><td valign=top width=12%><font size=2>Dubai</font></td><td valign=top width=19%><font size=2>(971) 4 513 888</font></td><td valign=top width=19%><font size=2>(971) 4 527 444</font></td><td valign=top width=12%><font size=2>Republic of
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Ireland</font></td><td valign=top width=19%><font size=2>See United Kingdom</font></td><td valign=top width=19%></td></tr>
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<tr><td valign=top width=12%><font size=2>Ecuador</font></td><td valign=top width=19%><font size=2>(593) (2) 463-094</font></td><td valign=top width=19%></td><td valign=top width=12%><font size=2>Russia</font></td><td valign=top width=19%><font size=2>(+7) (502) 224 50 46</font></td><td valign=top width=19%><font size=2>(+7) (502) 224 50 45</font></td></tr>
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<tr><td valign=top width=12%><font size=2>England</font></td><td valign=top width=19%><font size=2>See United Kingdom</font></td><td valign=top width=19%></td><td valign=top width=12%><font size=2>Scotland</font></td><td valign=top width=19%><font size=2>See United Kingdom</font></td><td valign=top width=19%></td></tr>
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<tr><td valign=top width=12%><font size=2>Finland</font></td><td valign=top width=19%><font size=2>(0358) (90) 525 502 500</font></td><td valign=top width=19%><font size=2>(46) (0)8 752 29 00</font></td><td valign=top width=12%><font size=2>Singapore</font></td><td valign=top width=19%><font size=2>(65) 337-6088</font></td><td valign=top width=19%><font size=2>(65) 337-6788</font></td></tr>
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<tr><td valign=top width=12%><font size=2>France</font></td><td valign=top width=19%><font size=2>(33) (1) 69-86-10-20</font></td><td valign=top width=19%><font size=2>(33) (1) 69-28-00-28</font></td><td valign=top width=12%><font size=2>Slovenia</font></td><td valign=top width=19%><font size=2>(+386) (61) 1232354</font></td><td valign=top width=19%></td></tr>
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<tr><td valign=top width=12%><font size=2>French
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Polynesia</font></td><td valign=top width=19%><font size=2>See France</font></td><td valign=top width=19%></td><td valign=top width=12%><font size=2>Slovak
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Republic</font></td><td valign=top width=19%><font size=2>(+42) (7) 312083</font></td><td valign=top width=19%><font size=2>(+42) (2) 2423 4343</font></td></tr>
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<tr><td valign=top width=12%><font size=2>Germany </font></td><td valign=top width=19%><font size=2>089/3176-1199</font></td><td valign=top width=19%><font size=2>089-3176-1000</font></td><td valign=top width=12%><font size=2>South Africa</font></td><td valign=top width=19%><font size=2>0 802 11 11 0(2) 11 445
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010</font></td><td valign=top width=19%><font size=2>(27) 11 445 0045<br>
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—Or—<br>
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(27) 11 445 0046</font></td></tr>
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<tr><td valign=top width=12%><font size=2>Greece </font></td><td valign=top width=19%><font size=2>(30) (1) 6806-775<br>
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through (30) 1 6806-779</font></td><td valign=top width=19%><font size=2>(30) (1) 6806 780</font></td><td valign=top width=12%><font size=2>Spain</font></td><td valign=top width=19%><font size=2>91 807 99 60</font></td><td valign=top width=19%><font size=2>(34) (1) 803-8310</font></td></tr>
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<tr><td valign=top width=12%><font size=2>Hong Kong</font></td><td valign=top width=19%><font size=2>(852) 804-4222</font></td><td valign=top width=19%><font size=2>2535-9293</font></td><td valign=top width=12%><font size=2>Sweden</font></td><td valign=top width=19%><font size=2>(46) (8) 752 09 29</font></td><td valign=top width=19%><font size=2>(46) (0)8 752 29 00</font></td></tr>
|
||
|
|
<tr><td valign=top width=12%><font size=2>Hungary</font></td><td valign=top width=19%><font size=2>(36) (1) 267-4636</font></td><td valign=top width=19%><font size=2>(+36) (1) 268-1558</font></td><td valign=top width=12%><font size=2>Switzerland</font></td><td valign=top width=19%><font size=2>(German speaking):<br>
|
||
|
|
01/831-1581<br>
|
||
|
|
(French speaking):<br>
|
||
|
|
022-738 96 88 </font></td><td valign=top width=19%><font size=2>01-831 08 69</font></td></tr>
|
||
|
|
<tr><td valign=top width=12%><font size=2>India </font></td><td valign=top width=19%><font size=2>(01) (91) 646 0694</font></td><td valign=top width=19%><font size=2>(01) (91) 646-0813</font></td><td valign=top width=12%><font size=2>Taiwan</font></td><td valign=top width=19%><font size=2>(886) (2) 508-9501</font></td><td valign=top width=19%><font size=2>(886) (2) 504-3121</font></td></tr>
|
||
|
|
<tr><td valign=top width=12%><font size=2>Ireland</font></td><td valign=top width=19%><font size=2>See United Kingdom</font></td><td valign=top width=19%></td><td valign=top width=12%><font size=2>Turkey</font></td><td valign=top width=19%><font size=2>(90) 212 2585998</font></td><td valign=top width=19%><font size=2>(90) 212 2585954</font></td></tr>
|
||
|
|
<tr><td valign=top width=12%><font size=2>Israel</font></td><td valign=top width=19%><font size=2>972-3-613-0833</font></td><td valign=top width=19%><font size=2>972-3-613-0834</font></td><td valign=top width=12%><font size=2>United
|
||
|
|
Kingdom</font></td><td valign=top width=19%><font size=2>(01734) 271007</font></td><td valign=top width=19%><font size=2>(01734) 270080</font></td></tr>
|
||
|
|
<tr><td valign=top width=12%><font size=2>Italy</font></td><td valign=top width=19%><font size=2>(39) (2) 7039-8351</font></td><td valign=top width=19%><font size=2>(39) (2) 7039-2020</font></td><td valign=top width=12%><font size=2>Uruguay</font></td><td valign=top width=19%><font size=2>See Argentina</font></td><td valign=top width=19%></td></tr>
|
||
|
|
<tr><td valign=top width=12%><font size=2>Japan</font></td><td valign=top width=19%><font size=2>(81) (424) 41-8700</font></td><td valign=top width=19%><font size=2>(81) (3) 5454-8100<br>
|
||
|
|
(1#-0# for guidance)</font></td><td valign=top width=12%><font size=2>Venezuela</font></td><td valign=top width=19%><font size=2>(582)-2654337</font></td><td valign=top width=19%><font size=2>(582)2650863</font></td></tr>
|
||
|
|
<tr><td valign=top width=12%><font size=2>Korea</font></td><td valign=top width=19%><font size=2>(822) 566-0027</font></td><td valign=top width=19%><font size=2>(82) (2) 531-4600</font></td><td valign=top width=12%><font size=2>Wales</font></td><td valign=top width=19%><font size=2>See United Kingdom</font></td><td valign=top width=19%></td></tr>
|
||
|
|
</table>
|
||
|
|
<hr>
|
||
|
|
<h1><a href="#TOP"><img src="up.gif" alt="To Top" align=middle border=0 width=14 height=11></a><a name="Disabilities">Accessibility for People with Disabilities</a></h1>
|
||
|
|
<p>Microsoft is committed to making its products and services easier for everyone to use. This page provides information about
|
||
|
|
the following features, products and services, which make Microsoft® Windows®, Microsoft® Windows NT®, and
|
||
|
|
Microsoft® Index Server more accessible for people with disabilities:</p>
|
||
|
|
<ul>
|
||
|
|
<li><p align=left>Microsoft services for people who are deaf or hard-of-hearing.</p>
|
||
|
|
</li>
|
||
|
|
<li><p align=left>Hints for customizing Microsoft Windows or Microsoft Windows NT.</p>
|
||
|
|
</li>
|
||
|
|
<li><p align=left>Access Packs for either Microsoft Windows or Microsoft Windows NT, a software utility that makes using Windows
|
||
|
|
or Windows NT easier for people with motion or hearing disabilities.</p>
|
||
|
|
</li>
|
||
|
|
<li><p align=left>Keyboard layouts designed for people who type with one hand or a wand.</p>
|
||
|
|
</li>
|
||
|
|
<li><p align=left>Microsoft software documentation on audio cassette, floppy disk, or compact disc (CD).</p>
|
||
|
|
</li>
|
||
|
|
<li><p align=left>Third-party utilities to enhance accessibility.</p>
|
||
|
|
</li>
|
||
|
|
<li><p align=left>Other products and services for people with disabilities.</p>
|
||
|
|
</li>
|
||
|
|
</ul>
|
||
|
|
<p><strong>Note</strong>   The information in this section applies only to users who purchased Microsoft products in the United States. If you
|
||
|
|
purchased Windows or Windows NT outside the United States, your package contains a subsidiary information card listing
|
||
|
|
Microsoft support services telephone numbers and addresses. You can contact your subsidiary to find out whether the type of
|
||
|
|
products and services described in this appendix are available in your area. </p>
|
||
|
|
<h2><a name="MicrosoftServicesforPeopleWhoAreDeaforHard-of-Hearing">Microsoft Services for People Who Are Deaf or Hard-of-Hearing</a></h2>
|
||
|
|
<p>If you are deaf or hard-of-hearing, complete access to Microsoft product and customer services is available through a text
|
||
|
|
telephone (TT/TDD) service.</p>
|
||
|
|
<h3><a name="SalesInformation">Sales Information</a></h3>
|
||
|
|
<p>You can contact Microsoft Sales Information Center on a text telephone by dialing (800) 892-5234 between 6:30 A.M. and
|
||
|
|
5:30 P.M. Pacific time.</p>
|
||
|
|
<h3><a name="TechnicalAssistance">Technical Assistance</a></h3>
|
||
|
|
<p>For technical assistance in the United States, you can contact Microsoft Support Network on a text telephone at
|
||
|
|
(206) 635-4948 between 6:00 A.M. and 6:00 P.M. Pacific time, Monday through Friday, excluding holidays. In Canada, dial
|
||
|
|
(905) 568-9641 between 8:00 A.M. and 8:00 P.M. Eastern time, Monday through Friday, excluding holidays. Microsoft
|
||
|
|
support services are subject to Microsoft prices, terms, and conditions in place at the time the service is used.</p>
|
||
|
|
<h2><a name="CustomizingWindowsorWindowsNT">Customizing Windows or Windows NT</a></h2>
|
||
|
|
<p>There are many ways you can customize Windows or Windows NT to make your computer more accessible.</p>
|
||
|
|
<ul>
|
||
|
|
<li><p align=left>Beginning with Windows 95, accessibility features are built in to Windows. These features are useful for individuals who
|
||
|
|
have difficulty typing or using a mouse, have moderately impaired vision, or who are deaf or hard-of-hearing. The
|
||
|
|
features can be installed during setup, or you can add them later from your Windows 95 installation disks. Look up
|
||
|
|
“accessibility” in the Windows Help Index for information about installing and using these features. </p>
|
||
|
|
</li>
|
||
|
|
<li><p align=left>Many of the features which make Windows 95 more accessible can be added to Windows NT, earlier versions of
|
||
|
|
Microsoft Windows, and MS-DOS through Access Packs. You can download these files by modem, or you can order
|
||
|
|
them on disks from Microsoft. </p>
|
||
|
|
</li>
|
||
|
|
<li><p align=left>You can also use Control Panel and other built-in features to adjust the appearance and behavior of Windows or
|
||
|
|
Windows NT to suit varying vision and motor abilities. These include adjusting colors and sizes, sound volume, and the
|
||
|
|
behavior of the mouse and keyboard. </p>
|
||
|
|
</li>
|
||
|
|
<li><p align=left>Dvorak keyboard layouts make the most frequently typed characters on a keyboard more accessible if you have
|
||
|
|
difficulty using the standard “QWERTY” layout. There are three Dvorak layouts: one if you are a two-handed user, one
|
||
|
|
if you type with your left hand only, and one if you type with your right hand only. You do not need to purchase any
|
||
|
|
special equipment to use these features. </p>
|
||
|
|
</li>
|
||
|
|
</ul>
|
||
|
|
<p>The specific features available, and whether they are built-in or must be obtained separately, depend on which operating
|
||
|
|
system you are using.</p>
|
||
|
|
<p>For full documentation on the accessibility features available in the operating system you are using, obtain the appropriate
|
||
|
|
application notes listed below. Accessibility features are also documented in the <em>Microsoft Windows 95 Resource Kit </em>and the
|
||
|
|
<em>Microsoft Windows NT Resource Kit</em>.</p>
|
||
|
|
<h3><a name="WhichFilestoDownloadorOrder">Which Files to Download or Order</a></h3>
|
||
|
|
<p>You can obtain these files by downloading them with your modem, or you can order them on disks by phone. Specific
|
||
|
|
information about downloading or ordering these files immediately follows this list of files.</p>
|
||
|
|
<p>These files include:</p>
|
||
|
|
<ul>
|
||
|
|
<li>Application notes providing more complete documentation on ways to customize Windows and Windows NT.</li>
|
||
|
|
<li>Access Packs and Dvorak keyboard layouts providing additional features for versions of Windows or Windows NT in
|
||
|
|
which they are not already included.</li>
|
||
|
|
</ul>
|
||
|
|
<table border=1 cellpadding=5 cellspacing=0 width=100%>
|
||
|
|
<tr><th align=left valign=bottom width=70%><font size=2><strong>For</strong></font></th><th align=left valign=bottom width=30%><font size=2><strong>You need </strong></font></th></tr>
|
||
|
|
<tr><td valign=top width=70%><font size=2>Application notes for Microsoft Windows NT 4.0</font></td><td valign=top width=30%><font size=2>Ww1279.doc</font></td></tr>
|
||
|
|
<tr><td valign=top width=70%><font size=2>Application notes for Microsoft Windows 95</font></td><td valign=top width=30%><font size=2>Ww1062.exe</font></td></tr>
|
||
|
|
<tr><td valign=top width=70%><font size=2>Application notes for Microsoft Windows NT 3.1 and 3.5 (includes Access Pack for Microsoft
|
||
|
|
Windows NT)</font></td><td valign=top width=30%><font size=2>Wn0789.exe</font></td></tr>
|
||
|
|
<tr><td valign=top width=70%><font size=2>Application notes for Microsoft Windows for Workgroups 3.1</font></td><td valign=top width=30%><font size=2>Wg0788.txt</font></td></tr>
|
||
|
|
<tr><td valign=top width=70%><font size=2>Application notes for Microsoft Windows 3.1</font></td><td valign=top width=30%><font size=2>Ww0787.txt</font></td></tr>
|
||
|
|
<tr><td valign=top width=70%><font size=2>Application notes for Microsoft Windows 3.0</font></td><td valign=top width=30%><font size=2>Ww0786.txt</font></td></tr>
|
||
|
|
<tr><td valign=top width=70%><font size=2>Access Pack for Microsoft Windows 3.0 and 3.1</font></td><td valign=top width=30%><font size=2>Accp.exe</font></td></tr>
|
||
|
|
<tr><td valign=top width=70%><font size=2>Dvorak keyboard layouts for people who type with one hand (already included in Windows NT 3.5
|
||
|
|
and higher)</font></td><td valign=top width=30%><font size=2>Ga0650.exe</font></td></tr>
|
||
|
|
</table>
|
||
|
|
<h3><a name="ToDownloadtheAccessPacks,ApplicationNotes,andAlternativeKeyboardLayoutsbyModem">To Download the Access Packs, Application Notes, and Alternative Keyboard Layouts by
|
||
|
|
Modem</a></h3>
|
||
|
|
<p>If you have a modem, you can download these files from the following network services:</p>
|
||
|
|
<ul>
|
||
|
|
<li><p align=left>Microsoft’s World Wide Web Site on the Internet. On the www.microsoft.com home page, choose the Support icon,
|
||
|
|
choose Knowledge Base, and select MS-DOS as the product. Enter KBFILE followed by the appropriate filename
|
||
|
|
from the list above, and choose GO! Open the article, and choose the button to download the file. </p>
|
||
|
|
</li>
|
||
|
|
<li><p align=left>Microsoft’s Internet servers, ftp.microsoft.com and gopher.microsoft.com, in /softlib/mslfiles. </p>
|
||
|
|
</li>
|
||
|
|
<li><p align=left>MSN™, the Microsoft Network online service. </p>
|
||
|
|
</li>
|
||
|
|
<li><p align=left>CompuServe®: type GO MSL. </p>
|
||
|
|
</li>
|
||
|
|
<li><p align=left>GEnie™. </p>
|
||
|
|
</li>
|
||
|
|
<li><p align=left>Microsoft Download Service (MSDL), which you can reach by calling (206) 936-6735 any time except between
|
||
|
|
1:00 A.M. and 2:30 A.M. Pacific time. </p>
|
||
|
|
</li>
|
||
|
|
<li><p align=left>MSDL supports 1200, 2400, 9600, or 14400 baud rates (V.22bis, V.32, V.32bis and V.42), with 8 data bits, no
|
||
|
|
parity, and 1 stop bit. </p>
|
||
|
|
</li>
|
||
|
|
<li><p align=left>Various user-group bulletin boards (such as the bulletin-board services on the Association of PC User Groups
|
||
|
|
network). </p>
|
||
|
|
</li>
|
||
|
|
</ul>
|
||
|
|
<h3><a name="ToOrdertheAccessPacks,ApplicationNotes,andAlternativeKeyboardLayoutsonDisksbyPhone">To Order the Access Packs, Application Notes, and Alternative Keyboard Layouts on Disks
|
||
|
|
by Phone</a></h3>
|
||
|
|
<p>If you do not have a modem, within the United States you can order the Access Packs, Application Notes, and Alternative
|
||
|
|
Layouts on disks by calling Microsoft Sales Information Center at (800) 426-9400 (voice) or (800) 892-5234 (text
|
||
|
|
telephone).</p>
|
||
|
|
<p>In Canada, you can call (905) 568-3503 (voice) or (905) 568-9641 (text telephone).</p>
|
||
|
|
<h2><a name="MicrosoftDocumentationinAlternativeFormats">Microsoft Documentation in Alternative Formats</a></h2>
|
||
|
|
<p>In addition to the standard forms of documentation, many Microsoft products are also available in other formats to make them
|
||
|
|
more accessible.</p>
|
||
|
|
<p>If you have difficulty reading or handling printed documentation, you can obtain many Microsoft publications from Recording
|
||
|
|
for the Blind & Dyslexic, Inc. Recording for the Blind & Dyslexic distributes these documents to registered, eligible members
|
||
|
|
of their distribution service, either on audio cassettes or on floppy disks. The Recording for the Blind & Dyslexic collection
|
||
|
|
contains more than 80,000 titles, including Microsoft product documentation and books from Microsoft Press. You can
|
||
|
|
contact Recording for the Blind & Dyslexic at the following address or phone numbers for information about eligibility and
|
||
|
|
availability of Microsoft product documentation and books from Microsoft Press:</p>
|
||
|
|
<p>Recording for the Blind & Dyslexic, Inc.<br>
|
||
|
|
20 Roszel Road<br>
|
||
|
|
Princeton, NJ 08540</p>
|
||
|
|
<p>Phone: (609) 452-0606<br>
|
||
|
|
Fax: (609) 987-8116<br>
|
||
|
|
World Wide Web: http://www.rfbd.org/</p>
|
||
|
|
<h2><a name="Third-PartyUtilitiestoEnhanceAccessibility">Third-Party Utilities to Enhance Accessibility</a></h2>
|
||
|
|
<p>A wide variety of third-party hardware and software products are available to make it easier to use personal computers.
|
||
|
|
Among the different types of products available for the MS-DOS®, Windows, and Windows NT operating systems are: </p>
|
||
|
|
<ul>
|
||
|
|
<li>Programs that enlarge or alter the color of information on the screen for people with visual impairments.</li>
|
||
|
|
<li>Programs that describe information on the screen in Braille or synthesized speech for people who are blind or have
|
||
|
|
difficulty reading.</li>
|
||
|
|
<li>Hardware and software utilities that modify the behavior of the mouse and keyboard.</li>
|
||
|
|
<li>Programs that enable people to “type” using a mouse or their voice.</li>
|
||
|
|
<li>Word or phrase prediction software that enables people to type more quickly and with fewer keystrokes.</li>
|
||
|
|
<li>Alternate input devices, such as single switch or puff-and-sip devices, for people who cannot use a mouse or a
|
||
|
|
keyboard.</li>
|
||
|
|
</ul>
|
||
|
|
<p>To learn more about these products, see “Getting More Accessibility Information” below.</p>
|
||
|
|
<h2><a name="GettingMoreAccessibilityInformation ">Getting More Accessibility Information </a></h2>
|
||
|
|
<p>In addition to the features and resources already described in this section, other products, services, and resources are available
|
||
|
|
from Microsoft and other organizations.</p>
|
||
|
|
<h3><a name="AdditionalMicrosoftProductsandServicesforPeoplewithDisabilities">Additional Microsoft Products and Services for People with Disabilities</a></h3>
|
||
|
|
<p>For more information, contact:</p>
|
||
|
|
<p>Microsoft Sales Information Center<br>
|
||
|
|
One Microsoft Way<br>
|
||
|
|
Redmond, WA 98052-6393</p>
|
||
|
|
<p>World Wide Web: http://www.microsoft.com/<br>
|
||
|
|
Voice telephone: (800) 426-9400<br>
|
||
|
|
Text telephone: (800) 892-5234</p>
|
||
|
|
<h3><a name="DirectoriesofComputerProductsthatHelpPeoplewithDisabilities">Directories of Computer Products that Help People with Disabilities</a></h3>
|
||
|
|
<p>The Trace R&D Center at the University of Wisconsin–Madison produces a book and a compact disc that describe products
|
||
|
|
that help people with disabilities use computers. The book, titled <em>Trace ResourceBook</em>, provides descriptions and
|
||
|
|
photographs of about 2,000 products. The compact disc, titled CO-NET CD, provides a database of more than 18,000
|
||
|
|
products and other information for people with disabilities. It is issued twice a year.</p>
|
||
|
|
<p>To obtain these directories, contact:</p>
|
||
|
|
<p>Trace R&D Center<br>
|
||
|
|
University of Wisconsin<br>
|
||
|
|
S-151 Waisman Center<br>
|
||
|
|
1500 Highland Avenue<br>
|
||
|
|
Madison, WI 53705-2280</p>
|
||
|
|
<p>World Wide Web: http://trace.wisc.edu/<br>
|
||
|
|
Fax: (608) 262-8848</p>
|
||
|
|
<h3><a name="AssistiveTechnologyProgramsforPeoplewithDisabilities">Assistive Technology Programs for People with Disabilities</a></h3>
|
||
|
|
<p>For general information and recommendations on how computers can help specific needs, you should consult a trained
|
||
|
|
evaluator. An assistive technology program in your area will provide referrals to programs and services that are available to
|
||
|
|
you.</p>
|
||
|
|
<p>To locate the assistive technology program nearest you, contact:</p>
|
||
|
|
<p>National Information System<br>
|
||
|
|
Center for Developmental Disabilities<br>
|
||
|
|
University of South Carolina<br>
|
||
|
|
Columbia, SC 29208</p>
|
||
|
|
<p>Voice/text telephone: (803) 922-9234 outside South Carolina or (803) 922-1107 inside South Carolina<br>
|
||
|
|
Fax: (803) 935-5250</p>
|
||
|
|
<!--Footerbegin--><hr>
|
||
|
|
<p align=center><a href="default.htm#Top"><img src="toc.gif" alt=" Contents" align=middle border=0 width=89 height=31></a> <a href="default.htm#Top"><img src="previous.gif" alt="Previous" align=middle border=0 width=32 height=31></a> <a href="#TOP"><img src="up_end.gif" alt="To Top" align=middle border=0 width=32 height=31></a> <a href="intro.htm"><img src="next.gif" alt="Next" align=middle border=0 width=32 height=31></a> </p>
|
||
|
|
<hr>
|
||
|
|
<p align=center><em>© 1996 by Microsoft Corporation. All rights reserved.<!--Footerend--></em></p>
|
||
|
|
</body>
|
||
|
|
|
||
|
|
</html>
|
||
|
|
|
||
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|
||
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|
||
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