windows-nt/Source/XPSP1/NT/mergedcomponents/setupinfs/compdata/hpdsk8.htm

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2020-09-26 03:20:57 -05:00
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<TITLE>Compatibility Details</TITLE>
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@w:<P>The following Hewlett-Packard printer, which might have been installed on your system, will not function properly under Microsoft Windows&nbsp;XP using the printer driver that is currently installed:</P>
@w:<UL>
@w:<LI>HP DeskJet 690C Series v11.0</LI>
@w:</UL>
@w:<P>You can replace the driver with an updated version, or Windows&nbsp;XP Setup will install a compatible driver.</P>
@w:To obtain a more recent version of the printer drivers, visit the <a HREF="http://www.microsoft.com/isapi/redir.dll?prd=whistler&ar=Printing&O1=hp" TITLE="Hewlett-Packard Web site" TARGET="_new">Hewlett-Packard Web site</A>. Web addresses can change, so you might be unable to connect to this Web site.
@s:<P>The following Hewlett-Packard printer, which might have been installed on your system, will not function properly under Microsoft Windows&nbsp;XP using the printer driver that is currently installed:</P>
@s:<UL>
@s:<LI>HP DeskJet 690C Series v11.0</LI>
@s:</UL>
@s:<P>You can replace the driver with an updated version, or Windows&nbsp;XP Setup will install a compatible driver.</P>
@s:<P>To replace the driver with an updated version, do one of the following:</P><UL>
@s:<LI>Install a set of of Microsoft-supplied drivers from your Customer Support and Diagnostics CD (recommended):
@s:<OL>
@s:<LI>You might want to print these instructions.</LI>
@s:<LI>Exit setup.</LI>
@s:<LI>Insert the Customer Support and Diagnostics CD.</LI>
@s:<LI>Double-click <b>My Computer</b>.</LI>
@s:<LI>Double-click the Customer Support and Diagnostics CD.</LI>
@s:<LI>Double-click the printers folder.</LI>
@s:<LI>Double-click the fixprnsv folder.</LI>
@s:<LI>Double-click <b>fixprnsv</b> and then follow the instructions while this utility runs.</LI>
@s:<LI>After the utility has run, insert your Windows Server CD and begin setup again.</LI>
@s:</OL>
@s:<LI>Obtain a more recent version of the printer drivers at the <a HREF="http://www.microsoft.com/isapi/redir.dll?prd=whistler&ar=Printing&O1=hp" TITLE="Hewlett-Packard Web site" TARGET="_new">Hewlett-Packard Web site</A>. Web addresses can change, so you might be unable to connect to this Web site.
@s:</UL>
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