336 lines
12 KiB
Plaintext
336 lines
12 KiB
Plaintext
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Release Notes for Microsoft Personal Fax for Windows
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January, 1997
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Contents
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1. Monitoring Fax Transmissions and Answering Calls Manually
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2. Setting the Number of Rings Before Answering
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3. Using the Same Modem for a Remote Access Server and
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for Faxing
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4. If You've Changed Your Fax Administrator Account Password
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5. Turning Off Print Spooler Event Logging for Fax Events
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6. If You Receive a "Could Not Process All Attachments" Message
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7. If You Can't Send a Fax After Replacing or Reinstalling
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Your Modem
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8. If Windows Messaging Stops Responding After You've Installed
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Personal Fax for Windows
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9. If You Don't Receive an Expected Fax
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10. If the Paste Command Is Unavailable in Cover Page Editor
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11. If You Don't Receive Fax Status E-mail when Using the
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Send Fax Utility or Faxing from a Program
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12. To Report Bugs
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13. List of Tested Modems
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1. Monitoring Fax Transmissions and Answering Calls Manually
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This release of Microsoft Personal Fax for Windows includes
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Fax Monitor and an option to answer calls manually. You can
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use Fax Monitor to see the current status of Personal Fax, to
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interrupt calls, and to turn off manual answering for the next
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call. The options for Fax Monitor are controlled on the Monitor tab
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in the Fax Properties dialog box, where you can set options to
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do the following.
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* Use an icon on the taskbar to display Fax Monitor or
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its options
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* Display Fax Monitor automatically when you send or
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receive a fax
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* Display Fax Monitor on top of all other windows
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* Play a sound when you receive a fax
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* Turn on Manual Answer
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>>> To change settings for Fax Monitor
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1. Click Start, point to Settings, click Control Panel, and then
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double-click Fax.
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2. Click the Monitor tab.
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3. Select the options you want.
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If your phone line is used for both fax and voice calls, enabling
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Manual Answer lets you choose to answer calls manually. If you
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receive a phone call while this feature is turned on, Personal Fax
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prompts you to answer the call. After you answer and find that the
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call is a fax call, you can click Yes to receive the fax.
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>>> To turn on Manual Answer
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1. Click Start, point to Settings, click Control Panel, and then
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double-click Fax.
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2. Click the Monitor tab.
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3. Select the Enable Manual Answer check box.
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When you know in advance that the next call will be a fax call,
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you can set Personal Fax to ignore Manual Answer for that call only.
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>>> To turn off Manual Answer for the next call
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1. On the taskbar, click the Fax icon.
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2. In Fax Monitor, select the Answer Next Call check box.
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----------------------------------------------------------
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2. Setting the Number of Rings Before Answering
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With this release, you can now specify how many rings you
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want before Personal Fax answers a call.
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>>> To set the number of rings before answering
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1. Click Start, point to Settings, click Control Panel, and then
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double-click Fax.
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2. Click the Receive tab.
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3. In Rings Before Answer, type the number of rings you want.
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Note: When the Manual Answer check box is selected on the
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Monitor tab in the Fax Properties dialog box, the number of rings
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is automatically set to 99.
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----------------------------------------------------------
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3. Using the Same Modem for a Remote Access Server and
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for Faxing
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You can use the same modem for both a Remote Access
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Server (RAS) and for fax transmissions as long as the modem
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supports a feature called "adaptive answer." If your modem
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doesn't support adaptive answer, you can still use the same
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modem for outgoing RAS and fax transmissions. You won't,
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however, be able to receive both faxes and dial-in RAS calls.
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To receive dial-in RAS calls on a non-adaptive-answer modem,
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you need to disable your modem for fax receipt.
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>>> To disable your modem for fax receipt
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1. Click Start, point to Settings, click Control Panel, and then
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double-click Fax.
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2. Click the Receive tab.
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3. Under Device Name, click to clear the check box next to
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the name of your modem.
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----------------------------------------------------------
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4. If You've Changed Your Fax Administrator Account Password
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If you've changed the password for your Fax Administrator
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account (the account specified during Setup), you will also need
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to change the password for your Fax Service so that the two
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passwords match.
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>>> To change your Fax Service password
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1. Click Start, point to Settings, click Control Panel, and then
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double-click Services.
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2. Under Services, click Microsoft Fax Service, and then click
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the Startup button.
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3. Under Log On As, type the new password in the Password box.
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4. Type the new password again in the Confirm Password box.
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5. Click OK in each dialog box.
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----------------------------------------------------------
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5. Turning Off Print Spooler Event Logging for Fax Events
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If you prefer not to log print spooler fax events, you can turn off
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this option by disabling print system event logging. Please note that
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doing so will also disable all events logged by the print spooler.
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>>> To disable print system event logging
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1. Click Start, point to Settings, and then click Printers.
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2. On the File menu, click Server Properties.
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3. Click the Advanced tab.
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4. Click to clear the check box next to Log spooler
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information events.
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----------------------------------------------------------
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6. If You Receive a "Could Not Process All Attachments" Message
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This message appears after sending a fax from Windows
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Messaging when you've attached a file from a program that
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doesn't support file attachments.
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To fax a file from a program that doesn't support file
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attachments when faxing from Windows Messaging, send the
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file from the program directly.
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>>> To fax a file from a program
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1. In the program, select your fax printer as the target
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printer.
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2. On the File menu, click Print or Send.
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3. Follow the instructions in the Fax Send Utility.
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----------------------------------------------------------
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7. If You Can't Send a Fax After Replacing or Reinstalling Your Modem
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----------------------------------------------------------
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If you have problems faxing after replacing or reinstalling your
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modem, restart Windows NT 4.0. If that doesn't clear up the
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problem, reinstall Personal Fax for Windows.
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----------------------------------------------------------
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8. If Windows Messaging Stops Responding After You've Installed
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Personal Fax for Windows
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----------------------------------------------------------
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If, after installing Personal Fax, Windows Messaging does
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nothing when you try to open it, restart Windows NT 4.0, and then,
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do the following.
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1. Click Start, point to Settings, click Control Panel, and then
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double-click Mail.
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2. Click Show Profiles.
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3. Click the profile that you specified during fax Setup, and
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then click Properties.
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4. Select Fax Mail Transport, and then click Remove.
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You will be able to open Windows Messaging, but you won't
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be able to send faxes from it. Instead, you can send faxes by
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using the Send Fax Utility or by faxing documents directly from
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their programs.
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----------------------------------------------------------
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9. If You Don't Receive an Expected Fax
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----------------------------------------------------------
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There are two possible reasons you may not receive an
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expected fax.
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1. The destination printer, folder, or inbox specified on the
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Receive tab in the Fax Properties dialog box is unavailable.
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This generates the NT Fax event "The device is not ready."
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To receive the fax, make the destination available, and
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the fax normally will be delivered after 10 or 20 minutes.
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If the destination cannot be made available, specify a
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different destination on the Receive tab in the Fax Properties
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dialog box, cancel the document in the printer queue, and
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have the fax resent.
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2. The drive where your Windows NT system files reside is at
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or near capacity. The Fax Service will attempt to answer an
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incoming fax, but will immediately stop. The fax won't be
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received and no event will be generated.
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To resume receiving faxes, delete some files to free up space,
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and then have the fax resent.
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----------------------------------------------------------
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10. If the Paste Command Is Unavailable in Cover Page Editor
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----------------------------------------------------------
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Cover Page Editor allows one Note field for each cover page.
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If you try to copy and paste a second Note field into a cover
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page, the Paste command will be unavailable. To paste a Note
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field into a cover page, select the one already in the cover page,
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and then delete it. The Paste command will become available.
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----------------------------------------------------------
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11. If You Don't Receive Fax Status E-mail when Using the Send Fax Utility or
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Faxing from a Program
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----------------------------------------------------------
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For this release, fax status e-mail is sent only when you send a
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fax by using Windows Messaging. To view the progress of a fax
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transmission or to learn the status of recent fax transmissions,
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you can use Fax Monitor (see release note 1). To find out if
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you've received a fax, you can also check the destination you
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set up for receiving faxes, such as a certain folder or printer.
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For complete information about fax events, you can use the
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Windows NT Event Viewer.
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>>> To view details of fax events in Event Viewer
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1. Click Start, point to Programs, point to Administrative
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Tools (Common), and then click Event Viewer.
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2. On the Log menu, click Application.
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3. Under Source, look for NT Fax events.
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4. Double-click an event to see a complete description.
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----------------------------------------------------------
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12. To Report Bugs
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----------------------------------------------------------
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You can report bugs by filling out the Problem Reporting Form
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included in this release.
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>>> To use the Problem Reporting Form
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1. Click Start, point to Programs, point to Fax (Common),
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and then click Problem Reporting Form.
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2. Fill out the form, and then e-mail it to ntbug@microsoft.com
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----------------------------------------------------------
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13. List of Tested Modems
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----------------------------------------------------------
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The modems in the following list have been tested with Microsoft
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Personal Fax for Windows. Other modems may also work.
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AT&T
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DataPort Express External
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Boca Research
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28.8 Kbps MV.34i Internal
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28.8 Kbps V.34 MV.34E External
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Cardinal
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MVP 288XF 28.8 Kbps V.34 Fax Modem
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Hayes
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*Accura External 14400 FAX144 (Model 5105AM)
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*Optima External 288 V.34/V.FC+fax+Voice
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*Accura External 288 V.FC+FAX (Model 5205AM)
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Optima External 336 V.34/V.FC+fax+Voice
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Accura External 288 V.34 +FAX
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MaxTech
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28.8 Data Fax Internal, XM288i
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28.8 Data Fax External, XM288E
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Megahertz
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PCMCIA XJ-CC4288
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PCMCIA XJ2288
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P2144 V.32bis Pocket Modem
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Motorola
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Premier Internal 33.6 PnP
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Premier External 33.6 Desktop
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ModemSURFR Internal 28.8 PnP
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Lifestyle External 288
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CELLect PCMCIA 14.4
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LifeStyle PCMCIA 14.4
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Premier External 336
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Practical Peripherals
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*PM288MT II External V.34
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Supra
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Express Internal 336i PnP
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SupraFaxModem 144LC
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SupraExpress External 144 Plus
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SupraFaxModem External V.32bis
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SupraExpress Internal 144I
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SupraSonic 33.6 V+
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US Robotics
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Total Control External rack mount / Quad V.34 Card
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Courier External V.everything
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Sportster External 28800
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Sportster 288-336 Internal
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Sportster 288-336 External
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Sportster Internal 14400 FAX PC
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Sportster External 14400 FAX
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Courier PCMCIA V.Everything
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Courier External Turbo V.32bis Fax
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Zoom
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VFX External V.34X
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VFP Internal 14.4i
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VFX External 14.4
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VFP Internal 14.4VH
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VFP Internal 14.4V
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* These devices have been tested for the adaptive answer
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required for Fax/RAS interoperability.
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