385 lines
17 KiB
HTML
385 lines
17 KiB
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<HTML><HEAD><TITLE>Release Notes (Readme.htm) for Windows Support Tools for Microsoft Windows<77>XP Professional and Windows<77>XP 64-Bit Edition</TITLE>
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<META content="MSHTML 5.50.4522.1800" name=GENERATOR></HEAD>
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<BODY>
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<H1>Release Notes (Readme.htm) for Windows Support Tools for Microsoft
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Windows XP Professional and Windows XP 64-Bit Edition</H1>
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<P>This document contains important information that is not included in the
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online Help for the Microsoft<66> Windows<77> Support Tools for Microsoft
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Windows<EFBFBD> XP Professional and Windows XP 64-Bit Edition, including
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information not available from other sources about setting up the Windows
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Support Tools for Microsoft Windows XP Professional and Windows XP
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64-Bit Edition. Also included are very important corrections and new information
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related to the Windows Support Tools and documentation. </P>
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<P>
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<H2>Contents</H2>
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<P><A href="#about">About the Tools</A></P>
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<P><A href="#setup">Setup for Support Tools Software</A></P>
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<P class=indent><A href="#toolsnotinst">Tools Documented But
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Not Installed In This Release</A></P>
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<P class=indent><A href="#tooldifs">Tools
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Not Documented</A></P>
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<P class=indent><A href="#general">General
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Setup Instructions</A></P>
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<P class=indent><A
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href="#instal">Installing from the Command
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Prompt</A></P>
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<P class=indent><A
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href="#install_unattend">Unattended
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Installation</A></P>
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<P><A href="#tools_top">Individual Tool
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Release Notes</A></P>
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<P class=indent><A
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href="#tools_bitsadmin">Bitsadmin.exe (BITS
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Administration Tool)</A></P>
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<P class=indent><A
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href="#tools_dumpchk">Dumpchk.exe (Dump
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Check Utility)</A></P>
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<P class=indent><A
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href="#tools_rasdiag">Rasdiag.exe (RAS
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Diagnostics Tool)</A></P>
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<P class=indent><A
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href="#tools_activate">Activate.exe (Production Activation Tool)</A></P>
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<P><A href="#online">Online
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Documents</A></P>
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<P><A href="#support">Support
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Policy</A></P>
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<HR>
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<H2><A name=about>About the Tools</A></H2>
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<P>The Windows Support Tools for Microsoft Windows XP Professional and
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Windows XP 64-Bit Edition are intended for use by Microsoft support
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personnel and experienced users to assist in diagnosing and resolving computer
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problems. For individual tool descriptions, see the Windows Support Tools online
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tool documentation (Suptools.chm).</P>
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<HR>
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<H2><A name=setup>Setup for Support Tools Software</A></H2>
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<P>The Windows Support Tools for Microsoft Windows XP Professional and
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Windows XP 64-Bit Edition are located in the \Support\Tools folder on the
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Windows XP Professional and Windows XP 64-Bit Edition CDs,
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respectively. The \Support\Tools folder contains a Windows Installer file
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(suptools.msi), which installs the Support Tools utilities and tools on your
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computer's hard drive.</P>
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<P class=indent><B>Note</B><BR>The Application Compatibility Toolkit does not
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install with the Support Tools.</P>
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<P class=indent><B>Important</B><BR>These tools have not been localized: they
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are written and tested in English only. Using these tools with a different
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language version of Microsoft Windows XP Professional or Windows XP
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64-Bit Edition might produce unpredictable results.</P>
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<H2><A name=toolsnotinst>Tools Documented But Not Installed In This Release</A></H2>
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<P>The following tools are documented in the Support Tools help file (Suptools.chm) but are not installed in this release.</P>
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<LI>DCDiag.exe
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<LI>Repadmin.exe
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<BR>
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<H2><A name=tooldifs>Tools Not Documented</A></H2>
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<P>The following tools install when the <B>Complete</B> checkbox is selected
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during setup. However, these tools are not documented in a separate Help file.
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For most command-line tools, you may type <b>/?</b> (for example, <b>apmstat /?</b>) at the command
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prompt for syntax help.</P>
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<LI>Activate.exe
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<LI>Apmstat.exe
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<LI>Bindiff.exe
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<LI>Browstat.exe
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<LI>Cabarc.exe
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<LI>Dsastat.exe
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<LI>Dupfinder.exe
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<LI>Extract.exe
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<LI>IpsecCmd.exe
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<LI>Ksetup.exe
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<LI>Ktpass.exe
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<LI>Ntfrsutil.exe
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<LI>Pviewer.exe
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<LI>Remote.exe
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<LI>Rsdiag.exe
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<LI>Setspn.exe
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<LI>Timezone.exe
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<LI>Tracefmt.exe
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<LI>Tracelog.exe
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<LI>Tracepdb.exe
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<LI>Vfi.exe
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<LI>Whoami.exe
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<LI>Wsremote.exe <BR>
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<P>The following tools install when the <B>Complete</B> checkbox is selected
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during setup. However, the Help for these tools references Windows 2000.
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</P>
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<LI>Apimon.exe
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<LI>Dskprobe.exe
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<LI>Windiff.exe <BR>
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<P>The following scripts install when the <B>Complete</B> checkbox is selected
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during setup. Help is not included for these scripts. For more information, see the Iadstools.doc and Clonepr.doc files. </P>
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<LI>Clonegg.vbs
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<LI>Cloneggu.vbs
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<LI>Clonelg.vbs
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<LI>Clonepr.vbs
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<LI>Search.vbs
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<LI>Sidhist.vbs <BR>
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<H2><A name=general>General Setup Instructions</A></H2>
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<P>The Windows Support Tools for Microsoft Windows XP Professional and
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Windows XP 64-Bit Edition can be installed only on a computer running the
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Windows XP Professional or Windows XP 64-Bit Edition operating system.
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They cannot be used to upgrade Microsoft<66> Windows NT<EFBFBD> or Windows<77> 2000
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Support Tools installed on Microsoft Windows NT or Windows 2000,
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respectively.</P>
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<P class=proclabel>To install the Windows XP Professional and
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Windows XP 64-Bit Edition Support Tools</P>
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<P class=indent><B>Important</B><BR>It is highly recommended that you remove all
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previous versions of Support Tools, including beta versions of the Windows
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Support Tools for Microsoft Windows XP Professional and Windows XP
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64-Bit Edition, before running the Support Tools installation program.<BR><BR>If
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the Setup program finds an older version of Support Tools, it opens a dialog box
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with <B>Add/Remove</B> and <B>Remove all</B> (default) options. If you select
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<B>Remove all</B>, Setup automatically uninstalls Support Tools. If you select
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<B>Add/Remove</B>, you can manually uninstall Support Tools.</P>
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<OL>
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<LI>Start Windows XP Professional or Windows XP 64-Bit Edition, and
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then insert the Windows XP Professional or Windows XP 64-Bit Edition
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CD in your CD-ROM drive.
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<LI>Follow the instructions that appear on your screen. </LI></OL>
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<P class=indent><B>Note</B><BR>In the unlikely event that your computer pauses
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for a few minutes during installation while the Setup window is displaying
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"publishing product information," please be patient. The Setup program will
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continue shortly and will finish installing the Support Tools.</P>
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<P>The Setup program installs Windows Support Tools files onto your hard disk. A
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typical installation requires 4 megabytes (MB) of free space.</P>
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<P>As it installs the Support Tools, Setup:</P>
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<UL>
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<LI>Creates a <B>Windows Support Tools</B> folder within the <B>Program
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Files</B> folder on the <B>Start</B> menu, which contains a shortcut to the
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Windows Support Tools Help. From there you can access the online documentation
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and launch tools.
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<LI>Adds the \Program Files\Support Tools directory (or the directory name you
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choose for installing the tools) to your computer's hard drive.
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<LI>Appends the \Program Files\Support Tools directory to your computer's PATH
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statement. This enables you to run an installed Support Tool from a command
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prompt within any folder on the hard drive without specifying the path to the
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Support Tools folder. </LI></UL>
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<P>Some tools require separate or additional setup besides the steps described
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earlier. For more information about each of these tools and others with
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additional requirements, as well as a complete list of the tools, see the online
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Help file (Suptools.chm).</P>
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<P class=indent><B>Note</B><BR> On the Windows XP
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Professional and Windows XP 64-Bit Edition CDs, most tools are compressed
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into cabinet (.cab) files. You cannot run executable files, call other binaries,
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or open documentation directly from .cab files. Before you run a tool that you
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have not installed by using the Support Tools Setup, you must first extract all
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executable files and dependencies for a tool from the .cab file on the CD to
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your hard drive.<BR><BR>Be aware also that for some tools, the Support Tools
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Setup or the tool's own Setup program performs other installation procedures,
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such as making changes in the registry. You might not be able to run these tools
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even if you extract all their files from the .cab; first install them with the
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Support Tools Setup or the tool's own Setup program.</P>
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<H3><A name=instal>Installing from the Command Prompt</A></H3>
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<P>You can install the Windows Support Tools for Microsoft Windows XP
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Professional and Windows XP 64-Bit Edition from the command prompt. If
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necessary, you can also use the <B>/qb</B> option to install or uninstall in
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silent mode, which requires no further interaction from the user. </P>
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<P>The following table lists the command-line options for installing from the
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command prompt.</P>
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<TABLE>
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<TR>
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<TH>Option</TH>
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<TH>Parameters</TH>
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<TH>Meaning</TH></TR>
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<TR>
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<TD><B>/i</B></TD>
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<TD><I>FullPath</I><b>\suptools.msi</b><BR>[<B>/qb</B>]</TD>
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<TD>Installs or configures.<BR><B>/qb</B> performs unattended installation
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(optional).</TD></TR>
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<TR>
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<TD><B>/f</B></TD>
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<TD>[ReinstallModes] <I>FullPath</I><b>\suptools.msi</b></TD>
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<TD>Repairs a previous installation.</TD></TR>
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<TR>
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<TD><B>/a</B></TD>
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<TD><I>FullPath</I><b>\suptools.msi</b></TD>
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<TD>Admin Installation. Installs on the network.</TD></TR>
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<TR>
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<TD><B>/x</B></TD>
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<TD><I>FullPath</I><b>\suptools.msi</b></TD>
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<TD>Uninstalls.</TD></TR>
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<TR>
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<TD><B>/l</B></TD>
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<TD><B>[i|w|e|f|a|r|u|c|m|p|+]</B><I>FullPath</I>\<I>LogFile</I></TD>
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<TD>Specifies path to log file. The flags indicate what information to
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log.
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<P><B>i</B> <20> Status messages.</P>
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<P><B>w</B> <20> Nonfatal warnings.</P>
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<P><B>e</B> <20> All error messages.</P>
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<P><B>f</B> <20> List of replaced files.</P>
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<P><B>a</B> <20> Startup of actions.</P>
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<P><B>r</B> <20> Action-specific records.</P>
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<P><B>u</B> <20> User requests.</P>
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<P><B>c</B> <20> Initial UI parameters.</P>
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<P><B>m</B> <20> Out of memory.</P>
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<P><B>p</B> <20> Terminal properties.</P>
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<P><B>+</B> <20> Append to existing file.</P></TD></TR></TABLE>
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<P>For example, to install Support Tools in the current directory, insert the
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Windows XP Professional or Windows Windows XP 64-Bit Edition CD in
|
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your CD-ROM drive and type the following at the command prompt:</P>
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<P><B>msiexec /i
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</B><I>CDDriveLetter</I><B>:\support\tools\suptools.msi</B></P>
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<P>where: <BR><I>CDDriveLetter</I><B>:</B> is the letter indicating the CD-ROM
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drive (for example, <B>d:</B>). </P>
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|
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<H3><A name=install_unattend></A>Unattended Installation</H3>To perform an
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|
unattended installation of the Windows XP Professional or Windows XP
|
|||
|
|
64-bit Edition Support Tools from the CD, use the following syntax:<BR>
|
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|
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<P><B>msiexec /i </B><I>CDDriveLetter</I><B>:\support\tools\suptools.msi
|
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|
|
/qb</B></P>
|
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<HR>
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<P><A name=tools_top>
|
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|
|
<H2>Individual Tool Release Notes</H2></A>
|
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|
|
<P>The following section covers release note information for individual
|
|||
|
|
Windows XP Professional and Windows XP 64-Bit Edition tools. When
|
|||
|
|
using a tool, make sure to also check the online Help (Suptools.chm) for more
|
|||
|
|
information.</P>
|
|||
|
|
<UL>
|
|||
|
|
<LI>
|
|||
|
|
<H3><A name=tools_bitsadmin>Bitsadmin.exe (BITS Administration
|
|||
|
|
Utility)</A></H3>
|
|||
|
|
<P>Allows administrators to manage the Background Intelligent Transfer Service
|
|||
|
|
(BITS), a background file transfer service and queue manager in
|
|||
|
|
Windows XP. Requests to BITS are submitted by an application and the
|
|||
|
|
files can be transferred in a throttled manner such that the interactive user
|
|||
|
|
is not affected by the bandwidth consumed. Requests are placed in a queue
|
|||
|
|
until the files are transferred, at which time the requesting application is
|
|||
|
|
invoked and notified of the completion.</P>
|
|||
|
|
<DT><B>/?</B>
|
|||
|
|
<DD>Type at the command prompt to display help.
|
|||
|
|
<P class=indent><B>Note</B><BR>This tool is not documented in the Help for
|
|||
|
|
Support Tools (Suptools.chm).</P></DD>
|
|||
|
|
<LI>
|
|||
|
|
<H3><A name=tools_dumpchk>Dumpchk.exe (Dump Check Tool)</A></H3>
|
|||
|
|
<P>Enables administrators to verify that a crash dump (user mode:user.dmp or
|
|||
|
|
kernel mode:memory.dmp) has been created correctly. It also provides options
|
|||
|
|
for performing some dump file analysis without using a debugger.</P>
|
|||
|
|
<DT><B>/?</B>
|
|||
|
|
<DD>Type at the command prompt to display help.
|
|||
|
|
<P class=indent><B>Note</B><BR>This tool is not documented in the Help for
|
|||
|
|
Support Tools (Suptools.chm).</P></DD>
|
|||
|
|
<LI>
|
|||
|
|
<H3><A name=tools_rasdiag>Rasdiag.exe (RAS Diagnostics Tool)</A></H3>
|
|||
|
|
<P>Collects diagnostic information about remote services and places that
|
|||
|
|
information in a file. Administrators can use this tool to work with Product
|
|||
|
|
Support Services to troubleshoot remote connection issues by taking a snapshot
|
|||
|
|
of the configuration data and capturing an attempted remote connection.
|
|||
|
|
<DT><B>/?</B>
|
|||
|
|
<DD>Type at the command prompt to display help.
|
|||
|
|
<P class=indent><B>Note</B><BR>This tool is not documented in the Help for
|
|||
|
|
Support Tools (Suptools.chm).</P></DD>
|
|||
|
|
<LI>
|
|||
|
|
<H3><A name=tools_activate>Activate.exe (Product Activation Tool)</A></H3>
|
|||
|
|
<P>See Activate.doc for more information on the automatic product activation
|
|||
|
|
tool.
|
|||
|
|
<P class=indent><B>Note</B><BR>This tool is not documented in the Help for
|
|||
|
|
Support Tools (Suptools.chm).</P></DD>
|
|||
|
|
<DT></DT></LI></UL>
|
|||
|
|
<HR>
|
|||
|
|
|
|||
|
|
<H2><A name=online>Online Documents</A></H2>
|
|||
|
|
<P>The following table describes major online documents available with the
|
|||
|
|
Windows Support Tools for Microsoft Windows XP Professional and
|
|||
|
|
Windows XP 64-Bit Edition.</P>
|
|||
|
|
<TABLE>
|
|||
|
|
|
|||
|
|
<TR>
|
|||
|
|
<TH>Document</TH>
|
|||
|
|
<TH>Description</TH>
|
|||
|
|
<TR>
|
|||
|
|
<TD>Suptools.chm</TD>
|
|||
|
|
<TD>Documentation for Windows Support Tools for Microsoft Windows XP
|
|||
|
|
Professional and Windows XP 64-Bit Edition, describing the required
|
|||
|
|
files, syntax, and other usage issues, along with examples for using these
|
|||
|
|
tools.</TD></TR></TABLE>
|
|||
|
|
<HR>
|
|||
|
|
|
|||
|
|
<H2><A name=support>Support Policy</A></H2>
|
|||
|
|
<P>The SOFTWARE supplied in the Program Files\Support Tools directory is not
|
|||
|
|
supported under any Microsoft standard support program or service. You can,
|
|||
|
|
however, report issues and bugs by sending e-mail to <A
|
|||
|
|
href="mailto:stinput@microsoft.com">stinput@microsoft.com</A>. Microsoft will,
|
|||
|
|
at its sole discretion, address issues and bugs reported in this manner, and
|
|||
|
|
responses are not guaranteed.</P>
|
|||
|
|
<P>The SOFTWARE (including instructions for its use and all printed and online
|
|||
|
|
documentation) is provided AS IS without warranty of any kind. Microsoft further
|
|||
|
|
disclaims all implied warranties including, without limitation, any implied
|
|||
|
|
warranties of merchantability or of fitness for a particular purpose. The entire
|
|||
|
|
risk arising out of the use or performance of the SOFTWARE and documentation
|
|||
|
|
remains with you.</P>
|
|||
|
|
<P>In no event shall Microsoft, its authors, or anyone else involved in the
|
|||
|
|
creation, production, or delivery of the SOFTWARE be liable for any damages
|
|||
|
|
whatsoever (including, without limitation, damages for loss of business profits,
|
|||
|
|
business interruption, loss of business information, or other pecuniary loss)
|
|||
|
|
arising out of the use of or inability to use the SOFTWARE or documentation,
|
|||
|
|
even if Microsoft has been advised of the possibility of such damages.</P>
|
|||
|
|
<P><EFBFBD> Copyright 1985<38>2001 Microsoft Corporation. All rights
|
|||
|
|
reserved.</P></LI></BODY></HTML>
|