// // MODULE: APGTSINF.H // // PURPOSE: Inference support header // // PROJECT: Generic Troubleshooter DLL for Microsoft AnswerPoint // // COMPANY: Saltmine Creative, Inc. (206)-284-7511 support@saltmine.com // // AUTHOR: Roman Mach, Joe Mabel // // ORIGINAL DATE: 8-2-96 // // NOTES: // 1. Based on Print Troubleshooter DLL // // Version Date By Comments //-------------------------------------------------------------------- // V0.1 - RM Original // V3.0 7-21-98 JM Major revision, deprecate IDH in favor of NID, use STL. // #if !defined(APGTSINF_H_INCLUDED) #define APGTSINF_H_INCLUDED #if _MSC_VER >= 1000 #pragma once #endif // _MSC_VER >= 1000 #include "propnames.h" #include "topic.h" using namespace std; #define MAXBUF 256 // length of text buffers used for filenames, // IP adresses (this is plenty big), HTTP response ( like // "200 OK", again, plenty big), registry keys, // and occasionally just to format an arbitrary string. //-------------------------------------------------------------------- // Default Values for localizable text #define SZ_UNKNOWN _T("Unknown") #define SZ_NEXT_BTN _T("Next") #define SZ_START_BTN _T("StartOver") #define SZ_BACK_BTN _T("Back") #define SZ_PP_SNIF_BTN _T("Investigate") //#define SZ_I_NO_RESULT_PAGE _T("
Not Enough Information was available to provide a useful result\n
It is also possible that the information you provided is not correct, please check your entries\n
Please amend your choices\n


") #define SZ_I_NO_RESULT_PAGE _T("


This troubleshooter can't diagnose the cause of your problem based on the information you have provided.\n
Either start the troubleshooter over, change your answers in the table and continue, or search for other resources.\n


") #define SZ_HIST_TABLE_SNIFFED_TEXT _T("INVESTIGATED") #define SZ_ALLOW_SNIFFING_TEXT _T("I want the troubleshooter to investigate settings on this computer") #define SZ_SNIFF_ONE_NODE _T("Investigate") #define SZ_SNIFF_FAILED _T("The troubleshooter was unable to investigate the necessary settings. Follow the remaining instructions on this page to complete the task manually.") #define SZ_INPUT_TAG_NEXT _T(" m_arrInitial; public: CArrayOrderRestorer(const vector& initial) : m_arrInitial(initial) {} public: bool Restore(long base_length, vector& arr_to_restore); }; public: CInfer(CSniffConnector* pSniffConnector); ~CInfer(); int INode(LPCTSTR sz) {return m_pTopic->INode(sz);}; void SetTopic(CTopic *pTopic); void SetNodeState(NID nid, IST ist); void AddToSniffed(NID nid, IST ist); void IdentifyPresumptiveCause(); void FillInHTMLFragments(CHTMLFragmentsTS &frag); bool AppendBESRedirection(CString & str); NID NIDFromIDH(IDH idh) const; NID NIDSelected() const; CSniff* GetSniff(); void SetLastSniffedManually(bool); private: enum ActionButtons { k_BtnNext = 0x01, k_BtnBack = 0x02, k_BtnStartOver = 0x04, k_BtnPPSniffing = 0x08, // Problem Page sniff button for expensive sniffing // of multiple nodes k_BtnManualSniffing = 0x10, // for manual sniffing of a single node }; typedef UINT ActionButtonSet; // should be an OR of 0 or more ActionButtons private: bool IsProblemNode(NID nid) const; void AddToBasisForInference(NID nid, IST ist); void GetRecommendations(); void RecycleSkippedNode(); bool AllCauseNodesNormal(); bool IsInSniffedArray(NID nid) const; bool IsPresumptiveCause(NID nid) const; void CreateUnknownButtonText(CString & strUnknown) const; void AppendNextButtonText(CString & str) const; void AppendBackButtonText(CString & str) const; void AppendPPSnifferButtonText(CString & str) const; void AppendStartOverButtonText(CString & str) const; void AppendManualSniffButtonText(CString & str) const; void AppendHistTableSniffedText(CString & str) const; void AppendAllowSniffingText(CString & str) const; void AppendSniffFailedText(CString & str) const; void AppendActionButtons(CString & str, ActionButtonSet btns, NID nid = -1) const; void AppendNextButton(CString & str) const; void AppendStartOverButton(CString & str) const; void AppendBackButton(CString & str) const; void AppendPPSnifferButton(CString & str) const; void AppendManualSniffButton(CString & str, NID nid) const; void AppendMultilineNetProp(CString & str, LPCTSTR szPropName, LPCTSTR szFormat); void AppendMultilineNodeProp(CString & str, NID nid, LPCTSTR szPropName, LPCTSTR szFormat); void AppendCurrentRadioButtons(NID nid, CString & str); static void AppendRadioButtonCurrentNode( CString &str, LPCTSTR szName, LPCTSTR szValue, LPCTSTR szLabel, bool bChecked =false); void AppendRadioButtonVisited(CString &str, NID nid, UINT value, bool bSet, LPCTSTR szLabel, bool bShowHistory) const; void CreateProblemVisitedText(CString & str, NID nidProblem, bool bShowHistory); bool AppendVisitedNodeText(CString & str, NID nid, bool bShowHistory) const; void AppendStateText(CString & str, NID nid, UINT state, bool bSet, bool bSkipped, bool bShowHistory, int nStateSet); void AppendHiddenFieldSniffed(CString &str, NID nid) const; void AddAllowAutomaticSniffingHiddenField(CString &str) const; void AppendCurrentNodeText(CString & str); void AppendByeMsg(CString & str); void AppendFailMsg(CString & str); void AppendServiceMsg(CString & str); void AppendNIDPage(NID nid, CString & str); void AppendImpossiblePage(CString & str); void AppendSniffAllCausesNormalPage(CString & str); void AppendProblemPage(CString & str); void AppendProblemNodes(CString & str); void AppendLinkAsButton( CString & str, const CString & strTarget, const CString & strLabel) const; // JSM V3.2 wrapper for AppendMultilineNetProp() used by FillInHTMLFragments() CString ConvertNetProp(const CString &strNetPropName); bool ShowFullBES(); bool TimeForBES(); void OutputBackend(CString & str); static bool HideState(LPCTSTR szStateName); bool SymbolicFromNID(CString & str, NID nid) const; static bool IsCause (ESTDLBL lbl); bool IsSkipped(NID nid) const; bool ManuallySniffedNodeExists() const; bool IsManuallySniffedNode(NID nid) const; private: CTopic *m_pTopic; // associated belief network CSniff *m_pSniff; // associated sniffing object // History, extracted from the query from the user. // All this is known _before_ we seek a recommendation. CBasisForInference m_BasisForInference; // tie together nodes & their states; excludes // skipped nodes CBasisForInference m_SniffedStates; // tie together successfully sniffed nodes & their states vector m_arrnidSkipped; // nodes for which the user has been unable to give // a yes or no answer (or, in the case of multistate, // any useful answer at all). vector m_arrnidVisited; // node numbers of recommendations the user has visited // This includes skipped nodes, but excludes the selected problem // and excludes pseudo-nodes like the FAIL node. NID m_nidProblem; // problem node indicated by user request. // set to nidNil if no problem node yet specified. bool m_bDone; // TRUE ==> we got back state ST_WORKED (better be // for the last node in the list!) so it's time to // show the BYE page CString m_strStartOverLink; // For Online TS, URL of Problem page // Recommendations CRecommendations m_Recommendations; // new recommendations. We only care about the // first recommendation not already offered and skipped. bool m_bRecOK; // true ==> m_Recommendations is valid. (Can be valid and // empty if nothing to recommend). CNodeStatePair m_SniffedRecommendation; // if a recommendation from a sniffer overrides normal; // method of getting a recommendation, here's where we store it. // Otherwise, nidNil. // Because this is always a Cause node in its abnormal state, // it is actually redundant (but harmless) to track state as // well as node ID. // Back End Search bool m_bUseBackEndRedirection;// Set true when user asks for Back End Search CString m_strEncodedForm; // URL-encoded search form (like the contents of a Get-method // query). This is built as a side effect when we construct // the full BES page. // Variables related to re-offering a previously skipped node bool m_bRecycleSkippedNode; // Set TRUE if user (responding to service node) wants // to revisit a previously skipped node. May be set false // if we discover there is no such node to revisit. NID m_nidRecycled; // Node to use if m_bRecycleSkippedNode is TRUE bool m_bRecyclingInitialized;// Protects against multiple calls to RecycleSkippedNode() // ------------- Misc ------------- NID m_nidSelected; // once we work out what node to show the user, we keep this // around for logging. bool m_bLastSniffedManually; // identifies that last node was sniffed manually }; #endif // !defined(APGTSINF_H_INCLUDED)