Not available 3B Software Web site: http://www.3bsoftware.com
Telephone: (800) 934-2344 (North America only) 3D Nature Web site: http://www.3DNature.com 3DO Web site: http://www.3DO.com Acer Incorporated Web site: http://global.acer.com Adaptec Web site: http://www.adaptec.com
Telephone: (866) 280-7694 (North America only) Adobe Web site: http://www.adobe.com
Telephone: (206) 675-6309 (North America only) Ahead Software Web site: http://www.nero.com A.I.Soft Web site: http://www.aisoft.co.jp Ai Squared Web site: http://www.aisquared.com/
Telephone: (802) 362-3612 (North America only) AIWA Web site: http://www.aiwa.co.jp Alaris Web site: http://www.alaris.com Alps Electric Co. Web site: http://www.alps.com AOL Web site: http://www.aol.com
CountryTelephone
United States of America(877) 504-0936 (Toll Free)
Argentina0810-999-2652
Australia1800 265 265
Austria01-58 58 485
Brazil0800-78-7879 (Long Distance)
11-4993-5993 (Local Incoming)
Canada(877) 265-5455
France0 826 020 007 (0,98 F per minute)
Germany01805-31 31 64 (Toll Call)
Hong Kong, S.A.R.2916 6888
JapanToll Free: 0120-275-265
Mobile Cell: 03-5331-7400
Mexico01-800-522-3000
Switzerland0848 - 80 10 13
United Kingdom0800 279 7444
 Apple Computer Web site: http://www.apple.com Ark Joho System CD (Japan) Telephone: 03-3234-9231 Artisoft Inc. Web site: http://www.artisoft.com Ashampoo Web site: http://www.ashampoo.com AT&T Worldnet Software Download Web site: http://download.att.net ATI Web site: http://www.atitech.com AutoDesk Web site: http://www.AutoDesk.com AverMedia Web site: http://www.aver.com
Telephone: (510) 770-9899 Aveo Web site: http://www.aveo.com AVM Berlin Web site: http://www.avm.de VERITAS Software - VERITAS Backup Exec
VERITAS Software - VERITAS NetBackup
VERITAS Software - VERITAS NetBackup Professional
Website: http://support.veritas.com

Cristie Data Products Ltd - PC Bax
Website: http://www.cristie.com/uk/uk_html/uk_frm_home.html

DuoCor - XactCopy
Website: http://www.duocor.com/support/

E-Vault - Network Data Protection
Website: http://www.evault.com/contact.htm

Teradactyl - TIBS (True Incremental Backup System)
Website: http://www.teradactyl.com/Support/Support.html B.H.A Web site: http://www.bha.co.jp/ BioLink Computer Research and Development Ltd.
North Vancouver, BC Canada
(604) 984-4099 (North America only)
BioLink Web site: http://www.biolink.bc.ca bleem! Web site: http://www.bleem.com Blizzard Entertainment Web site: http://www.blizzard.com/
(949) 955-1382 (North America only)
support@blizzard.com BONZI.COM Web site: http://www.bonzi.com BVRP Web site: http://www.bvrp.com
Telephone: 33(0)1 41 27 19 80
Fax: 33(0)1 41 27 19 71 Caere Corporation Web site: http://www.caere.com Canon Web site: http://www.canon.com/support/index.html Circle Computer Resources
(319) 362-2384 (North America only)
CCR Web site: http://www.ccr.net
 Citrix Web site: http://www.citrix.com Cisco Web site: http://www.cisco.com Command Software Systems, Inc.

U.S Headquarters:
Telephone: (561) 575-3200
Toll-free: (800) 423-9147
E-mail: sales@commandcom.com

European Headquarters:
Telephone: +44 020 7 9319301
Toll-free: 0500 202 444
E-mail: sales@command.co.uk

Pac Rim Headquarters:
Telephone: 1 300 65 0903
Toll-free: (613) 9762 2203
E-mail: sales@commandcom.com.au
 Compaq Web site: http://www.compaq.com Computer Associates Web site: http://support.cai.com
Telephone: (516) 342-5224 (North America only) CompuServe Interactive Services Web site: http://www.compuserve.com
Telephone:United States of America(877) 504-0937 (Toll Free)
Netherlands0900-2025425 (22cpm)
United Kingdom0870 6000 800
 Compuware NuMega Web site: http://www.numega.com/
Telephone: (603) 578-8400 (North America only) Conexant Web site: http://www.conexant.com Conversay Web site: http://www.conversay.com Corel Web site: http://www.corel.com Creative Labs Web site: http://www.creativelabs.com
Telephone US: (405) 742-6622 (North America only) CyberLink Corp. Web site: http://www.cyberlink.com CyberMedia, Inc. Web site: http://www.mcafee.com/cybermedia Dacom Web site: http://www.dacom.net
Chollian Web site: http://www.chollian.net
Youksam-dong 706-1, Kangnam-gu, Seoul, Korea (135-610)
(02) 709-3700, 080-99-01420 Danware Web site: http://www.danware.com
Telephone: +45 4590 2525 (Denmark) Data Fellows Web site: http://www.datafellows.com
Telephone: (408) 938-6700 (North America only) DataViz Web site: http://www.dataviz.com
Telephone: (203) 268-0030 (North America only) Dazzle Multimedia Website: http://www.dazzle.com Deerfield.com Web site: http://www.wingate.com/upgradeos/upgrade.cfm
Telephone: (517)-731-9210
 Dell Web site: http://www.dell.com Deterministic Networks Web site: http://www.deterministicnetworks.com/
Telephone: (831) 421-0388 (North America only) Digital Origin, Inc. Web site: http://www.digitalorigin.com Disney Web site: http://www.Disney.com
 D-Link Web site: http://www.Dlink.com DN Free Internet Access Web site: http://www.dotnow.com 7177 Hickman Road, Suite 10-C
Des Moines, Iowa 50322
(515) 253-9999 ext 11 (North America only) Dolphin Networks Web site: http://www.dolphinusa.com Dragon Systems Web site: http://www.dragonsys.com Dr. Ahn's Anti-Virus Labortories, Inc. Web site: http://home.ahnlab.com/
Telephone: 82-2-558-7400 (Korea) Dr. Solomon's Web site: http://www.drsolomon.com
Telephone: (408) 988-3832 (North America only) EarthLink Web site: http://www.earthlink.com
(800) 890-5128 (U.S. Only) Eidos Interactive Web site: http://www.eidos.com Electronic Arts Web site: http://www.ea.com
Telephone: (650) 628-1905 (North America only) EMagic Web site: http://www.emagic.de
Telephone: (530) 477-1051
Fax: (530) 477-1052
E-mail: support@emagicusa.com Enova Web site: http://www.sosbestdefense.com/bd_support.html
(800) 427-9422 (North America only) EnTech Web site: http://www.entechtaiwan.com
+886-2-2719-5687 Epson Web site: http://www.epson.com Executive Software Web site: http://www.ExecutiveSoftware.com
Telephone: (818) 771-1600 (North America only) Ezonics Web site: http://www.ezonics.com Fluke Web site: http://www.fluke.com Gateway Web site: http://www.gateway.com Grisoft Web site: http://www.grisoft.com Guillemot Web site: http://www.guillemot.com
GW Micro Web site: http://www.gwmicro.com
H+BEDV Web site: http://www.free-av.de
Hauppauge Web site: http://www.hauppauge.com Hauri Web site: http://www.hauri.co.kr
Telephone: 82-2-828-0820(Korea) Hewlett-Packard Web site: http://www.hp.com Hughes Web site: http://www.direcpc.com Hummingbird Web site: http://www.hummingbird.com
Telephone: (416) 496-2200 (North America only) IBM Web site: http://www.ibm.com
Telephone: (919) 517-0225 (North America only) There is no contact information available for iChoose. Ifour Web site: http://www.ifour.co.jp IMSI Web site: http://www.imsisoft.com
Telephone: (800) 934-2344 (North America only) Imagine Lan Web site: http://www.imagine-lan.com Individual Software Web site: http://www.individualsoftware.com Infogrames Web site: http://www.infogrames.com Intel Web site: http://www.intel.com Intel Play Website: http://www.intelplay.com InterAct Web site: http://www.interact-acc.com Interplay Web site: http://www.interplay.com InterVideo Web site: http://www.intervideo.com JUSTSYSTEM Web site: http://www.justsystem.co.jp KDDI Web site: http://www.kddi.com Knoware Web site: http://www.knoware.com Kodak Web site: http://www.kodak.com LapLink Web site: http://www.laplink.com
Telephone: (425) 487-8804 (North America only) The Learning Company Web site: http://www.learningco.com
Telephone: (319) 247-3333 (North America only) Lego Web site: http://www.lego.com
Telephone: (800) 835-4386 (North America only) Lego MindStorms Web site: http://mindstorms.lego.com
Telephone: (800) 363-2140 Lernout & Hauspie Web site: http://www.lhsl.com
Telephone: (800) 843-1224 (North America only) Animation Technologies Web site: http://www.lifeview.com.tw
Address: 8F.,No.138, Lane 235, Paochiao Rd., Hsin Tien City, Taipei Hsien, 231 Taiwan
Telephone: +886-2-8912-1369 (Taiwan only)
FAX: +886-2-8912-1379
Email: lifeview@lifeview.com.tw Lionhead Studios Web site: http://www.lionhead.com Liquid Audio Web site: http://www.liquidaudio.com Logitech Web site: http://www.logitech.com
6505 Kaiser Drive
Fremont, CA 94555 Lotus Web site: http://www.lotus.com
Telephone: (800) 343-5414 (North America only) Macrovision Web site: http://www.macrovision.com There is no contact information available for Mattel Media. Matrox Website: http://www.matrox.com McAfee Web site: http://www.mcafee-at-home.com
Telephone: (972) 855-7044 (North America only) Mediafour Web site: http://www.mediafour.com
Telephone: (515) 225-7409 (North America only) Mediamatics Web site: http://www.national.com/mediamatics Media Vision Web site: http://www.mvi.co.jp MGI Software Web site: http://www.dvdmax.com Motional Realms Web site: http://www.reelmotion.com
Motional Realms
3830 N. 7th Street
Phoenix, AZ 85014
Telephone: (602) 230-1300 Micro Computer Systems Web site: http://www.mcsdallas.com Microsoft Web site: http://www.microsoft.com
Telephone: (425) 635-7172 (U.S.) or (905) 568-3503 (Canada) Microtest Web site: http://www.virtualcd-online.com Microsystems Web site: http://www.cyberpatrol.com OnTrack Web site: http://www.ontrack.com
Telephone: (303) 245-8000 (North America only) MusicMatch Web site: http://www.musicmatch.com Namco Web site: http://www.namco.com NEC Web site (English): http://www.nec.com
NEC Web site (Japan): http://121ware.com/support/winxp/ NetManage Web site: http://www.netmanage.com
Telephone: (800) 382-4387 (North America only) Net Nanny Web site: http://www.netnanny.com Netopia Web site: http://www.netopia.com Network Associates Web site: http://www.nai.com/
Telephone: (408) 988-3832 (North America only) Network Ice Corporation Web site: http://www.networkice.com/ NetZip Web site: http://www.netzip.com NewTek Web site: http://www.newtek.com/ NOVA Web site: http://www.nova.co.jp Novell Web site: http://www.novell.com
Telephone: (800) 858-4000 (North America only) Ontrack Web site: http://www.ontrack.com
Telephone: (800) 645-3649 (North America only) Panda Software Web site: http://www.pandasoftware.com Panasonic Web site: http://www.panasonic.com Patterson Design Systems Web site: http://www.pattersondesigns.com/ Patton&Patton Web site: http://www.patton-patton.com/
Technical Support: http://www.patton-patton.com/support.htm
Telephone: (520) 888-6500 (North America only) PC-Doctor Web site: http://www.ws.com/ Peachtree Software Web site: http://www.peachtree.com
Telephone: (888) 237-2452 (North America only) People World Web site: http://www.people.or.jp/ Persoft Web site: http://www.persoft.com
 Philips Web site: http://www.philips.com Phoenix Technologies Web site: http://www.phoenix.com
 Pinnacle Systems Web site: http://www.pinnaclesys.com PowerQuest Web site: http://www.powerquest.com
Telephone: (801) 226-6834 (North America only) PowerStrip Web site: http://www.entechtaiwan.com/ps.htm Prodigy Internet Web site: http://www.prodigy.com
Telephone: (800) 213-0992 (North America only) Promise Technology Web site: http://www.promise.com Ravisent Technologies Web site: http://www.ravisentdirect.com Red Storm Entertainment Web site: http://www.redstorm.com Roxio Support Web site (English): http://www.roxio.com/support
Roxio Support Web site (Japan): http://www.roxio.co.jp/support
Telephone: (408) 945-8600 (North America only) SafeNet Web site: http://www.safenet-inc.com Sanyo Music Device Web site: http://music.sanyo.co.jp/index.html Scansoft Web site: http://www.scansoft.com
Telephone: (978) 977-9713 (North America only) SHARP Web site: http://www.sharp.co.jp/mebius/index.htm Sierra Web site: http://www.sierra.com Sigma Designs Web site: http://www.sigmadesigns.com There is no contact information available for Smith Micro Software, Inc. Sonic Foundry Web site: http://www.sonicfoundry.com
Telephone: (800) 577-6642 Sony Communication Network Web site: http://www.so-net.ne.jp Sony Website: http://www.sony.com Space international Web site: http://www.cdspace.com
Telephone: 82-2-573-9823 (Korea) SPSS Web site: http://www.spssscience.com Stac Web site: http://www.stac.com
Telephone: (858) 794-3700 (North America only) Steinberg Web site: http://www.steinberg.net St. Bernard Software Web site: http://www.stbernard.com
Telephone: (858) 676-5050 (North America only) There is no contact information available for SurfWatch Software, Inc. Symantec Web site: http://service.symantec.com
Telephone: (800) 441-7234 (North America only) Synaptics Web site: http://www.synaptics.com
Telephone: (408) 434-0110 (North America only) Sysinternals Web site: http://www.sysinternals.com SystemSoft Web site: http://www.systemsoft.com/
Telephone: (508) 651-0088 (North America only) TAKE2interactive Web site: http://www.take2games.com Talonsoft Web site: http://www.talonsoft.com TechnoCraft Web site: http://www.technocraft.co.jp ThrustMaster Web site: http://www.thrustmaster.com Timeslips Web site: http://www.timeslips.com
Telephone: (978) 768-7490 (North America only) Tokyo Electron Device Web site: http://www.teldevice.co.jp/ Toshiba Web site: http://www.toshiba.com/ Touchstone Software Web site: http://www.touchstonesoftware.com/ Trend Micro Web site: http://www.pc-cillin.com/
 Trio Communications Web site: http://www.trio.com
Telephone: (919) 376-4100 (North America only) Ulead Systems Inc: http://www.ulead.com
Technical Support: http://www.ulead.com/tech/tech.htm Umax Web site: http://www.umax.com/
Telephone: (510) 651-4000 (North America only) VCOM Web site: http://www.v-com.com/
Telephone: (408) 965-4018 (North America only) Scansoft Web site: http://www.scansoft.com/win2000/
Telephone: (978) 977-9713 (North America only) VisionLab Web site: http://www.visionlab.com Webroot Web site: http://www.webroot.com Westwood Studios Web site: http://westwood.ea.com
Telephone: (650) 628-4319 (North America only) Wholly Genes Web site: http://www.whollygenes.com Wild File Web site: http://www.goback.com Winnov Web site: http://www.winnov.com
Telephone: (888) 494-6668 WizardWorks Web site: http://www.wizardworks.com X:drive Web site: http://www.xdrive.com/ xFX JumpStart Web site: http://software.xfx.net Xing Technology Web site: http://www.xingtech.com/ Xircom Web site: http://www.xircom.com/ Yamaha Web site: http://www.yamaha.co.jp Yamaha Web site (Japan): http://www.yamaha.co.jp/info/lsi.html
Yamaha Web site (North America): http://www.yamaha.com/lsi/support/downloads.htm (North America only) Zone Labs Web site: http://www.zonelabs.com/xpupdate/
株式会社アーク情報システム Web サイト : http://www.ark-info-sys.co.jp/ コンピュータ・アソシエイツ株式会社 Web サイト : http://www.caj.co.jp/ コンピュータ・アソシエイツ株式会社 Web サイト : http://www.caj.co.jp/ クリエイティブ メディア Web サイト : http://japan.creative.com/
This version of this program is no longer supported by .
For more information, contact . Cisco/Aironet WinDGS or ACU program versions earlier than 4.14.002 have a known compatibility issue with this version of Windows. These earlier versions might not function well with the installed driver. For a compatible version, see the Cisco Web site. When you use this version of AIWA TA utility, the AutoDetect function for connection port does not work properly. You need to select the appropriate COM port manually. The USB driver for AIWA TM-ADX1282/TM-ED1283/TM-AD1283 is incompatible with Windows XP. You can use TA with a serial connection. You can find the driver for the serial connection at the AIWA AIWA driver download Web site. The current version of the Alps full functionality PS2 Touchpad Device Driver is incompatible with Windows XP. Your Touchpad functions under Windows XP with basic functionality. The full functionality driver is not loaded to preserve system stability.

To obtain full functionality, download the latest Windows XP-compatible input device driver from the OEM's Web site.

For additional details on driver availability, see the Alps Web site.

Electronic Arts Web site: http://alice.ea.com AOL Web site: http://www.aol.com/win2000/index.html
Telephone: (800) 827-6364 (North America only) America Online (AOL) might not function properly with this version of Windows.

For information about a compatible version of AOL, contact the program vendor.

AOL This copy of the AOL software was intended for use on earlier versions of the Windows operating system. Please click 'Continue' to upgrade to a more recent version of the AOL software that is compatible or click 'Details' for other options.
This copy of the AOL software was intended for use on earlier versions of the Windows operating system. Your system has detected a fully compatible version of the AOL software. For further assistance with installing the AOL software on this version of Windows, please check the contact information below.
It is recommended that you uninstall the AOL software after upgrading to the new version of Windows and upgrading to a compatible version of the AOL software. Printing from a crosstable might not work as expected. http://support.cai.com/techbases Telephone: (516) 342-5880 (U.S. only) The backup agent and dbengine might not always start.
has a known compatibility issue with this version of Windows.

ARCServeIt version 6.61 builds earlier than 885 might experience errors when starting the backup agent or the dbengine.

To view your version and build number, from the ARCServe GUI manager, click Help, and then click About ARCserveIT.

For a patch or the latest version of ARCServe, contact .

 Aveo Web site: http://www.aveo.com/download2/index.htm Vet Web site: http://www.vet.com.au This version of Vet AntiVirus is incompatible with this version of Windows because it

replaces core system components.

For information about a compatible version, contact the program vendor.

There are known issues with BackOffice Server 4.0 and BackOffice Server 4.5.
There are known issues with BackOffice Server 4.0, BackOffice Server 4.5 and the components listed below.

  • BackOffice Server 4.0
  • BackOffice Server 4.5
  • Exchange Server 5.5
  • Proxy Server 2.0
  • SNA Server 4.0
  • SQL Server 6.5
  • Site Server 3.0
  • Systems Management Server 2.0
 BackOffice 4.5 and the BackOffice Readiness Kit are not supported on this version of Windows.
BackOffice 4.5 and the BackOffice Readiness Kit are not supported on this version of Windows. For more information, see the Microsoft BackOffice Web site: http://www.microsoft.com/backofficeserver
Available Patch: http://www.roxio.com/en/jhtml/xpupdate.jhtml?location=update A CD-recording driver is installed that might cause stability problems, including problems shutting down and problems using a CD/DVD drive. This driver will be disabled.

provides updated software that addresses these problems. For more information, see http://www.roxio.com/en/jhtml/xpupdate.jhtml?location=update.

A CD-recording driver is installed that might cause stability problems, including problems shutting down and problems using a CD/DVD drive. This driver will be disabled.

This driver might have been installed by Easy CD Creator, Windows Media Player or RealJukebox. You might not be able to record CDs until you obtain compatible drivers.

provides an update at the Easy CD Creator Updates Web site.

A CD-recording driver is installed that might cause stability problems, including problems shutting down and problems using a CD/DVD drive. This driver will be disabled.

provides updated software that addresses these problems. For more information, see http://www.roxio.com/en/jhtml/xpupdate.jhtml?location=update.

A CD-recording driver is installed that might cause stability problems, including problems shutting down and problems using a CD/DVD drive. This driver will be disabled.

This driver might have been installed by Easy CD Creator, Windows Media Player or RealJukebox. You might not be able to record CDs until you obtain compatible drivers.

provides an update for Easy CD Creator users at the Easy CD Creator Updates Web site.

For Windows Media Player users, see the Microsoft Web site at http://www.microsoft.com/windows/windowsmedia/windowsxp/roxio.asp.

For RealJukebox users, see the RealNetworks Web site at http://switchboard.real.com/rj2/?cd=xpfix.

Available Patch: http://www.virtualcd-online.com/vcd/apps/download/spack.cfm?lg=0 Updated driver: http://www.symantec.com/techsupp/files/symevnt/symevnt.html has a known compatibility issue with this version of Windows. The symevent.sys driver installed by this program is incompatible with this version of Windows.

For more information, contact .

has a known compatibility issue with this version of Windows. The symevent.sys driver installed by this program might cause system instability. Before installing this program, see the Symantec Web site.

For more information, contact .

Updated driver: http://www.symantec.com/techsupp/files/symevnt/symevnt.html Compuware NuMega Web site: http://www.numega.com/
Telephone: (603) 578-8400 (North America only) This version of BoundsChecker requires an upgrade to function properly with this version of Windows.

For information about a compatible version, contact the program vendor.

Carbon Copy 32 remote control does not work properly. SystemSoft Web site: http://www.systemsoft.com/
Telephone: (508) 651-0088 (North America only) This version of SystemSoft CardWizard is incompatible with this version of Windows. However, this version of Windows supports PC Card and CardBus devices.

For information about a compatible version of SystemSoft CardWizard, contact the program vendor.

This version of CDSecure is incompatible with this version of Windows. Contact the vendor to obtain an upgrade that includes a driver update.
This version of CDSecure is incompatible with this version of Windows. To upgrade CDSecure, see http://www.macrovision.com/windows.html.
http://www.ravisentdirect.com/upgrade/dvdup.html http://www.cisco.com
To upgrade to this version of Windows while continuing to have remote access VPN functionality, do one of the following:

  1. Obtain an upgraded VPN client from your vendor
  2. Utilize the Windows XP built-in VPN client. To do this, you might need to upgrade your VPN gateway to support either L2TP/IPSec or PPTP; if unavailable, you might consider the VPN gateway capability of Windows 2000 Server, which is fully compatible with the Windows XP client.
 This version of CleanSweep is incompatible with this version of Windows. It was designed for Windows 95, Windows 98, and Windows NT.

CleanSweep runs certain programs at startup that might prevent this version of Windows from starting.

To prevent these programs from running at startup, in Cleansweep, on the Options tab, click Configure CleanSweep. On the Usage Watch and SmartSweep/Internet Sweep tabs, turn off the Usage Watch and Smart Sweep/Internet Sweep monitors.

CompuServe This copy of the CompuServe software was intended for use on earlier versions of the Windows operating system. Please click 'Continue' to upgrade to a more recent version of the CompuServe software that is compatible or click 'Details' for other options.
This copy of the CompuServe software was intended for use on earlier versions of the Windows operating system. Your system has detected a fully compatible version of the CompuServe software. For further assistance with installing the CompuServe software on this version of Windows, please check the contact information below.
This copy of the AOL/CompuServe software was intended for use on earlier versions of the Windows operating system. Please click 'Continue' to upgrade to a more recent version of the AOL/CompuServe software that is compatible or click 'Details' for other options.
This copy of the AOL/CompuServe software was intended for use on earlier versions of the Windows operating system. Your system has detected a fully compatible version of the AOL/CompuServe software. For further assistance with installing the AOL/CompuServe software on this version of Windows, please check the contact information below.
It is recommended that you uninstall the CompuServe software after upgrading to the new version of Windows and upgrading to a compatible version of the CompuServe software. Creative Nomad Web site: http://www.nomadworld.com/creativeware In order to transfer music to your Creative Nomad digital audio player, you must upgrade to version 2.50 or later. The update can be downloaded from the Creative Web site. This driver is incompatible with the version of Windows you are upgrading to. It is likely that the driver is part of another networking software package and will need to be uninstalled before you attempt this upgrade again.
The software for the Deterministic Networks driver is not compatible with this version of Windows and the upgrade cannot continue. It is recommended that you uninstall this software before attempting this upgrade again. Deterministic Networks provides a driver that is used by several other vendors who supply network software products such as firewalls, VPN clients, or PPPoE clients. One of these programs on your computer is using a version of this driver that is incompatible with Windows XP. To upgrade to Windows XP, you need to uninstall this program. For an upgrade to this program that will work with Windows XP, contact the program vendor.
Game play might pause during fighting sequences that use USB sound. The drivers installed on this computer for DirecPC are incompatible with Windows XP. After you upgrade, reinstall DirecPC and it will install compatible drivers. DirectCD Support Web site: http://www.roxio.com/support
Telephone: (408) 945-8600 (North America only) Drivers installed by this program might cause system instability, including problems with Shut Down/Restart and the inability to use a DVD drive. The hardware key driver for must be reinstalled after migration from Windows 9x. You might also need to reinstall the program. For more information, see the documentation or contact . This version of DriveCopy cannot create image files of NTFS 5 partitions. For information about using DriveCopy to create these files, contact PowerQuest Corporation. This version of Drive Image cannot create image files of NTFS 5 partitions. For information about using Drive Image to create these files, contact PowerQuest Corporation. You might need to reinstall this version of Drive Image after upgrading to this version of Windows. This version of Drive Image needs to be installed on a FAT partition and can only be run after booting to DOS. This version of Drive Image also cannot create image files of NTFS 5 partitions. If you need to use this product to create images of NTFS 5 partitions, contact PowerQuest Corporation. http://www.national.com/appinfo/dvd/support/msft/ http://www.sigmadesigns.com/ Easy CD Creator Web site: http://www.roxio.com/en/jhtml/xpupdate.jhtml?location=update In order to function properly, must be reinstalled following upgrade to the new version of Windows. To reinstall , all of the following components must be uninstalled first: and all L&H PCMM ASR1600 for Windows components. http://www.microsoft.com/exchange http://www.microsoft.com/exchange The Exchange 2000 RTM version is not supported on Windows XP. Install Exchange 2000 Service Pack 2 or later from the Microsoft Exchange Web site. Adaptec Web site: http://www.adaptec.com/support/faqs/cdrecos.html
Telephone: (408) 945-8600 (North America only) This version of Adaptec Easy CD Creator is incompatible with this version of Windows. To work around this issue, before installing Easy CD Creator, follow the instructions on the Adaptec Web site. Fax 2000 2.6 is incompatible with this version of Windows and might cause the system to become unstable. For an update to this program please go to the Fax 2000 Web site at http://www.fax2000.com. This version of Flow Charting PDQ is incompatible with this version of Windows. If you have installed a version of Flow Charting PDQ prior to version 1.1h, an upgrade might be available that will allow the program to run on this version of Windows. Contact the program vendor regarding upgrades that are compatible with this version of Windows.
installs drivers that are incompatible with this version of Windows. For more information, contact . uses an unsupported protocol when registering with NDIS.

 Command Contact Information:

U.S Headquarters:
Telephone: (561) 575-3200
Toll-free: (800) 423-9147
E-mail: sales@commandcom.com

European Headquarters:
Telephone: +44 020 7 9319301
Toll-free: 0500 202 444
E-mail: sales@command.co.uk

Pac Rim Headquarters:
Telephone: 1 300 65 0903
Toll-free: (613) 9762 2203
E-mail: sales@commandcom.com.au
 This version of Command AntiVirus is not intended for use with this version of Windows. F-Secure Anti-Virus, English, versions 4.x, 5.0, and 5.01 are incompatible with this version of Windows.

For information about a compatible version, contact the program vendor.

This version of the Gateway.net software has a known compatibility issue with this version of Windows. Please upgrade to the latest version of Gateway.net or contact AOL at 1-888-265-8001 to get your free copy of the latest software. Novell Web site: http://www.novell.com/
Novell support Web site: http://support.novell.com/cgi-bin/search/tidfinder.cgi?2955774
Telephone: (800) 858-4000 (North America only) Before you install GroupWise Client, Windows Messaging System must be installed. Windows Messaging System provides the MAPI components that GroupWise Client requires. If GroupWise Client Setup does not detect an existing installation of Windows Messaging System, it attempts to install an earlier version. This earlier version of the Group Wise Client is incompatible with this version of Windows and results in a failed installation for both Windows Messaging System and GroupWise Client. This issue affects GroupWise versions 5.5 and earlier with this version of Windows. For a compatible version of Windows Messaging System, see the Novell support site. This version of IBM AntiVirus is incompatible with this version of Windows.

For more information about a compatible version of Norton AntiVirus, contact the program vendor.

IBM ViaVoice Web site: http://www-4.ibm.com/software/speech
Telephone: (919) 517-0225 (North America only) This version of IBM ViaVoice Executive Edition 98 might not function properly with this version of Windows.

For information about a compatible version, contact the program vendor.

Ligos Web site: http://indeo.ligos.com The program you are trying to run requires a current Indeo codec.

To obtain a current driver that is compatible with this version of Windows, please contact the manufacturer at http://indeo.ligos.com.

http://www.intel.com/pccamera/info/9000.htm Microsoft Keyboard Web site: http://www.microsoft.com/keyboard This version of Microsoft IntelliType Pro software is not supported on this operating system. For information about an updated, compatible version of IntelliType Pro software, see the Microsoft Keyboard Web site. Computer Associates Web site: http://support.cai.com/Download/ildrvupdate.html
Telephone: (516) 342-5224 (North America only) This version of Inoculan requires an upgrade to function properly with this version of Windows. To ensure proper operation of this product with this version of Windows, install the latest device drivers available on the Computer Associates Web site. Computer Associates Web site: http://support.ca.com/Download/ildrvupdate.html The detected filter driver might cause stability problems with this version of Windows. Real-time virus protection will be disabled until you install an updated driver.
The detected filter driver might cause stability problems with this version of Windows. Real-time virus protection will be disabled until you install an updated driver.

Resolution:

Ask your System Administrator for an updated driver. If your System Administrator does not have a compatible driver, download the latest drivers from the Computer Associates support Web site.

Affected products:

  • InoculateIT 6.0 Advanced Edition
  • InoculateIT 6.0 Workgroup Edition
  • InoculateIT 4.53 Advanced Edition
  • InoculateIT 4.53 Workgroup Edition
  • InoculateIT 4.53 Enterprise Edition
  • Advanced Antivirus Option 4.53
  • Advanced Antivirus Option 4.0
  • Inoculan 4.0 for Windows NT
 Computer Associates Web site (Japan): http://www.caj.co.jp/
Telephone: 03-5320-8080 (Japan) http://go.microsoft.com/fwlink/?LinkId=4833 This Kurzweil voice program is incompatible with this version of Windows. It was designed for Windows 95 or Windows 98.

For a compatible version of this program contact the program vendor.

This version of Liquid Audio installs a CD-R driver that might cause improper computer function and system instability. QuickCam
Logitech Inc.
6505 Kaiser Drive
Fremont, CA 94555
http://www.logitech.com/cf/support/videofiles.cfm or
http://www.logitech.com Lotus Web site: http://www.lotus.com
If you have a cc:Mail product support agreement, call your assigned toll-free number.
If you do not have a support agreement, call:
United States of America: (800) 553-4270
Internationally: check the Worldwide Support Guide for a number in your area. If one is not available, call (978) 988-2800 (North America only). This version of Lotus cc:Mail installs an earlier version of Windows Messaging System that is incompatible with this version of Windows. Lotus cc:Mail Release 8.2 or later is recommended for this version of Windows. Before you install Lotus cc:Mail Release 8.2 or later, Windows Messaging System must be installed. Windows Messaging System provides the MAPI components that cc:Mail requires. If the cc:Mail Setup does not detect an existing MAPI client, it tries to install an earlier version that is incompatible with this version of Windows. This results in a failed installation for both Windows Messaging System and cc:Mail. If you already have Windows Messaging or any version of Microsoft Outlook installed on your computer (Outlook 97 or later), you should have the components necessary for cc:Mail Setup to work properly, and you do not have to install Windows Messaging System.

For more information about compatible versions, contact the program vendor.

Lotus ScreenCam NT requires a specific video driver that is compatible with most video hardware/software configurations. However, if your configuration is not supported the program will not function properly.

Check http://www.lotus.com/home.nsf/welcome/screencam for the list of supported video hardware/software configurations. If you have installed ScreenCam NT without checking the requirements and are experiencing problems, you can restore your video drivers by running restore.exe from the \Lotus\Scrcamnt folder. For more information about compatible versions, contact the program vendor. Lotus SmartSuite is compatible with this version of Windows. However, note that ScreenCam for WIN NT (found in the \Extra directory) supports only specific video driver configurations. Contact Lotus Development Corporation for the latest information about ScreenCam NT before installing it. Luxsonor download area: http://support.dell.com/us/en/filelib/download/index.asp?fileid=R20674 The Mac Format functionality will fail on this version of Windows if you browse to a floppy disk you just formatted.
has a known compatibility issue with this version of Windows.

If you format a floppy disk using Mac Format and then try to explore the disk using My Computer, your system will encounter a serious error.

For more information, contact .

This version of MacDrive 98 might not function properly with this version of Windows. If you install this program, your computer might not work properly. You can obtain an upgrade for MacDrive 98 that functions properly under this version of Windows. For more information about a compatible version, contact Mediafour Corporation. This version of McAfee Antivirus for Windows NT is not compatible with this version of Windows.

If you install this version, your computer might not start or operate properly.

If you already have this program installed, you might experience difficulty removing it.

Contact the program vendor regarding updates that are compatible with this version of Windows.

This McAfee product is incompatible with this version of Windows and might cause the system to become unstable. Contact Network Associates for versions that support this version of Windows. Hasbro Interactive Web site: http://www.hasbrointeractive.com/patches.html Citrix Web site: http://www.citrix.com This version of MetaFrame will not run correctly on this version of Windows. Contact Citrix for an upgraded version. This version of Dr. Solomon's Anti-Virus has a real-time antivirus component (Winguard) that is incompatible with this version of Windows.

Contact the program vendor regarding upgrades that are compatible with this version of Windows.

Microsoft IntelliPoint Web site: http://www.microsoft.com/mouse These versions of Microsoft IntelliPoint were released prior to this version of Windows, and are therefore incompatible with this version of Windows. Download the latest IntelliPoint software, which includes support for this version of Windows. AOL Web site: http://www.aol.com/win2000/index.html
Telephone: (800) 827-6364 (North America only) This version of America Online (AOL) is incompatible with this version of Windows. Install the latest Windows 2000 version of AOL, available on AOL. Microsoft Windows Update Web site: http://windowsupdate.microsoft.com You have a more recent Windows Compatibility Update than what is available on your Windows XP installation media. To avoid compatibility problems, download the latest updates from the Microsoft Windows Update Web site after upgrading. This version of MSN Explorer might not function properly with this version of Windows. Please use the newer version of MSN Explorer that is included with Windows. To install MSN Explorer, click Start, and point to Control Panel. Click Add/Remove Programs, and then click Add/Remove Windows Components. This version of MSN Internet Access might not function properly with this version of Windows. For MSN Internet Access please use MSN Explorer, which is included with Windows. To install MSN Explorer, click Start, and point to Control Panel. Click Add/Remove Programs, and then click Add/Remove Windows Components.
This version of MSN Internet Access might not function properly with this version of Windows. For MSN Internet Access please use MSN Explorer, which is included with Windows. To install MSN Explorer, click Start, and point to Control Panel. Click Add/Remove Programs, and then click Add/Remove Windows Components.

The connection indicator icon will not appear in the notification area when using this version of MSN Internet Access.

The currently installed IEEE1394 Network Driver is incompatible with this version of Windows and will be disabled. For more information about this driver, see the manufacturer's Web site. Uninstall the current IEEE 1394 network drivers by using Add/Remove Programs in Control Panel. The driver for the NEC Aterm series currently installed on this computer is incompatible with Windows XP and will not work after the upgrade. For more information about this driver, see the manufacturer's Web site at Aterm Station. Please contact your computer or software vendor. This version of DVD Player is incompatible with this version of Windows. Your computer or software manufacturer has specific information regarding your version of DVD Player.

To inquire about the availability of a version that is compatible with this version of Windows, contact your computer or software vendor.

http://121ware.com/support/winxp/ NEC Windows XP Support Information Web site: http://121ware.com/support/winxp/ The driver for One-touch Start Buttons currently installed on this computer is incompatible with this version of Windows. The basic keys on your keyboard will still be functional. For additional details on driver availability, refer to the vendor's Web site. This program is not intended for this version of Windows. NetZip folders option will not be available on this version of Windows.
Contact the program vendor regarding upgrades that are compatible with this version of Windows. This version of the USB driver for the Fujitsu FMTA-102/FMTA-103 and Nissei 128DE-USB/128DE-PNA is incompatible with Windows XP and will be replaced with a Windows XP-compatible driver. You must use the latest version of firmware and change DIP switch 7 to the off position before you use these TAs on Windows XP. After you change the DIP switch position, turn off and restart your computer in order for the new settings to be recognized. http://www.nortel.com
To upgrade to this version of Windows while continuing to have remote access VPN functionality, do one of the following :

  1. Obtain an upgraded VPN client from your vendor.
  2. Utilize the Windows XP built-in VPN client. To do this, you might need to upgrade your VPN gateway to support either L2TP/IPSec or PPTP; if unavailable, you might consider the VPN gateway capability of Windows 2000 Server, which is fully compatible with the Windows XP client.
 It is recommended that you uninstall all of the following products before upgrading: Norton AntiVirus, Norton SystemWorks, and Norton Utilities. Please contact the vendor for versions that support this version of Windows. Certain older versions of Ghost will not be able to create images of your computer. FAT32 is not recognized by the disk utilities in Norton Utilities 2.0. Using Disk Doctor or Speed Disk on a drive formatted with the FAT32 file system might result in the following error message 'Partition has an unrecognized error on it, would you like to fix the problem?' Do not click Yes, or you might lose data that is stored on FAT32 partitions.

Contact the program vendor regarding upgrades that are compatible with this version of Windows.

Novell Web site: http://www.novell.com/
Telephone: (800) 858-4000 (North America only) This version of Novell NetWare Client32 is incompatible with this version of Windows.

Contact the program vendor regarding upgrades that are compatible with this version of Windows.

The driver for the NTTEAST/NTTWEST INS Mate series that is currently installed on this computer is incompatible with Windows XP and will not work after the upgrade. For more information about this device, see the manufacturer's Web site.
NTTEAST Web site: http://ntt-east.co.jp/
NTTWEST Web site: http://ntt-west.co.jp/ Peachtree Software Web site: http://www.peachtree.com
Telephone: (888) 237-2452 (North America only) This version of Peachtree Office Accounting might not function properly with this version of Windows.

Contact the program vendor regarding upgrades that are compatible with this version of Windows.

Trend Micro Web site: http://www.antivirus.com/products/osce/ This version of Oil Change is incompatible with this version of Windows. It was designed for Windows 95 and Windows 98 only.

Contact the program vendor regarding upgrades that are compatible with this version of Windows.

ScanSoft Web site: http://www.omniform.com
Telephone: (978) 977-2000 (North America only) To scan images with OmniForm you might need to upgrade the TWAIN source in Caere Scan Manager. To do this:

1. Click Start, and then click Control Panel.
2. Click Caere Scan Manager.
3. Double-click to open your scanner.
4. Click the TWAIN Data Source tab.
5. Select your scanner from the list.
6. Click on Ok.

If this does not work, you should install the latest drivers for your scanner and repeat these steps.

This version of OnNet32 installs an earlier version of Windows Messaging that is incompatible with this version of Windows.

Contact the program vendor regarding upgrades that are compatible with this version of Windows.

Open File Manager versions 6.0 and earlier are incompatible with this version of Windows. For more information, contact St. Bernard Software for an upgrade to OFM version 6.2 or higher. Symantec Technical Support: http://service1.symantec.com/SUPPORT/pca.nsf/docid/1998120913501012
Telephone: (800) 441-7234 (North America only) When installing HP OpenView 3.0, do not install the included version of pcAnywhere. It installs a version of pcAnywhere that is incompatible with this version of Windows.

Contact the program vendor regarding upgrades that are compatible with this version of Windows.

The otman5.sys driver you are installing is incompatible with this version of Windows. Please contact your Backup Software Vendor for support information. The driver for the DVD-RAM device that is currently installed on this computer is incompatible with Windows XP and will be replaced by a compatible driver. The utilities installed with the driver will not work correctly. Uninstall the driver from Add/Remove Programs in Control Panel before the upgrade. For more information about this driver, contact the manufacturer. Scansoft Web site: http://www.scansoft.com/win2000/
Telephone: (978) 977-9713 (North America only) You might not be able to save a form created with FormTyper in PaperPort.
This version of Visioneer PaperPort does not function properly with this version of Windows.

You might not be able to save a form created with FormTyper in PaperPort. To work around this issue:

  1. Click Start, click Settings, and then click Control Panel.
  2. Click Performance and Maintenance, and then click System
  3. On the Advanced tab, click Environment Variables.
  4. Double-click the TEMP variable, and then change the variable name to a short name; for example, C:\Temp.
For information about a compatible version of PaperPort, contact the program vendor.
PowerQuest Web site: http://www.powerquest.com/windows2000
Telephone: (801) 226-6834 (North America only) This version of PartitionMagic might not operate correctly on this version of Windows. See the PartitionMagic manual or visit the PowerQuest Web site listed below for details on creating a rescue diskette.

This version of PartitionMagic does not support NTFS 5 partitions. If you need this product to support NTFS 5 partitions, contact PowerQuest Corporation.

This program has difficulties with NTFS partitions.
If the option to expand or shrink is used on an NTFS partition, the system might enter an endless loop. After reporting a 100 percent completion of the resizing, Partition Magic might display the following errors:

Error 983. Too many errors found, process halted.
Error 1527: Bad update sequence number.
The program will then prompt the user to 'hit any key to reboot.' After the reboot, Partition Magic attempts to resize the partition again with the same results.

To work around this issue:

Partition Magic allows the user to abort the resizing process. When the program enters the console, or MS-DOS mode, the user has five seconds to press any key to abort. Aborting will restart the system and no resizing will take place.

Symantec Web site: http://service.symantec.com/
Symantec Technical Support: http://www.symantec.com/techsupp/pca/w2k
Telephone: (800) 441-7234 (North America only) This version of pcAnywhere is incompatible with this version of Windows. If you are currently installing pcAnywhere up to version 9.0, an upgrade might be available that will allow the program to run on this version of Windows. Contact the program vendor regarding upgrades that are compatible with this version of Windows. This version of pcAnywhere replaces the current version of MSGINA which controls the way you log in to Windows. As a result, certain new Windows features might be disabled, including: Fast User Switching, Terminal Services, and Remote Desktop. http://www.creative.com/ http://www.teldevice.co.jp/ http://music.sanyo.co.jp/index.html http://www.panasonic.co.jp/avc/audio/sd/index.html http://www2.toshiba.co.jp/mobileav/products/audio/index.html The program you are trying to run has a plug-in to correct known issues with this version of Windows. You should install the EPS Parser plug-in for Adobe PhotoDeluxe Home Edition 3.x and PhotoDeluxe Business Edition 1.x to ensure proper operation on this version of Windows.

Contact the program vendor regarding upgrades that are compatible with this version of Windows.

http://www.cyberlink.com.tw/english/download/download.asp#upgrade This version of is designed for use with the Classic Start Menu.

Right-click Start, click Properties, click Classic Start menu and then click OK.

For more information on , please contact .

This program experiences known problems on this version of Windows. Contact the program vendor regarding upgrades that are compatible with this version of Windows. Prodigy Internet Web site: http://help.prodigy.net/enhance/win2000/w2000.html
Telephone: (800) 213-0992 (North America only)
In order to connect to the Prodigy Internet service and download the Prodigy 5 compatibility update, complete the following steps:
  1. Clear the asterisks from the Password field.
  2. Type in your Prodigy password again.
  3. Uncheck the Save Password check box.
  4. Click Connect.
 The installed version of the Promise filter driver is incompatible with Windows XP. Your disk drives will function under Windows XP with basic functionality. To preserve system stability, the full functionality filter driver is not loaded. Download the latest Windows XP-compatible filter device driver from the Technical Support section of the Web site. Microsoft Proxy Server Web site: http://www.microsoft.com/proxy/default.asp
Telephone: (425) 635-7172 (U.S.) or (905) 568-3503 (Canada)
Proxy Server 2.0 is not supported on this version of Windows. For more information, see the Internet Security and Acceleration Server Web site at: http://www.microsoft.com/isaserver
Microsoft Proxy Server Web site: http://www.microsoft.com/proxy/default.asp
Telephone: (425) 635-7172 (U.S.) or (905) 568-3503 (Canada) This version of AIWA Dial-up Protection is incompatible with Windows XP. You need to turn off the dial-up protection function before you install Windows XP. SystemSoft Web site: http://www.systemsoft.com/
Telephone: (508) 651-0088 (North America only) This version of SystemSoft PowerProfiler is incompatible with this version of Windows. This version of Windows supports Advanced Power Management.

Contact the program vendor regarding upgrades that are compatible with this version of Windows.

The QoS Packet Scheduler will need to be disabled before continuing.
After you install the drivers for the DirecPC Satellite Receiver USB device or Satellite Receiver PCI adapter complete, the following steps:
  1. Click Start, click Control Panel, and then click Network Connections.
  2. Right-click the Local Area Connection icon for the satellite Receiver, and then click Properties.
  3. On the General tab, uncheck the QoS Packet Scheduler and then click OK.
  4. Close Network Connections and Control Panel.
  5. Install DirecPC or, if it is already installed, run the DirecPC Auto Setup.
 This program might experience problems with printed output and clipboard operations.
Possible issues:
  • Printed output might be truncated if text is wider than printable area.
  • Program might crash if a user chooses the File->Send To Word Processor menu item.
  • Program might crash if a user chooses the Edit->Copy Resume to Clipboard menu item.
 http://www.ravisent.com Hasbro Interactive Web site: http://www.hasbrointeractive.com
is incompatible with this version of Windows. After starting, this title will likely close and return to the desktop.

Contact for more details.

Rollercoaster Tycoon Web site: http://www.rollercoastertycoon.com/test/info/support.html Updated driver: http://www.c-dilla.com/support/safedisc.html
This version of has a known compatibility issue with speech functionality when used with this version of Windows.
relies on SAPI 4.x for its speech functionality. This version of Windows comes with a later version of SAPI.

To download the version you need, see the Microsoft Web site at: http://www.microsoft.com/speech/AppHelp(SAPI4)/sapi4.asp

has a known compatibility issue with this version of Windows and might not run as expected. For more information, see the Samsung Electronics Web site at http://www.zaigen.co.kr. Creative Labs Web site: http://www.sblive.com/liveware/drivers/
Telephone US: (405) 742-6622 (North America only) Installing Windows NT 4.0 Sound Blaster Live! drivers might result in your computer not being able to start.

To work around this issue:

1. Continue this installation, choosing to set up the Windows NT 4.0 drivers for the Sound Blaster Live! card. Do not restart your computer when prompted to do so. You must first upgrade the drivers you have just installed.
2. Download and install the latest upgraded drivers from the Creative Labs Web site.
3. Restart your computer.

Contact the program vendor regarding upgrades that are compatible with this version of Windows.

Small Business Server 4.5 is not supported on this version of Windows.
Small Business Server 4.5 is not supported on this version of Windows. Please refer to the Small Business Server web site for more information: http://www.microsoft.com/sbserver.
http://www.sbc.co.jp/mebius/index.stm Microsoft Site Server Web site: http://www.microsoft.com/siteserver/
Telephone: (425) 635-7172 (U.S.) or (905) 568-3503 (Canada)
Microsoft Site Server 3.0 requires the installation of Site Server Service Pack 3 to run on this version of Windows.

Microsoft Site Server 3.0 Commerce Edition requires the installation of the SS3W2K.EXE patch prior to installation of Site Server 3.0 Commerce Edition, and installation of Site Server Service Pack 3 to run on this version of Windows.

SS3W2K.EXE and Site Server Service Pack 3 can be downloaded from the Site Server Web site.

For additional information on installing Site Server 3.0 on this version of Windows, see Microsoft Knowledge Base article Q241833.

http://www.microsoft.com/commerceserver Hitting any keys or clicking on a Smarterm 5250 session might cause an 'Application Error' dialog box to appear. SMS 2.0 Service Pack 2 and earlier are not supported by this version of Windows.
SMS 2.0 Service Pack 2 and earlier are not supported by this version of Windows. For more information, see http://www.microsoft.com/smsmgmt.
SNA Server 4.0 is not supported by this version of Windows. For more information, see the Host Intergration Server Web site: http://www.microsoft.com/hiserver
http://www.dvdmax.com/updates/ The program hangs when attempting to edit a text object in a graph. Web site: http://www.v-com.com
Telephone: (408) 965-4018 (North America only) This program replaces core system components, making this version of Windows unusable.

Contact the program vendor regarding upgrades that are compatible with this version of Windows.

Irrational Games Web site: http://www.irrationalgames.com/shock2 has a known compatibility issue with this version of Windows and might not run as expected. Contact Irrational Games for a compatibility upgrade.

Please note that this patch is not officially supported by Electronic Arts. Therefore, please do not contact Electronic Arts if you have compatibility issues with this patch.

Take Two Support: http://www.roxio.com You may be unable to connect to a computer that is locked or has a screensaver running. Please use the vendor contact list. This version of RingCentral is incompatible with this version of Windows. Your computer manufacturer has specific information regarding the version of RingCentral bundled with your computer. RingZero Systems does not offer end-user technical support for OEM software products through phone, fax, or e-mail.

To inquire about the availability of a version that is compatible with this version of Windows, contact your vendor from the list below.

For more information about Internet access, contact your vendor from the following list.
Contact information
Acer America (800) 445-6495 (North America only)
Compaq (800) OK-COMPAQ
Hewlett Packard (970) 635-1000 (North America only)
IBM (800) 772-2227 (North America only)
L&H Direct (ask for Sales) (800) 843-1224 (North America only)
Motorola (800) 221-4380 (North America only)
NEC (800) 366-0476 (North America only)
Sony (888) 476-6972 (North America only)
http://www.toshiba.com LapLink.com Web site: http://www.laplink.com
Telephone: (425) 487-8804 (North America only)
This version of LapLink does not function properly with this version of Windows. Do not install this version of LapLink without checking for program upgrades that are compatible with this version of Windows. Your computer might not start properly if you install this version of LapLink.

Contact LapLink.com for any additional assistance you might require in setting up LapLink on this version of Windows.

This version of Trio Communications is incompatible with this version of Windows. Installing or running this program might result in a system error.

Contact the program vendor regarding upgrades that are compatible with this version of Windows.

Umax Web site: http://www.umax.com/
Telephone: (510) 651-4000 (North America only) The Udnt.sys driver included with the UMAX scanner software is incompatible with this version of Windows.
The Udnt.sys driver included with the UMAX scanner software is incompatible with this version of Windows. You may still install this software; however, before you restart your computer, you should rename the file Udnt.sys, (located in \Winnt\System32) to Udnt.bak. Otherwise, your computer might not start properly.

Renaming the file will make some functionality of the UMAX Copier program unavailable. However, all other parts of the program, including scanning, should work properly.
Contact the program vendor regarding upgrades that are compatible with this version of Windows.

V3NT 1.3 upgrade and V3Pro 2000 Deluxe are incompatible with this version of Windows. For V3Pro 2000 Deluxe, you should install V3Pro 2000 Deluxe Service Pack 1 or later to ensure proper operation on this version of Windows.

Contact the program vendor regarding upgrades that are compatible with this version of Windows.

ViewNow 1.0 might cause Explorer.exe to stop responding when attempting to copy a file from an NFS shared directory. Microsoft Visio Web site: http://www.microsoft.com/office/visio
Telephone: (800) 248-4746 (North America only) The program you are trying to run has a service release available that corrects several known issues. You should install Visio 5.0 (Standard, Technical, or Professional) service release C or later to ensure proper operation with this version of Windows. Versions earlier than service release C might have problems saving or converting files to certain formats.

Contact the program vendor regarding upgrades that are compatible with this version of Windows.

Microsoft Visio Web site: http://www.microsoft.com/office/visio
Telephone: (800) 248-4746 (North America only) Microsoft Visual Studio Web site: http://msdn.microsoft.com/vstudio/default.asp
Telephone: (800) 936-3500 (North America only) When installing this version of Visual Studio/InterDev, do not install Active Server Pages. If you install Active Server Pages, Internet Information Server (IIS) 3.0 is also installed, which is not compatible with this version of Windows.

Contact Microsoft regarding upgrades that are compatible with this version of Windows.

Microsoft Visual J++ has a known compatibility issue described in Microsoft Knowledge Base article number Q299764. Microsoft Visual J++ customers must correct this issue before using Visual J++.
Microsoft Visual J++ has a known compatibility issue described in Microsoft Knowledge Base article number Q299764. Microsoft Visual J++ customers must correct this issue before using Visual J++.

To view the Microsoft Knowledge Base article number Q299764 see:

http://support.microsoft.com/support/kb/articles/q299/7/64.asp

Lernout & Hauspie Web site: http://www.lhsl.com/support/voicexpress/v5/updates This version of WebScanX Java and ActiveX scanning features is incompatible with this version of Windows.

If you use these features, your computer might not function properly.

Contact the program vendor regarding upgrades that are compatible with this version of Windows.

You cannot install Windows 98 while running this version of Windows.

Start your computer in MS-DOS mode and then install Windows 98. See the Windows 98 installation guide for further instructions.

Windows CE Web site: http://www.microsoft.com/windowsce/default.asp
Telephone: (425) 635-7107 (North America only) This version of Microsoft Windows CE requires an upgrade to function properly with this version of Windows. Please refer to the Microsoft Knowledge Base article Q227482 for more information. The upgrade, ActiveSync(r) 3.0, can be downloaded from the Windows CE Web site. There is no need to install Windows Media Player 7. All of its features are currently part of your Windows operating system. It is not recommended that Windows NT 4.0 be installed on this version of Windows. http://www.intervideo.com/products/custom/ms/whistler/upgrade.html
The WinGate Extended Network Support (ENS) feature might not be compatible with this version of Windows. Problems that might occur are: Security, multiple subnet mask support, and Network Address Translation (NAT) issues. Networks that are not using the ENS feature will function normally following the operating system upgrade. A compatible version of WinGate is available. For more information, contact Deerfield.com.
This version of Winsock 2 is meant for older Windows platforms. All of its features are already part of your current Windows operating system, so there is no need to install it. This version of ZipMagic is incompatible with this version of Windows. Installing this version of ZipMagic might result in your computer not starting properly.

Contact the program vendor regarding upgrades that are compatible with this version of Windows.

The currently shipping versions of ZoneAlarm and ZoneAlarm Pro (version 2.6.231 or higher) are compatible with Microsoft Windows XP. Go to http://www.zonelabs.com/xpupdate/ to get the latest version of ZoneAlarm or ZoneAlarm Pro.
The currently shipping versions of ZoneAlarm and ZoneAlarm Pro (version 2.6.231 or higher) are compatible with Microsoft Windows XP. Click here http://www.zonelabs.com/xpupdate/ to get the latest version of ZoneAlarm or ZoneAlarm Pro.
CD Recording Software HP PhotoSmart Scanner NEC OneTouchStartButton Keyboard Promise Filter Driver Symantec Utility Driver UMAX VistaScan Scanner Windows 2000 Administration Tools Xircom/Entrega USB to Serial Converter

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Note:This information is subject to change.
Last Updated: Friday, November 9, 2001
© 2001 Microsoft Corporation. All rights reserved. Terms of use.
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