"DANGER, DANGER, Will Robinson!" -- Robot, Lost In Space, circa mid 1960's When editing these .RTF files with Microsoft Word for Windows (version 6.x, etc), make sure that you have turned OFF the following options (they are ON by default): Tools, AutoCorrect, Change 'Straight Quotes' to 'Smart Quotes' Tools, Options..., AutoFormat, Replace group Straight Quotes with Smart Quotes If you don't do this, WinWord will eat all of your single quotes and replace them with 'smart quotes' that the help file generator does not understand, resulting in missing single quotes throughout the document. It's also a real pain to get your single quotes back once this happens, so check before you save!