;//--------------------------------------------------------------------------- ;// ;// Copyright (c) 1997-1999 Microsoft Corporation ;// ;// Error messages for the General Help Session Manager ;// ;// 02-08-2000 HueiWang Created ;// ;// MessageIdTypedef=DWORD SeverityNames=( Success=0x0:STATUS_SEVERITY_SUCCESS Informational=0x1:STATUS_SEVERITY_INFORMATIONAL Warning=0x2:STATUS_SEVERITY_WARNING Error=0x3:STATUS_SEVERITY_ERROR ) FacilityNames=( General=0x00;FACILITY_GENERAL ) ;/////////////////////////////////////////////////////////////////////////////// ;// ;// General Event Log, all message related to General should goes here ;// MessageId=0 Facility=General Severity=Error SymbolicName=SESSMGR_E_HELPACCOUNT Language=English The HelpAssistant account is disabled or missing, or the password could not be verified. Remote Assistance will be disabled. Restart the computer in safe mode and type the following text at the command prompt: sessmgr.exe -service. If the problem persists, contact Microsoft Product Support. . MessageId=+1 Facility=General Severity=Error SymbolicName=SESSMGR_E_HELPSESSIONTABLE Language=English Windows was unable to open the help ticket table (error code %1). Remote Assistance will be disabled. Restart the computer in safe mode and type the following text at the command prompt: sessmgr.exe -service. If the problem persists, contact Microsoft Product Support. . MessageId=+1 Facility=General Severity=Informational SymbolicName=SESSMGR_I_HELPENTRYEXPIRED Language=English Help ticket %1!s! has expired. The ticket has been deleted. . MessageId=+1 Facility=General Severity=Error SymbolicName=SESSMGR_E_INIT_ENCRYPTIONLIB Language=English Encryption/decryption did not start properly (error code %1). Remote Assistance will be disabled. Restart the computer. If the problem persists, contact Microsoft Product Support. . MessageId=+1 Facility=General Severity=Error SymbolicName=SESSMGR_E_SETUP Language=English An error occurred during Remote Assistance setup. Remote Assistance will be disabled. Restart the computer in safe mode and type the following text at the command prompt: sessmgr.exe -service. If the problem persists, contact Microsoft Product Support. . MessageId=+1 Facility=General Severity=Error SymbolicName=SESSMGR_E_WSASTARTUP Language=English The winsock library did not start properly (error code %1). Remote Assistance will be disabled. Restart the computer. If the problem persists, contact Microsoft Product Support. . MessageId=+1 Facility=General Severity=Error SymbolicName=SESSMGR_E_GENERALSTARTUP Language=English The Remote Desktop Help session manager did not start properly (error code %1). Remote Assistance will be disabled. Restart the computer in safe mode and type the following text at the command prompt: sessmgr.exe -service. If the problem persists, contact Microsoft Product Support. . MessageId=+1 Facility=General Severity=WARNING SymbolicName=SESSMGR_E_SESSIONRESOLVER Language=English The session resolver did not start properly (error code %1). Remote Assistance will be disabled. The Help and Support service session resolver is not set up properly. Rerun Windows XP Setup. If the problem persists, contact Microsoft Product Support. . MessageId=+1 Facility=General Severity=WARNING SymbolicName=SESSMGR_E_REGISTERSESSIONRESOLVER Language=English Windows is unable to register the session resolver (error code %1). Remote Assistance will be disabled. Restart the computer. If the problem persists, contact Microsoft Product Support. . MessageId=+1 Facility=General Severity=Error SymbolicName=SESSMGR_E_ICSHELPER Language=English Windows is unable to start the ICS library (error code %1). Remote Assistance will be disabled. Restart the computer. If the problem persists, contact Microsoft Product Support. . MessageId=+1 Facility=General Severity=Error SymbolicName=SESSMGR_E_RESTRICTACCESS Language=English Windows is unable to set up access control to the Remote Desktop Help session manager (error code %1). Remote Assistance will be disabled. Restart the computer. If the problem persists, contact Microsoft Product Support. . ;/////////////////////////////////////////////////////////////////////////////// ;// ;// General Event Log, all message related to RA logon/logoff should goes here ;// message below needs user domain, account name, and expert's IP adress ;// send from mstscax and also from TermSrv. ;// MessageId=+1 Facility=General Severity=Success SymbolicName=SESSMGR_I_REMOTEASSISTANCE_BEGIN Language=English User %1\%2 has accepted a %3 from %4 on Server IP Address %5. . MessageId=+1 Facility=General Severity=Success SymbolicName=SESSMGR_I_REMOTEASSISTANCE_END Language=English A %3 for user %1\%2 from %4 on Server IP address %5 has ended. . MessageId=+1 Facility=General Severity=Success SymbolicName=SESSMGR_I_REMOTEASSISTANCE_USERREJECT Language=English User %1\%2 has not accepted a %3 from %4 on Server IP address %5. . MessageId=+1 Facility=General Severity=Success SymbolicName=SESSMGR_I_REMOTEASSISTANCE_TIMEOUT Language=English User %1\%2 did not respond to a %3 from %4 on Server IP address %5. The invitation timed out. . MessageId=+1 Facility=General Severity=Success SymbolicName=SESSMGR_I_REMOTEASSISTANCE_INACTIVEUSER Language=English A %3 for user %1\%2 from %4 on Server IP address %5 was not accepted because the user is not currently logged on or the session is inactive. . MessageId=+1 Facility=General Severity=Success SymbolicName=SESSMGR_I_REMOTEASSISTANCE_USERALREADYHELP Language=English A %3 for user %1\%2 from %4 on Server IP address %5 was not accepted because the user has already been helped. . MessageId=+1 Facility=General Severity=Success SymbolicName=SESSMGR_I_REMOTEASSISTANCE_UNKNOWNRESOLVERERRORCODE Language=English A %3 for user %1\%2 from %4 on Server IP address %5 was not accepted due to the following unknown error: %6. . ;/////////////////////////////////////////////////////////////////////////////// ;// ;// General Event Log, all message log by TermSrv should goes here ;// MessageId=+1 Facility=General Severity=Success SymbolicName=SESSMGR_I_REMOTEASSISTANCE_CONNECTTOEXPERT Language=English User %1\%2 has started a Remote Assistance connection to %3. . MessageId=+1 Facility=General Severity=Success SymbolicName=SESSMGR_E_REMOTEASSISTANCE_CONNECTFAILED Language=English Remote assistance connection from %1 on Server IP address %2 was not accepted because the help ticket is invalid, expired, or deleted. .