336 lines
12 KiB
Plaintext
336 lines
12 KiB
Plaintext
----------------------------------------------------------
|
|
Release Notes for Microsoft Personal Fax for Windows
|
|
January, 1997
|
|
----------------------------------------------------------
|
|
|
|
Contents
|
|
|
|
1. Monitoring Fax Transmissions and Answering Calls Manually
|
|
2. Setting the Number of Rings Before Answering
|
|
3. Using the Same Modem for a Remote Access Server and
|
|
for Faxing
|
|
4. If You've Changed Your Fax Administrator Account Password
|
|
5. Turning Off Print Spooler Event Logging for Fax Events
|
|
6. If You Receive a "Could Not Process All Attachments" Message
|
|
7. If You Can't Send a Fax After Replacing or Reinstalling
|
|
Your Modem
|
|
8. If Windows Messaging Stops Responding After You've Installed
|
|
Personal Fax for Windows
|
|
9. If You Don't Receive an Expected Fax
|
|
10. If the Paste Command Is Unavailable in Cover Page Editor
|
|
11. If You Don't Receive Fax Status E-mail when Using the
|
|
Send Fax Utility or Faxing from a Program
|
|
12. To Report Bugs
|
|
13. List of Tested Modems
|
|
|
|
|
|
----------------------------------------------------------
|
|
1. Monitoring Fax Transmissions and Answering Calls Manually
|
|
----------------------------------------------------------
|
|
|
|
This release of Microsoft Personal Fax for Windows includes
|
|
Fax Monitor and an option to answer calls manually. You can
|
|
use Fax Monitor to see the current status of Personal Fax, to
|
|
interrupt calls, and to turn off manual answering for the next
|
|
call. The options for Fax Monitor are controlled on the Monitor tab
|
|
in the Fax Properties dialog box, where you can set options to
|
|
do the following.
|
|
|
|
* Use an icon on the taskbar to display Fax Monitor or
|
|
its options
|
|
* Display Fax Monitor automatically when you send or
|
|
receive a fax
|
|
* Display Fax Monitor on top of all other windows
|
|
* Play a sound when you receive a fax
|
|
* Turn on Manual Answer
|
|
|
|
>>> To change settings for Fax Monitor
|
|
1. Click Start, point to Settings, click Control Panel, and then
|
|
double-click Fax.
|
|
2. Click the Monitor tab.
|
|
3. Select the options you want.
|
|
|
|
If your phone line is used for both fax and voice calls, enabling
|
|
Manual Answer lets you choose to answer calls manually. If you
|
|
receive a phone call while this feature is turned on, Personal Fax
|
|
prompts you to answer the call. After you answer and find that the
|
|
call is a fax call, you can click Yes to receive the fax.
|
|
|
|
>>> To turn on Manual Answer
|
|
1. Click Start, point to Settings, click Control Panel, and then
|
|
double-click Fax.
|
|
2. Click the Monitor tab.
|
|
3. Select the Enable Manual Answer check box.
|
|
|
|
When you know in advance that the next call will be a fax call,
|
|
you can set Personal Fax to ignore Manual Answer for that call only.
|
|
|
|
>>> To turn off Manual Answer for the next call
|
|
1. On the taskbar, click the Fax icon.
|
|
2. In Fax Monitor, select the Answer Next Call check box.
|
|
|
|
|
|
----------------------------------------------------------
|
|
2. Setting the Number of Rings Before Answering
|
|
----------------------------------------------------------
|
|
|
|
With this release, you can now specify how many rings you
|
|
want before Personal Fax answers a call.
|
|
|
|
>>> To set the number of rings before answering
|
|
1. Click Start, point to Settings, click Control Panel, and then
|
|
double-click Fax.
|
|
2. Click the Receive tab.
|
|
3. In Rings Before Answer, type the number of rings you want.
|
|
|
|
Note: When the Manual Answer check box is selected on the
|
|
Monitor tab in the Fax Properties dialog box, the number of rings
|
|
is automatically set to 99.
|
|
|
|
|
|
----------------------------------------------------------
|
|
3. Using the Same Modem for a Remote Access Server and
|
|
for Faxing
|
|
----------------------------------------------------------
|
|
|
|
You can use the same modem for both a Remote Access
|
|
Server (RAS) and for fax transmissions as long as the modem
|
|
supports a feature called "adaptive answer." If your modem
|
|
doesn't support adaptive answer, you can still use the same
|
|
modem for outgoing RAS and fax transmissions. You won't,
|
|
however, be able to receive both faxes and dial-in RAS calls.
|
|
To receive dial-in RAS calls on a non-adaptive-answer modem,
|
|
you need to disable your modem for fax receipt.
|
|
|
|
>>> To disable your modem for fax receipt
|
|
1. Click Start, point to Settings, click Control Panel, and then
|
|
double-click Fax.
|
|
2. Click the Receive tab.
|
|
3. Under Device Name, click to clear the check box next to
|
|
the name of your modem.
|
|
|
|
|
|
----------------------------------------------------------
|
|
4. If You've Changed Your Fax Administrator Account Password
|
|
----------------------------------------------------------
|
|
|
|
If you've changed the password for your Fax Administrator
|
|
account (the account specified during Setup), you will also need
|
|
to change the password for your Fax Service so that the two
|
|
passwords match.
|
|
|
|
>>> To change your Fax Service password
|
|
1. Click Start, point to Settings, click Control Panel, and then
|
|
double-click Services.
|
|
2. Under Services, click Microsoft Fax Service, and then click
|
|
the Startup button.
|
|
3. Under Log On As, type the new password in the Password box.
|
|
4. Type the new password again in the Confirm Password box.
|
|
5. Click OK in each dialog box.
|
|
|
|
|
|
----------------------------------------------------------
|
|
5. Turning Off Print Spooler Event Logging for Fax Events
|
|
----------------------------------------------------------
|
|
|
|
If you prefer not to log print spooler fax events, you can turn off
|
|
this option by disabling print system event logging. Please note that
|
|
doing so will also disable all events logged by the print spooler.
|
|
|
|
>>> To disable print system event logging
|
|
1. Click Start, point to Settings, and then click Printers.
|
|
2. On the File menu, click Server Properties.
|
|
3. Click the Advanced tab.
|
|
4. Click to clear the check box next to Log spooler
|
|
information events.
|
|
|
|
|
|
----------------------------------------------------------
|
|
6. If You Receive a "Could Not Process All Attachments" Message
|
|
----------------------------------------------------------
|
|
|
|
This message appears after sending a fax from Windows
|
|
Messaging when you've attached a file from a program that
|
|
doesn't support file attachments.
|
|
|
|
To fax a file from a program that doesn't support file
|
|
attachments when faxing from Windows Messaging, send the
|
|
file from the program directly.
|
|
|
|
>>> To fax a file from a program
|
|
1. In the program, select your fax printer as the target
|
|
printer.
|
|
2. On the File menu, click Print or Send.
|
|
3. Follow the instructions in the Fax Send Utility.
|
|
|
|
|
|
----------------------------------------------------------
|
|
7. If You Can't Send a Fax After Replacing or Reinstalling Your Modem
|
|
----------------------------------------------------------
|
|
|
|
If you have problems faxing after replacing or reinstalling your
|
|
modem, restart Windows NT 4.0. If that doesn't clear up the
|
|
problem, reinstall Personal Fax for Windows.
|
|
|
|
|
|
----------------------------------------------------------
|
|
8. If Windows Messaging Stops Responding After You've Installed
|
|
Personal Fax for Windows
|
|
----------------------------------------------------------
|
|
|
|
If, after installing Personal Fax, Windows Messaging does
|
|
nothing when you try to open it, restart Windows NT 4.0, and then,
|
|
do the following.
|
|
|
|
1. Click Start, point to Settings, click Control Panel, and then
|
|
double-click Mail.
|
|
2. Click Show Profiles.
|
|
3. Click the profile that you specified during fax Setup, and
|
|
then click Properties.
|
|
4. Select Fax Mail Transport, and then click Remove.
|
|
|
|
You will be able to open Windows Messaging, but you won't
|
|
be able to send faxes from it. Instead, you can send faxes by
|
|
using the Send Fax Utility or by faxing documents directly from
|
|
their programs.
|
|
|
|
|
|
----------------------------------------------------------
|
|
9. If You Don't Receive an Expected Fax
|
|
----------------------------------------------------------
|
|
|
|
There are two possible reasons you may not receive an
|
|
expected fax.
|
|
|
|
1. The destination printer, folder, or inbox specified on the
|
|
Receive tab in the Fax Properties dialog box is unavailable.
|
|
This generates the NT Fax event "The device is not ready."
|
|
|
|
To receive the fax, make the destination available, and
|
|
the fax normally will be delivered after 10 or 20 minutes.
|
|
|
|
If the destination cannot be made available, specify a
|
|
different destination on the Receive tab in the Fax Properties
|
|
dialog box, cancel the document in the printer queue, and
|
|
have the fax resent.
|
|
|
|
2. The drive where your Windows NT system files reside is at
|
|
or near capacity. The Fax Service will attempt to answer an
|
|
incoming fax, but will immediately stop. The fax won't be
|
|
received and no event will be generated.
|
|
|
|
To resume receiving faxes, delete some files to free up space,
|
|
and then have the fax resent.
|
|
|
|
|
|
----------------------------------------------------------
|
|
10. If the Paste Command Is Unavailable in Cover Page Editor
|
|
----------------------------------------------------------
|
|
|
|
Cover Page Editor allows one Note field for each cover page.
|
|
If you try to copy and paste a second Note field into a cover
|
|
page, the Paste command will be unavailable. To paste a Note
|
|
field into a cover page, select the one already in the cover page,
|
|
and then delete it. The Paste command will become available.
|
|
|
|
|
|
----------------------------------------------------------
|
|
11. If You Don't Receive Fax Status E-mail when Using the Send Fax Utility or
|
|
Faxing from a Program
|
|
----------------------------------------------------------
|
|
|
|
For this release, fax status e-mail is sent only when you send a
|
|
fax by using Windows Messaging. To view the progress of a fax
|
|
transmission or to learn the status of recent fax transmissions,
|
|
you can use Fax Monitor (see release note 1). To find out if
|
|
you've received a fax, you can also check the destination you
|
|
set up for receiving faxes, such as a certain folder or printer.
|
|
|
|
For complete information about fax events, you can use the
|
|
Windows NT Event Viewer.
|
|
|
|
>>> To view details of fax events in Event Viewer
|
|
1. Click Start, point to Programs, point to Administrative
|
|
Tools (Common), and then click Event Viewer.
|
|
2. On the Log menu, click Application.
|
|
3. Under Source, look for NT Fax events.
|
|
4. Double-click an event to see a complete description.
|
|
|
|
|
|
----------------------------------------------------------
|
|
12. To Report Bugs
|
|
----------------------------------------------------------
|
|
|
|
You can report bugs by filling out the Problem Reporting Form
|
|
included in this release.
|
|
|
|
>>> To use the Problem Reporting Form
|
|
1. Click Start, point to Programs, point to Fax (Common),
|
|
and then click Problem Reporting Form.
|
|
2. Fill out the form, and then e-mail it to ntbug@microsoft.com
|
|
|
|
|
|
----------------------------------------------------------
|
|
13. List of Tested Modems
|
|
----------------------------------------------------------
|
|
|
|
The modems in the following list have been tested with Microsoft
|
|
Personal Fax for Windows. Other modems may also work.
|
|
|
|
AT&T
|
|
DataPort Express External
|
|
Boca Research
|
|
28.8 Kbps MV.34i Internal
|
|
28.8 Kbps V.34 MV.34E External
|
|
Cardinal
|
|
MVP 288XF 28.8 Kbps V.34 Fax Modem
|
|
Hayes
|
|
*Accura External 14400 FAX144 (Model 5105AM)
|
|
*Optima External 288 V.34/V.FC+fax+Voice
|
|
*Accura External 288 V.FC+FAX (Model 5205AM)
|
|
Optima External 336 V.34/V.FC+fax+Voice
|
|
Accura External 288 V.34 +FAX
|
|
MaxTech
|
|
28.8 Data Fax Internal, XM288i
|
|
28.8 Data Fax External, XM288E
|
|
Megahertz
|
|
PCMCIA XJ-CC4288
|
|
PCMCIA XJ2288
|
|
P2144 V.32bis Pocket Modem
|
|
Motorola
|
|
Premier Internal 33.6 PnP
|
|
Premier External 33.6 Desktop
|
|
ModemSURFR Internal 28.8 PnP
|
|
Lifestyle External 288
|
|
CELLect PCMCIA 14.4
|
|
LifeStyle PCMCIA 14.4
|
|
Premier External 336
|
|
Practical Peripherals
|
|
*PM288MT II External V.34
|
|
Supra
|
|
Express Internal 336i PnP
|
|
SupraFaxModem 144LC
|
|
SupraExpress External 144 Plus
|
|
SupraFaxModem External V.32bis
|
|
SupraExpress Internal 144I
|
|
SupraSonic 33.6 V+
|
|
US Robotics
|
|
Total Control External rack mount / Quad V.34 Card
|
|
Courier External V.everything
|
|
Sportster External 28800
|
|
Sportster 288-336 Internal
|
|
Sportster 288-336 External
|
|
Sportster Internal 14400 FAX PC
|
|
Sportster External 14400 FAX
|
|
Courier PCMCIA V.Everything
|
|
Courier External Turbo V.32bis Fax
|
|
Zoom
|
|
VFX External V.34X
|
|
VFP Internal 14.4i
|
|
VFX External 14.4
|
|
VFP Internal 14.4VH
|
|
VFP Internal 14.4V
|
|
|
|
* These devices have been tested for the adaptive answer
|
|
required for Fax/RAS interoperability.
|