372 lines
12 KiB
HTML
372 lines
12 KiB
HTML
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<HTML>
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<HEAD>
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<meta http-equiv="MSThemeCompatible" content="Yes">
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<META NAME="GENERATOR" Content="Microsoft Visual Studio 6.0">
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<TITLE>Offline Data Collection</TITLE>
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<LINK ID=Stylesheet_Ref href="PSS.css" rel=STYLESHEET type=text/css>
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<LINK ID=Stylesheet_Ref_HSC href="hcp://system/css/shared.css" rel=STYLESHEET type=text/css>
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<OBJECT ID=pchealth classid=CLSID:FC7D9E02-3F9E-11d3-93C0-00C04F72DAF7></OBJECT>
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<SCRIPT language="JScript">
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var oDC
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var oCab
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var L_DCProgress_Message = "Progress...";
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var varFolder = "";
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var boolcabstart = false;
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var d = new Date();
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var varFileName = "incident" + (d.getMonth() + 1) + d.getDate() + d.getFullYear() + ".cab";
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var varTempName = "Temp" + (d.getMonth() + 1) + d.getDate() + d.getFullYear() + d.getSeconds() + d.getMinutes() + d.getHours() + ".xml";
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var strVendorID = "CN=Microsoft Corporation,L=Redmond,S=Washington,C=US";
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var strProductID = "PSS Online Assisted Support";
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var L_BrowseHeading_unknown = "Microsoft Assisted Support - Please select a location to save your computer information.";
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function BrowseFolder()
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{
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var L_FolderNotExist_Message = "The folder you selected is not an actual file system location.";
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var L_Incidentalreadyhave1_Message = "This folder already contains a file named";
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var L_Incidentalreadyhave2_Message = "Would you like to replace the existing file?";
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var alreadyhave = L_Incidentalreadyhave1_Message + " \'" + varFileName + "\'. " + L_Incidentalreadyhave2_Message;
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var objShell = new ActiveXObject( "Shell.Application" );
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varFolder = objShell.BrowseForFolder(0,L_BrowseHeading_unknown,0x0040,0x11);//Returns Folder object
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if (varFolder != null)
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{
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varFolder = varFolder.items();//Returns FolderItems object
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varFolder = varFolder.item();//Returns Folderitem object
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varFolder = varFolder.Path;//Returns Full Path
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if (varFolder.charAt(varFolder.length-1) != "\\")
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varFolder = varFolder + "\\";
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var objFSO = new ActiveXObject("Scripting.FileSystemObject");
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if (!objFSO.FolderExists(varFolder))
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{
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alert(L_FolderNotExist_Message);
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BrowseFolder();
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return;
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}
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else
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{
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if (objFSO.FileExists(varFolder + varFileName))
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{
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if(window.confirm(alreadyhave) == false)
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{
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BrowseFolder();
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return;
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}
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}
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DataCollection();
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}
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}
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}
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function GetVendorDir()
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{
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var oChannel = pchealth.CreateObject_Channel(strVendorID, strProductID)
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var VendorDir = oChannel.VendorDirectory;
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return VendorDir;
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}
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function GetWindowsDir()
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{
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var objFSO = new ActiveXObject("Scripting.FileSystemObject");
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var WindowsDir = objFSO.GetSpecialFolder(0);
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return WindowsDir;
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}
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function GetTempPath()
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{
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var oWshShell = new ActiveXObject("WScript.Shell");
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TempPath = oWshShell.ExpandEnvironmentStrings("%TEMP%");
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TempPath = TempPath + "\\" + varTempName;
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return TempPath;
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}
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function DataCollection()
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{
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var L_DCFailed_ErrorMessage = "Data collection cannot be carried as the parameter files are missing.";
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var objFSO = new ActiveXObject("Scripting.FileSystemObject");
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if (objFSO.FileExists(GetVendorDir() + "\\pssmachinesnapshot.XML") && objFSO.FileExists(GetWindowsDir() + "\\PCHealth\\HelpCtr\\Config\\DataSpec.XML"))
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{
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idButton.style.display = "none";
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bold.innerText="Save File";
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T3.style.display="";
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cancel.style.display="";
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oDc = pchealth.CreateObject_DataCollection();
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oDc.MachineData_Dataspec = GetVendorDir() + "\\pssmachinesnapshot.XML";
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oDc.History_Dataspec = GetWindowsDir() + "\\PCHealth\\HelpCtr\\Config\\DataSpec.XML";
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oDc.History_MaxDeltas = 10;
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RegisterDCHandlers();
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oDc.ExecuteASync();
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}
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else
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{
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alert(L_DCFailed_ErrorMessage);
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idButton.style.display = "";
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}
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}
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function RegisterDCHandlers()
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{
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oDc.onStatusChange = dc_onStatusChange;
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oDc.onProgress = dc_onProgress;
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}
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var NoOfGR = 0;
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function dc_onProgress(DataCollectionPtr, done, total)
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{
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idProgress.innerText = L_DCProgress_Message + " " + Math.round((done / total) * 100) + "%";
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/*idPre.style.width = (Math.round((done / total) * 100)) + "%";
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idPost.style.width = (100 - (Math.round((done / total) * 100))) + "%";*/
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var complete = Math.round((done / total) * 100);
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complete = Math.round((complete * 425) / 100);
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complete = Math.round(complete / 8);
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complete = (complete - NoOfGR);
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NoOfGR = (NoOfGR + complete);
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for (i=0; i<complete; i++)
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{
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imgGR.insertAdjacentHTML("beforeEnd","<img src='GRect.gif'>");
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}
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}
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function dc_onStatusChange(DataCollectionPtr, status)
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{
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var L_DCNotActive_Message = "Data Collection not active";
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var L_DCStart_Message = "Collecting...";
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var L_DCFailed_Message = "Data Collection failed.";
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var L_DCFinish_Message = "Saving...";
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switch(status)
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{
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case 3:
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idStatus.innerText = L_DCFinish_Message;
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SaveDataCollection();
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imgGR.innerHTML="<img src='spacer.gif'>";
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return;
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case 2:
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idStatus.innerText = L_DCFailed_Message;
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return;
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case 1:
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idStatus.innerText = L_DCStart_Message;
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idBarTable.style.display = "";
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return;
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case 0:
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idStatus.innerText = L_DCNotActive_Message;
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return;
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}
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}
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function SaveDataCollection()
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{
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var oMCInc
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var varDCDataFailed = false;
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var L_DCSnapshot_ErrorMessage = "Failed to get collected machine snapshot data.";
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var L_DCHistory_ErrorMessage = "Failed to get collected machine history data.";
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oMCInc = pchealth.CreateObject_Incident();
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if(oDc.History_GetStream() != null )
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{
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oMCInc.MachineHistory = oDc.History_GetStream();
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}
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if(oDc.MachineData_GetStream() != null )
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{
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oMCInc.MachineSnapshot = oDc.MachineData_GetStream();
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}
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if(varDCDataFailed == false)
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{
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oMCInc.UploadType=1;
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oMCInc.UserName = GetUnique();
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oMCInc.ProductID = strProductID;
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oMCInc.ProductName = strProductID;
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var L_ProbDesc_Text="Offline Assisted Support";
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oMCInc.ProblemDescription = L_ProbDesc_Text;
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oMCInc.GetXML(GetTempPath());
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Cabinet();
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}
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}
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function Cabinet()
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{
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oCab = pchealth.CreateObject_Cabinet();
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boolcabstart = true;
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oCab.IgnoreMissingFiles = true;
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RegisterCabHandler();
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oCab.AddFile (GetTempPath(),"PSSMCData.xml");
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oCab.Compress (varFolder + varFileName);
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}
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function RegisterCabHandler()
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{
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oCab.onComplete = cab_onComplete;
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oCab.onProgressBytes = cab_onProgress;
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}
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function cab_onComplete(objCab, hr)
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{
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var L_CABFailed_Message = "Compressing Failed.";
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if (objCab.Status != 2)
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{
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idStatus.innerText = L_CABFailed_Message;
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}
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else
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{
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step1.style.display="none";
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filepath.innerText = " " + varFolder + varFileName;
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filename.innerText=varFileName;
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head1tbl.style.display="none";
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FinalText.style.display="";
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}
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}
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var NoOfGR_X=0;
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function cab_onProgress(objCab, done, total)
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{
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idProgress.innerText = L_DCProgress_Message + " " + Math.round((done / total) * 100) + "%";
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/*idPre.style.width = "0%";
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idPost.style.width = "100%";
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idPre.style.width = (Math.round((done / total) * 100)) + "%";
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idPost.style.width = (100 - (Math.round((done / total) * 100))) + "%";*/
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var complete = Math.round((done / total) * 100);
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complete = Math.round((complete * 425) / 100);
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complete = Math.round(complete / 8);
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complete = (complete - NoOfGR_X);
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NoOfGR_X = (NoOfGR_X + complete);
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for (i=0; i<complete; i++)
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{
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imgGR.insertAdjacentHTML("beforeEnd","<img src='GRect.gif'>");
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}
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}
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function GetUnique()
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{
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var objshell = new ActiveXObject( "WScript.Shell" );
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var PIDNumber = objshell.RegRead("HKLM\\Software\\Microsoft\\Windows NT\\CurrentVersion\\ProductId");
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PIDNumber = RemoveJunkChar(PIDNumber) + "NW" + (d.getMonth() + 1) + d.getDate() + d.getFullYear();
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return PIDNumber;
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}
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function RemoveJunkChar(sNumber)
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{
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var sTempNumber = sNumber.toString();
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var iLoop = 0;
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var sTemp = "";
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var sChar ;
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while ((iLoop < (sTempNumber.length)) )
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{
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sChar = sTempNumber.charAt(iLoop);
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switch(sChar)
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{
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case "(":
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case ")":
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case " ":
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case "-":
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case ".":
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case ",":
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break;
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default :
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sTemp += sChar;
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break;
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}
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iLoop++;
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}
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sNumber = sTemp;
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return sNumber;
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}
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function OnExit()
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{
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if (boolcabstart == true)
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oCab.Abort();
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if (idButton.style.display == "none")
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if(oDC)
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oDc.Abort();
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}
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function CancelDC()
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{
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if (boolcabstart == true)
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{
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oCab.Abort();
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}
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oDc.Abort();
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location.href="offlineoptions.htm";
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}
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</SCRIPT>
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</HEAD>
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<BODY onunload="OnExit()" topmargin="0" leftmargin="0">
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<table cellpadding=0 cellspacing=0 id="head1tbl">
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<tr id="head1tr">
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<td id="head1td" class="sys-font-heading3 sys-rhp-color-title padgl pad1emt">
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Offline Support Options
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</td>
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</tr>
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</table>
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<span id="step1">
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<table width="100%" cellpadding="0" cellspacing="0" border=0>
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<tr><td id="subhead" class="sys-font-body-bold sys-color-body padgl pad1emt">Save information about this computer as a file</td></tr>
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<tr><td id="text1" class="sys-font-body sys-color-body padgl padgr padt">
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When you click <span id="bold"><B>Save File</B></span>, pertinent information will be collected from this computer and formatted into a file that a support professional will use to help solve the problem. Note that you must submit this file from a computer that is connected to the Internet.
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</td></tr></table>
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<TABLE align="right" id="T2" width="100%" border=0 cellpadding="0" cellspacing="0">
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<TR><TD id="T1R1C1" class="sys-font-body padgr padt" align="right">
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<BUTTON id="idButton" onclick="BrowseFolder()" accesskey="S" class="sys-font-body"><U>S</U>ave File</BUTTON>
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</TD></TR>
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</TABLE>
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<TABLE cellpadding="0" cellspacing="0" id="T3" border=0 style="display: none" width="99%">
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<TR>
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<TD id="T3R1C2" class="padt padgl">
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<TABLE id="T4" class="sys-font-body sys-color-body padgl"><TR>
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<TD id="idStatus"></TD>
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</TR></TABLE>
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</TD>
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</TR>
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<TR>
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<TD id="T3R2C2" class="padgr padgl">
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<table id="idBarTable" border="0" cellpadding="0" cellspacing="0" width="435">
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<tr id="tr1">
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<td id="tr1sp1"><img id="img1sp1" src="spacer.gif" width="4" height="1" border="0"></td>
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<td id="tr1sp2"><img id="img1sp2" src="spacer.gif" width="428" height="1" border="0"></td>
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<td id="tr1sp3"><img id="img1sp3" src="spacer.gif" width="3" height="1" border="0"></td>
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<td id="tr1sp4"><img id="img1sp4" src="spacer.gif" width="1" height="1" border="0"></td>
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</tr>
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<tr id="tr2">
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<td rowspan="3" id="tdr1_c1"><img id="imgr1_c1" name="Untitled1_r1_c1" src="r1_c1.gif" width="4" height="18" border="0"></td>
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<td id="tdr1_c2"><img id="imgr1_c2" name="Untitled1_r1_c2" src="r1_c2.gif" width="428" height="3" border="0"></td>
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<td id="tdr1_c3" rowspan="3"><img id="imgr1_c3" name="Untitled1_r1_c3" src="r1_c3.gif" width="3" height="18" border="0"></td>
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<td id="tr2sp1"><img id="img2sp1" src="spacer.gif" width="1" height="3" border="0"></td>
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</tr>
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<tr id="tr3">
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<td id="imgGR" valign="center"><img id="green" src="spacer.gif" width="1" height="1"></td>
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<td id="tr3sp1"><img id="img3sp1" src="spacer.gif" width="1" height="12" border="0"></td>
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</tr>
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<tr id="tr4">
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<td id="tdr3_c2"><img id="imgr3_c2" name="r3_c2" src="r3_c2.gif" width="428" height="3" border="0"></td>
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<td id="tr4sp1"><img id="img4sp1" src="spacer.gif" width="1" height="3" border="0"></td>
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</tr>
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</table>
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</TD>
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</TR>
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||
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<TR>
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||
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<TD id="idProgress" class="sys-font-body sys-color-body padgl"></TD>
|
||
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</TR>
|
||
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</TABLE>
|
||
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|
<table id="cancel" style="display: none" align="right"><tr><td id="cancelbutton" class="padgr padt" align="right">
|
||
|
|
<BUTTON id="idCancel" onclick="CancelDC()" accesskey="C" class="sys-font-body"><U>C</U>ancel</BUTTON>
|
||
|
|
</td></tr></table>
|
||
|
|
</span>
|
||
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|
||
|
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<span id="FinalText" class="padt padgl padgr" style="display: none">
|
||
|
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<table><tr><td class="padgl padgt padgr">
|
||
|
|
<table border=0 cellspacing=0 cellpadding=0 width="100%" class="BorderColor padt padgl padgr sys-inlineform-bgcolor2">
|
||
|
|
<tr>
|
||
|
|
<td class="padgl padgt" width="32" height="32" valign="top"><img valign="top" id="infoimg" width="32" height="32" src="status_ok.gif"></td>
|
||
|
|
<td id="filesaved" valign="center" class="sys-font-body sys-color-body padgt pad1eml padgr padb" width="100%">
|
||
|
|
<font class="sys-font-heading3 sys-rhp-color-title padgr">Your file has been saved successfully</font>
|
||
|
|
<BR>Your file has been saved successfully to <span id="filepath"></span>
|
||
|
|
<BR><BR><BR>
|
||
|
|
<font id="instruc" class="sys-font-body-bold sys-color-body padgr">
|
||
|
|
Instructions for submitting this file to Microsoft
|
||
|
|
</font>
|
||
|
|
<BR><BR>
|
||
|
|
<font id="forcust" class="sys-font-body sys-color-body">
|
||
|
|
Using a computer connected to the Internet, go to <B>http://go.microsoft.com/fwlink/?LinkId=376</B>. (You might want to write down the address.) Then fill out the form on that web page, which will prompt you to attach <span id="filename"></span>.
|
||
|
|
</font>
|
||
|
|
</td>
|
||
|
|
</tr>
|
||
|
|
</table>
|
||
|
|
</td></tr></table>
|
||
|
|
</span>
|
||
|
|
|
||
|
|
</BODY>
|
||
|
|
</HTML>
|